Boost Your Success with 3-2-1 Accountability: A Productivity Diary

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Discussion Overview

The thread centers around participants sharing their experiences and strategies related to the 3-2-1 accountability method for enhancing productivity in their Pampered Chef businesses. Many express a desire for accountability and support from fellow consultants.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared their daily activities related to the 3-2-1 method, including making calls and reconnecting with customers.
  • Another participant mentioned using a screen saver with the 3-2-1 method to remind themselves of their goals.
  • Several users expressed a desire to join in on the accountability effort, sharing their own 3-2-1 goals, such as making three contacts per week, hosting two shows per month, and recruiting one person per year.
  • One participant noted their frustration with reaching people, mentioning that they often encounter answering machines when making calls.
  • Another participant discussed their strategy for following up with contacts after leaving messages.
  • Some participants expressed a need for encouragement and support from the group to stay accountable.

Areas of Agreement / Disagreement

Views differ on the effectiveness of the 3-2-1 method and the challenges faced in reaching out to potential customers. No clear consensus emerges regarding the best approach to accountability.

Contextual Notes

Participants share personal experiences and strategies related to the 3-2-1 method, reflecting a range of goals and challenges in their business practices.

Who May Find This Useful

Consultants looking for motivation and accountability in their business practices may find the shared experiences and strategies relevant.

Bren706 said:
I went to Wally World today, and once I got to the register I told the clerk I had a goal to talk to 3 people about PC today, so then I said, "Are you familiar with Pampered Chef?" Her aunt is a former consultant. The clerk thought our products were expensive. I came back with that they all have at least a 1 year guarantee, and some are lifetime guarantees. I got her to fill out a drawing slip, and she said that she will need some stuff because she is getting her own place in November or December. I will follow up with her in a day or so.

That is awesome!! I've been doing that recently too when I'm out and about as I'm running out of contacts and I NEED to get brave and outside of my comfort zone - AND that is the best way for me to do it. I approached a lady in the grocery store one day, and basically said the same as you and gave her a catalog, but my mistake? In my nervousness I forgot to get her info!! UGHHH!:cry:
 
Oh NO!!Did I kill this one too?:eek:

Well, here's my activity today
1. Talked to Post Office clerk about PC and invited her to my own show
2. Made 11 calls - only able to speak to 2 live people, 1 calling me next week with date:rolleyes: , and other in 2 weeks (but she is also a recruit lead too!):balloon:

anyone else calling today?
 
i have been on a roll lately... booked 4 shows in 4 days... all for sept. also, went to the post office today, paid with my pampered chef visa and the guy commented on it, turns out his wife loves the stuff and he knows my husband so i gave him a catalog... we'll see how that turns out
 
Tomorrow I'm going to the grocery store and I plan to ask at least one person about PC. Today, I booked a catalog show for September and contacted a potential September host. She will get back to me with a date on Monday because her calendar is at work. Whatever....why would you leave your calendar at work?... unless it was a mistake. I'm pretty sure she is going to book a show.
How's everyone else doing?
 
I didn't do didally squat today ... Just one of those days where I was in a crabby mood :mad: :cry: :grumpy: . By the time I got home from work I had decided that I was going to lock myself in my house tonight and not leave, as I was afraid if I talked to someone I would be terribly b*tchy and not nice (didn't help that I had a Aug. show move to sept yesterday and mon's show change to a catalog show, and haven't gotten a hold of my next thu night show :grumpy: (my aunt! she hasn't even returned emails or anything about me babysitting my cousin in 2 weeks and what days I am!). So now I am off to bed for a good night's sleep so I can wake up on the right side of the bed and have a great Friday! Hope to have better news for you tomorrow...
 
Held my Cooking with kids show today with about 9-10 moms in attendance and about a dozen children (ages 2-5). The past host that this show was booked from may book another show, and a couple people said maybe in about 4-6 months. No recruits. The show is a little over $400 right now, so that makes me happy. (that is about my average)

I followed up with the one person that I reached last night and asked me to call back tonight. She booked a September show. I made a customer care call and that person asked me to call back mid-October and she will most likely book one somewhere between Oct-Dec.

Where is everyone else? Are you doing your 3-2-1 ??????
 
