Can a Gift Certificate be Returned? | Gift Certificate Return Policy Explained

[kculverson]

Hi all

I have a customer who bought his mom a $50 GC for her birthday, but she can't receive Fed Ex where she lives. My question is can she return the GC?

Thankyou

 

[Kodeysmom]

Can she not have it delivered to someone else? I am not sure about returning ther GC though.

 

[kspry]

On CC, it's says they are not returnable.
https://www.pamperedchef.com/images/cc/us/pdf/gc_sampleorder.pdf#page=1

They are only redeemable online, too - I didn't know that.

I'm sure they can send it via UPS or USPS. After all, I think Canada still uses UPS.

 

[DebbieJ]

Gift certificates come via us mail.

 

[letscook04]

Gift certificates come via us mail.

I think she was talking about the products being sent to her Fed ex.

 

[DebbieJ]

oh, duh!!!

 

[benjamin.flatt]

Gift CertificateHi,

Gift Certificates arrive via USPS and not Fed Ex.

 

[cmdtrgd]

Could she have the products delivered somewhere else close by?

 

[susan g]

I bet if she lives in the US that Pampered chef will be sure that her order gets to her. You should call customer service and find out. I can't imagine a person placing an online order and then having it cancelled by PC because of where they live. Keep us updated.

 

[Mwalker]

Is it possible to use a GC to buy another GC? For another person?