About Training and New Consultants

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Discussion Overview

This thread explores various approaches to training and supporting new consultants within the Pampered Chef community. Participants share their experiences with communication methods and the frequency of check-ins with their teams.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, conducts weekly phone calls with their team to check in on personal and business progress.
  • Another participant shares that their director used to check in weekly but has since reduced contact, while noting that some directors maintain regular calls with their consultants.
  • One participant mentions that their director held weekly coaching calls at a time that did not interfere with host coaching, but has since stopped these sessions.
  • Another participant has increased their communication by sending weekly emails with reminders and motivational content, while also seeking feedback from their team on preferred contact frequency.
  • One participant expresses appreciation for a file they received that helps them understand their team's needs better, indicating a desire to support their consultants effectively.

Areas of Agreement / Disagreement

Views differ on the frequency and methods of communication between directors and consultants, with some participants valuing regular check-ins while others have experienced less consistent contact.

Contextual Notes

Participants share personal experiences related to their roles as consultants and directors, highlighting the variability in communication practices within the community.

Who May Find This Useful

Consultants and directors looking for insights on different approaches to training and supporting new team members may find this discussion relevant.

Koolotus
Koolotus
Messages
860
I am not sure what you all do and I would like some opinions. From the consultant side and the director/Future director side.

I do weekly phone calls to all my consultants to check in with them and see how they are doing. I usually do a check in for a minute or two about how they are doing personally and then I will ask them about how many shows they have, if they are happy with that and if I can help them.

How does that seem?
 
When I was new, my director checked in every week. Now, I hardly hear from her. But I do know alot of directors who have weekly phone calls with their consultants. One actually sets up times on Mondays to call her team. If they want to set up time for her to call, they get a spot on the time sheet and she will call them.
 
My Director used to do weekly coaching calls to the consultants on her team who wanted them. She did them Wednesday nights, after 9:00, so it didn't cut into host coaching time (since most of us in the cluster don't make calls after 9 unless we have specific permission). She's in a different place with her business now, and hasn't done them in a while.I, on the other hand, have stepped up my contact with my team. I send a weekly email on Monday morning containing reminders, info tidbits that may have been missed in the communication from HO, and a motivational quote. I have asked them how often they want to be contacted, but I haven't heard back from 2 of the 3. Do you have the Guide to Training New Consultants from supply order? That's a great piece of material. It's a couple bucks, but includes outlines for several coaching calls, open-ended questions to ask to get consultants to talk, and info on Cook and Book training.
 
Last edited:
That sounds great! I also got this file from here that I asked my team to fill out to "Help me help them". It gives me a good idea of where they'd like their business and how I can help them to get it there. Sounds like you're on the right track - GL to you!
 

Attachments

  • Thread starter
  • #5
Cathy that is exactly what I was looking for!!!!
Thank You so much :) :) :)
 

Frequently Asked Questions

What kind of training is provided for new Pampered Chef consultants?

New Pampered Chef consultants receive comprehensive training that includes online resources, live training sessions, and access to a supportive community. This training covers product knowledge, sales techniques, and how to host successful cooking shows.

Is there a cost associated with the training for new consultants?

No, the training provided to new consultants is included as part of the starter kit. There are no additional fees for accessing training materials or attending training sessions.

How long does the training process take for new consultants?

The training process can vary depending on the individual, but most new consultants can complete the initial training within a few weeks. Ongoing training and support are available as needed to help consultants grow their businesses.

Are there any ongoing training opportunities for consultants after they start?

Yes, Pampered Chef offers ongoing training opportunities, including advanced workshops, webinars, and regional events. Consultants are encouraged to continue their education to enhance their skills and business strategies.

Can new consultants receive mentorship from experienced consultants?

Absolutely! New consultants are often paired with experienced mentors who provide guidance, support, and tips for success. This mentorship can be invaluable in helping new consultants navigate their early days in the business.

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