I talked with four people. Got a tentative September show. I'll be following up with that in another week.I planned to make calls when I got home, but it was too hot to do anything. I sat down and fell asleep. Making those calls this evening.
 
I haven't been as great with my 3-2-1 as I would like. I have been focusing on organizing the office. Here is what has happened to me in the last few days

Had an issue with my debit card and I wanted ti straightened out. Was discussing my account and the account rep wants a catalog. I even explained to here how easy it was to do a catalog show if a few friends were also interested in ordering. Will drop the catalog by the bank today on my way to work while depositing more PC checks.

MY UPS guy (I miss him) was delivering my Merrill order. Still have him listed in my cell phone. He wants to order some grilling tools. I told him there would be a new catalog for him on the doorstep if I was not home from work when he is on our street.

I had a mandatory meeting at work this a.m. I wore my violet unisex PC shirt to the meeting. One of the regional managers noticed and asked for a catalog so he can purchase gift items. I gave him my card (w/ website) and told him I would have a catalog for him the next time I saw him at our store.

My latest recruit lead popped into the store and we had time to talk - She watched the DVD and thinks she can do this business. Kept asking me questios but I asked her if we could get together so I can answer all her questions at one time uninterrupted. I don't want to get in trouble for talking about PC to much while on my other job. Her husband is hurting, just had two teeth pulled. I told her I would check in on Sunday to see if he was feeling better and see if we coul dget together to talk. She has 9 kiddos so her schedule is a little crazy - especially when hubby is down for the cout right now.
 
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Made my calls. Nothing else to report.

Actually, that's not true. The main thing I accomplished today was that I finished reading Thinking for a Change by John C. Maxwell. It was recommended at the Building Your Business with Customer Care workshop I attended at NC. I had borrowed it from my local library. (They decided to purchase a copy, so it took a few weeks to get it.) It was powerful! I'll be purchasing a copy tomorrow when I head to Indy. I plan to work my way back through it slowly several times. If you're looking for some new ideas to really challenge you, I highly recommend this book. :thumbup:

Just because I like to brag about my brushes with celebrity, in the book John Maxwell speaks about his father, Melvin. I worked as Melvin's secretary for a couple of years. Dr. Melvin Maxwell and his wife, Laura, are amazing people. Knowing them, I definitely understand why John is the awesome man of God that he is.
 
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well, talked to my potential recruit after hearing about the promotion, looking good she may sign as her husband is taking a new job (less money, but better benefits) and they will need the extra $$$

One CCC to a LIVE person

Did leave a message for a past hostess about her booking benefit for an upcoming show

Sent out alot of emails inviting potentials to cluster meeting, going to follow up with promotion special call

In person talk with a potential host and invited her to my show, we'll see....

Going to try to call a few other potential recruits tonight as well
 
Oh, yeah, and it's not an official contact, but I finally got my birthday alarm stuff done. This was another suggestion from the customer care workshop. You go to Birthday Alarm, Greeting Cards and Reminders and register. They have an email for you to copy and paste so you can send it to people through your email.People go to the site and register their birthdays. You get a notice when they register. You also get a reminder on their birthday. When you receive a reminder about their birthdays, you send an email (or you can send one of their cards) offering them 10% off anything they purchase for so many days/weeks. This is one way to get your customers to contact you.
 
raebates said:
Made my calls. Nothing else to report.

Actually, that's not true. The main thing I accomplished today was that I finished reading Thinking for a Change by John C. Maxwell. It was recommended at the Building Your Business with Customer Care workshop I attended at NC. I had borrowed it from my local library. (They decided to purchase a copy, so it took a few weeks to get it.) It was powerful! I'll be purchasing a copy tomorrow when I head to Indy. I plan to work my way back through it slowly several times. If you're looking for some new ideas to really challenge you, I highly recommend this book. :thumbup:

Just because I like to brag about my brushes with celebrity, in the book John Maxwell speaks about his father, Melvin. I worked as Melvin's secretary for a couple of years. Dr. Melvin Maxwell and his wife, Laura, are amazing people. Knowing them, I definitely understand why John is the awesome man of God that he is.


