Are You Ready to Think on Your Feet?

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Discussion Overview

This thread explores techniques for engaging in conversations about Pampered Chef products, particularly in relation to logo-wear. Participants share personal experiences and insights on how to effectively respond to inquiries about their role as consultants and the products they represent.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares an article about thinking on your feet, highlighting techniques like "Yes... and" to keep conversations flowing.
  • Another participant expresses appreciation for discovering the article, noting its potential value for consultants.
  • One participant, identifying as a consultant, discusses the importance of maintaining an "open for business" mindset without being overly sales-focused.
  • Several users mention the challenge of finding the right words in conversation and the humor in their thought processes.

Areas of Agreement / Disagreement

Views differ on the best approach to conversational engagement, with some participants emphasizing the importance of spontaneity while others reflect on the balance between being approachable and not overly sales-driven.

Contextual Notes

The discussion centers around personal experiences and techniques for improving conversational skills in a business context, particularly for Pampered Chef consultants.

Who May Find This Useful

Consultants looking for ways to enhance their conversational skills and engage more effectively with potential customers may find this discussion relevant.

raebates
Staff member
Messages
18,217
Several days ago someone asked for help on how to respond when someone asks about their PC logo-wear. A lot of great advice was offered.

Today I was reading through my August Real Simple magazine, when I came across an article titled how to think on your feet. The author had gone to an improv school to find out how to handle those "dead air" moments.

The first of three techniques was Yes . . . and. You say yes, then expand it with an and that often leads to a question. Here's how I can see it working for PC.

Ooh, Pampered Chef--do you sell it?

Yes, I'm a consultant, and I love my job! Are you a fan of the products?

Yeah, I don't have much, but I love the stoneware.


Oh, yes, the stoneware's amazing, and it's even better when you can get it free. Have you ever hosted a party?


You can see where I'm going with this. The second technique was to go with your gut. Don't be too concerned about the perfect thing to say. The first thing that comes to mind is probably best. (Well, if you're like me and the first thing you think of is often some snarky, sarcastic come-back, you might want to go with the second thing that comes to mind. :rolleyes:) The most important thing is to keep the conversation moving forward.


I would encourage you to pick up a copy of the magazine and check out the article by Gail Blanke. I'll be putting this technique to good use tomorrow at The Furry Guy's company picnic. I'll of course be decked out in PC gear, so I expect lots of questions and comments.
 
raebates said:
Several days ago someone asked for help on how to respond when someone asks about their PC logo-wear. A lot of great advice was offered.

Today I was reading through my August Real Simple magazine, when I came across an article titled how to think on your feet. The author had gone to an improv school to find out how to handle those "dead air" moments.

The first of three techniques was Yes . . . and. You say yes, then expand it with an and that often leads to a question. Here's how I can see it working for PC.

Ooh, Pampered Chef--do you sell it?

Yes, I'm a consultant, and I love my job! Are you a fan of the products?

Yeah, I don't have much, but I love the stoneware.


Oh, yes, the stoneware's amazing, and it's even better when you can get it free. Have you ever hosted a party?


You can see where I'm going with this. The second technique was to go with your gut. Don't be too concerned about the perfect thing to say. The first thing that comes to mind is probably best. (Well, if you're like me and the first thing you think of is often some snarky, sarcastic come-back, you might want to go with the second thing that comes to mind. :rolleyes:) The most important thing is to keep the conversation moving forward.


I would encourage you to pick up a copy of the magazine and check out the article by Gail Blanke. I'll be putting this technique to good use tomorrow at The Furry Guy's company picnic. I'll of course be decked out in PC gear, so I expect lots of questions and comments.


What if it is the 5th or 6th thought that comes to mind... LOL!!

Sometimes I think other people just want to cover my mouth so the words don't slip out...LOL!!
 
Rae you are so good - PC always on the brain. I guess this will teach me for only skimming through my magazines! I would have lost out on a totally awesome article in a magazine I pay for if it wasn't for you! Thanks!
 
Thanks for sharing Rae!
 
raebates said:
I would encourage you to pick up a copy of the magazine and check out the article by Gail Blanke.

I love Gail Blanke. I read her book "Between Trapezes" a couple years ago and got a lot out of it. She has a website: http://www.betweentrapezes.com/ (it's doesn't look up to date, but there's additional articles there)

Rae, good luck tomorrow!
 
  • Thread starter
  • #6
My pleasure.Alison, I was talking with my DS today, and we were talking about having a mindset of "open for business." He was telling me that he noticed I do that without being overbearing. (He's a very good and perceptive son. :)) Now, we've all met those people who desperately try to turn every encounter into a sale/host/recruit. People quickly start to avoid them. I think you guys know me well enough by now to know that's definitely not me. An open-for-business mindset is simply keeping your eyes open for business opportunities and ways of bettering your business. If I remember correctly, it was Pat Pearson who mentioned in her Gratitude Recruiting workshop that you need to use 80% of your enrichment time to work on yourself as a person. When I read through magazines, I'm always on the lookout for things I can use to apply to myself as a person and/or to my business. This was an article I read with the thought of applying it to myself. It wasn't until that what-do-you-say thread popped into my head that I thought of applying it to business.
 

Frequently Asked Questions

What does "Are You Ready to Think on Your Feet?" mean in the context of Pampered Chef?

"Are You Ready to Think on Your Feet?" refers to the ability to adapt quickly and effectively during cooking demonstrations or sales presentations. It emphasizes the importance of being prepared for unexpected questions or situations while engaging with customers.

How can I improve my ability to think on my feet during Pampered Chef events?

Improving your ability to think on your feet involves practice and preparation. Familiarize yourself with the products, anticipate common questions, and role-play scenarios with fellow consultants. Additionally, staying calm and confident will help you respond effectively in real-time situations.

Why is thinking on your feet important for direct sales?

Thinking on your feet is crucial in direct sales because it enhances your ability to connect with customers, address their concerns, and provide solutions on the spot. This skill can lead to increased sales and customer satisfaction, as it demonstrates your expertise and adaptability.

Can you provide tips for handling unexpected questions during a presentation?

When faced with unexpected questions, take a moment to gather your thoughts before responding. If you're unsure of an answer, it's okay to admit it and offer to follow up later. Additionally, redirect the conversation to related topics you are comfortable discussing, and maintain a positive attitude throughout.

How does thinking on your feet contribute to building customer relationships?

Thinking on your feet helps build customer relationships by showing that you are attentive and responsive to their needs. When customers see that you can handle questions and concerns effectively, they are more likely to trust you and feel valued, which can lead to long-term loyalty and repeat business.

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