123 by Request--Stephanie Tekippe
- Thread starter DebbieJ
- Start date
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Discussion Overview
This thread centers around participants' experiences with a newsletter service provided by Stephanie Tekippe, discussing issues related to communication, subscription management, and customer service. Some participants express frustration over difficulties in contacting her and problems with automatic renewals.
Discussion Character
- Opinion-based
- Anecdotal
- Debate/contested
Main Points Raised
- One participant mentions having trouble contacting Stephanie and is awaiting a response regarding a payment issue.
- Another participant reports receiving a newsletter without issues and finds the service professional.
- Several users express frustration over automatic renewals despite canceling their subscriptions, leading to payments for services not received.
- One participant shares that they have emailed Stephanie multiple times without a response, indicating a lack of communication.
- Another participant highlights the presence of spelling and grammatical errors in the newsletters, which contributed to their decision to cancel the service.
- Some participants express satisfaction with alternative newsletter services, particularly praising Joy's offerings over Stephanie's.
- One participant suggests sending a certified letter to address payment issues, while another notes the absence of a contact number on Stephanie's website.
- Several users share their experiences with customer service, noting challenges in communication and the need for better support.
Areas of Agreement / Disagreement
Views differ significantly among participants regarding their experiences with Stephanie's service. While some report positive interactions, others express dissatisfaction and frustration over communication and subscription issues.
Contextual Notes
Participants share personal experiences related to newsletter subscriptions, highlighting the challenges of managing automatic payments and the importance of effective communication in service-based relationships.
Who May Find This Useful
Consultants who are considering newsletter services or currently using them may find the shared experiences relevant to their decision-making process.
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cmdtrgd said:
Which is exactly why I cancelled. Her newsletter is rife with spelling and grammatical errors and when I contacted her to cancel, she wouldn't even give me a prorated refund. Her customer service is non existant.
Now for some reason it was set up as a subscription in my Paypal and she was automatically paid even though I no longer subscribe. GRRRR. I want my money back.
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erinyourpclady said:
Totally AGREE! I had seen the 123 by Request, and some others - and said I would never subscribe to a service - until I saw Tasty Tidbits - and then Joy added the mid-month mini newsletter for no extra cost - love it, love it, love it!:love:
(are you feeling the love, Joy?
)
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pamperedlinda said:
They are more my personality too! I get SO many compliments on the newsletter! I love too that she personalizes it to everyone! For instance my newsletter has always been called Countertop Chat..since the beginning when I was creating it. Joy makes Tasty Tidbits into Countertop Chat and makes me look SO good!
Sorry for the hijack Debbie.............
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I don't really know Stephanie personally but as a person in the same line of business, I can tell you there are challenges sometimes with emails that go awry unintentionally. There are subscribers who don't get my emails and I'm sure there are emails that get sent to me that don't always make it. For some reason, Gmail dumps my subscription notifications into junk mail once in a great while... Frustrating to both customer and myself, I'm sure, but I have been so established with gmail for so long and with so many customers, I can't bring myself to change it.
Anyway, back on topic... Debbie, I'm sorry you are having difficulties. I don't use the subscription function on Paypal for this very reason - it takes a bit of control away from me... so even though it is a bit more work for me to manually send out my renewals, I can be a little bit more assured that I won't charge someone who doesn't want to renew.
Have you tried to send Stephanie a PM through here? I think she is a member, or she was....
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I've been trying to contact her too. I haven't received my June newsletter, but she won't answer my emails. This isn't the first time I've had a problem contacting her. I won't be renewing with her. I like the convenience of her newsletters when I get them, but she's a business and we need to get in touch with her. She took my money.burtonfour said:
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Frequently Asked Questions
What is 123 by Request--Stephanie Tekippe?
123 by Request--Stephanie Tekippe is a direct sales business that specializes in offering high-quality kitchen tools and products from Pampered Chef. The business focuses on providing personalized service and cooking demonstrations to help customers discover the benefits of these products in their own kitchens.
How can I host a Pampered Chef party with 123 by Request?
To host a Pampered Chef party with 123 by Request, simply reach out to Stephanie Tekippe through her website or social media channels. She will guide you through the process of setting a date, choosing a theme, and preparing for the event to ensure a fun and engaging experience for you and your guests.
What types of products does 123 by Request offer?
123 by Request offers a wide range of kitchen tools and products, including cookware, bakeware, utensils, and food preparation items. All products are designed to make cooking easier and more enjoyable, with a focus on quality and functionality.
Are there any special promotions or discounts available through 123 by Request?
Yes, 123 by Request often features special promotions and discounts on various Pampered Chef products. These may include seasonal sales, exclusive offers for party hosts, and bundle deals. It's best to check Stephanie's website or social media for the latest updates on promotions.
How can I become a consultant with 123 by Request?
If you're interested in becoming a consultant with 123 by Request, you can contact Stephanie Tekippe for more information about the application process. She will provide details about the benefits of joining, training opportunities, and how to get started in your own direct sales business with Pampered Chef.
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