I LOVE John Maxwell! I have had the privilege of hearing him speak at conferences a couple times, and I he has taught and challenged me any time I've heard him. I love his books - I haven't read the one you recommend yet - but I'll now put it on the "must read" list!:D
 
That's a great idea with the Birthday Alarm Rae! I have that for my friends and family but didn't even think about it for customers!
 
Made some calls today. Nothing good to report.:(
 
Nothing good to report, except I'm really ahead of my kids in a Monopoly game! :) I also went to see/hear the musical fountain in Grand Haven and the songs were actually mostly from the last few years! This entire week I've been spending lots of time in the kitchen making Pampered Chef recipes from current PC cookbooks. Way too much time washing knives, stones and cookware, but I want to be able to tell customers what I think about the recipes. I feel unprepared when I have to say that I haven't tried very many recipes in a book. I'd like to spend more time on the Delightful Desserts book. I have a good catalog show closing on Monday, so hopefully I'll have some good contacts to make. I also have a show on Thursday, so more contacts. Have a good weekend everyone.
 
Hmm, working on recipes from Delightful Desserts. I'm glad to see you're willing to make sacrifices for your business. :D
 
Yesterday was not such a 3-2-1 day for me. I left one voice mail for a current catalog host and that was about it. I will attempt to make a few calls this morning and report back on how that goes.
 
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  • #438
Well I am 2 days into the fair and not having the response I had hoped for but I think it will as the say "the fortune will be in the follow up". I got 1 catalog show. It was actually a gal I know and have been wanting to do a show for a while but have been biding my time. And another checked yes for a caty. show on her slip. Otherwise it has been SO HOT and HUMID people can barely think (including me) and although LOVE PC do not want to book. I had 1 gal gho thru that I knew PC would be perfect for. Just a vibe I got. But she bolted after her family when I offered to send her a new catty. She said "don't tempt me, we have no money for that right now" DINg DING DING!!!(bells going off in my head)... couldnt even get a name. Dang it!

I do think I have made connections with a # of people. OH well... I need to get ready for today. It will be a long one 11am-10pm! Thank goodness I brought my fan!

Have a great weekend all!
 
3-2-1 Maybe this helpsI can handle keeping up with the 2 & 1 aspect of the 3-2-1 Plan, but I seem to be writing notes on loose paper and then losing it so I came up with the very basic daily guide. I print this from my computer and use one each day. I am keeping it with my calendar until everything is completed that needs to be completed on it, I make notes on the calendar for future follow-ups and then I file it in my binder (with monthly tabs) so I can keep track and reference if needed. This is a work in progress! My system will evolve, and I'd love to hear suggestions and other tips as organization and often follow through are my weak spots.
Missy
 

Attachments

On my way to a show....I'll have to make my contacts there count because I was gone all day. I'll keep you posted! Hoping for at least one or two more September bookings (I only have 4). This is my last cooking show of the month so I HOPE to get the bookings there!
 
my contacts today were limited to invites to my own show - does that count? And I did talk about the new recruiting incentive to one too! it was a beautiful day and I wanted to play, so that's what me & the kiddos did!
 
Went to Costco today and had my PC shirt on, and I brought up PC to the register clerk. Her neice is a consultant, so I didn't go any further. For phone calls, left a couple of voicemails, another one booked an October catalog show (Yay!), and another one is not interested (she works at a Gourmet kitchen store and "has everything in the world!"), but I left the conversation positively by offering to send her recipes for the batter bowl. So made the "3" part of 3-2-1 (and I guess I am getting close to the 2 shows a week, as I have about 6-7 shows lined up for September)
 
went to dinner tonight with family... use PC credit card... waitress noticed card, asked about PC then i gave her a catalog. hopefully she'll call. i love that credit card! lol
 
went to dinner tonight with family... use PC credit card... waitress noticed card, asked about PC then i gave her a catalog. hopefully she'll call. i love that credit card! lol
Cool!!! Didn't know you could get a PC credit card!!


Well, I think I have finally come out of my shell.....maybe!! LOL I was challenged with a daily contacts that I must make. One "service" (ie. hairdresser, grocery store, gas station...), share the opportunity with one person per day, and put up one flyer (the new recruiting one) per day.

In the last couple of days, I dropped off info at the local Buy-Rite and my vet clinic. Talked to a couple of people about the opportunity and made a couple of customer care calls.

No shows for August yet, though.....hopefully something will happen soon! If not, then you can bet that my September is going to be stock full of shows!!!
 
Christ Follower said:
On my way to a show....I'll have to make my contacts there count because I was gone all day. I'll keep you posted! Hoping for at least one or two more September bookings (I only have 4). This is my last cooking show of the month so I HOPE to get the bookings there!

Hey I'm replying to my own quote!:D


Anyway...just got back from my show! Sales are at almost $400 with some outside orders still coming in! Here's the good news....



I got TWO cooking and ONE catalog show all booked for September!!!:thumbup:

I'm soooo excited! I have 6 cooking and 2 catalog shows all together for September so far! As long as no one cancels, I'm finally gonna have the "2" part of the "3-2-1" thing!!!:D
 
I had several contacts today. Many of them were at my niece's 1st birthday party. Nothing from that, but planted some seeds. Two were really fun.The first was a contact from my rummage sale that I've been trying to get in touch with. She finally returned my call. (I've been calling every few days. I tell people that I accept "no" very easily, but I never assume they're a "no." I need to hear from them that they're not interested.) We've got her September show on the calendar. Yippee!The second was in Sur La Table. I was browsing, when I overheard a conversation.Lady pointing to knife set: "This is what you need. It's only $275.00"Lady #2: "Yeah, right. I just need one really good knife that's going to last."All three ladies laughed and began to walk away. I said, "Excuse me. I couldn't help overhearing. You're looking for one good, all-purpose knife that's going to last?""Yes."So I told her I was a PC consultant. I explained that we have a full range of really good forged steel knives that are on sale this month. I gave her a new mini-catalog. I told her there were only a couple shown in that, but she could see them all on my website. If she preferred, she could contact me, and I'd be glad to send her a catalog. (She was from out of state and not interested in hosting.) One of the women with her loves PC.Finally, The Furry Guy stayed home and opened the rummage sale back up. There was a local festival going on and lots of people in our little town were having sales. He gave away three catalogs and said one of the women was really excited to find a consultant in the area. She just lost hers. I won't really be doing calls on Sunday, but I'll be back at the phone on Monday.
 
Okay I am finally back to the land of not working a fair booth this week..... anyways..... I booked One more show for September and One show for OCT. and several possibilities of shows for September:) Final tally's are 13 total bookings......and grand total of sales..1,030.00 whooo!!!!
 
Leah that is awesome! Congrats! Way to make those fairs work for you! :thumbup: :thumbup:

and congrats to everyone on here as well for your contacts!

I did not make any contacts since Thursday. I got hit with major PMS :cry: this weekend, starting with b*tchyness Thursday night :mad: :grumpy: , followed by 3 good nights sleep :indif: (11 hrs, 8 hrs, 10 hrs), a lot of yucky feeling that was so bad I had tears :yuck: :cry: . I think I am starting to feel like myself again. :rolleyes:

On the up side, I did get my house cleaned this weekend :thumbup: (I had boxes everywhere before! The only floor one could see was a walkway from the door to the kitchen and hallway!). I also got my Home Interiors order yesterday and my friend had spent the night (her electricity went out during a storm on Friday and stayed out!) so I "charged" her by helping me hang my new sconces. I also put a red slip cover on my futon in my living room and am going to paint my tv stand a matching red over my break!

I currently have 2 or 3 August shows left (1 may not hold -- it's my aunt and she won't return any form of contact!), 3 September shows on the books (that will hold!) and possibily a September fundraiser who has a goal of $2000! (I guess I did have 1 contact this weekend -- with my fundraiser host ). I have the goal of securing 2 more shows on my calendar this week and getting in touch with a recruit lead to meet over coffee and chat. I also have the goal of contacting everyone from my show last week to thank them for attending and letting them know an approximate delivery date (My host is $65 away from the $700 level and has 3 outside orders left! Yay!! She is awesome!!!)

Thanks for listening/reading my vent. I think that just typing out what I am doing (or the lack thereof) makes me more aware and in tune of how I am running my business...
 
Oh and I forgot I passed out 4 recuriting packets to people!!! :D
 
mommyhugz1978 said:
Oh and I forgot I passed out 4 recuriting packets to people!!! :D

Look at you go Rockstar! Way to get workin on all parts of 3-2-1!
 

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