Yellowish Edges to the Adj. Tiered Tower

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Discussion Overview

This thread discusses observations regarding yellowish edges on the medium and small plates of the tiered tower. Participants share their experiences and opinions about the glaze quality and potential flaws in the product.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant notes that the edges of their plates appear yellow, suggesting a possible flaw in the glaze.
  • Another participant confirms that their plates have an even glaze and does not observe any discoloration.
  • One participant shares a similar experience, expressing a desire to return the item due to the yellow edges.
  • Another participant mentions successfully completing an online product adjustment and receiving a replacement.
  • One participant reports that two of their plates have yellow edges and speculates that it may be due to the firing process.
  • Another participant expresses disappointment in the size of the tiered tower, stating it appeared larger in promotional materials.
  • One participant echoes the sentiment about the size being smaller than expected.

Areas of Agreement / Disagreement

Views differ regarding the presence of yellow edges, with some participants noticing the issue while others do not. There is no clear consensus on the overall quality of the product.

Contextual Notes

Participants are sharing personal experiences related to the appearance and quality of the tiered tower plates, with some considering product adjustments or returns.

Who May Find This Useful

Consultants who have purchased the tiered tower or are considering it may find this discussion relevant to their experiences and observations.

babywings76
babywings76
Gold Member
Messages
7,266
The very edge-the whole rim all the way around-of my medium and small plates for the tiered tower seem to be kind of yellow. I think the white glaze is just thin around the edge or something. I asked a friend to give me her opinion because I didn't know if I was just imagining it or if the lighting was bad. She agreed. Anyone else notice this with theirs? I guess I'll do an adjustment on it because I don't want people noticing that, too.
 
I just took a look at mine, and the glaze (and color) are even. So it does sound like a flaw on yours.
 
Double-checked mine. It's fine.
 
I noticed this too on mine, so I'm glad you said it! Maybe I will return mine to HO as well to get a new one.
 
  • Thread starter
  • #5
I did an online product adjustment. Then I got an e-mail from CS wanting more info about what was wrong. I described the problem and they replied that they are sending me a replacement and a return label.
 
I just went & looked, and 2 of mine are yellow on the edges. :( It almost looks like they burned in the firing process??? Dang, I'm going to just have to show them like this at my Open House. There is no way that an adjustment will make it here in time.Have to admit though, it's much smaller than I thought it was going to be! :(
 
Sheila said:
I just went & looked, and 2 of mine are yellow on the edges. :( It almost looks like they burned in the firing process??? Dang, I'm going to just have to show them like this at my Open House. There is no way that an adjustment will make it here in time.

Have to admit though, it's much smaller than I thought it was going to be! :(
Click to expand...

I agree about it being small. I put mine together and all I could think was "This is it??" It looked much bigger in photos and at Spring Launch.
 
Hi there! Thank you for bringing this to our attention. We take quality control very seriously, and we apologize for any inconvenience this may have caused. We recommend adjusting the tiered tower as you mentioned, and if the issue persists, please don't hesitate to reach out to our customer service team for further assistance. We want to make sure you are completely satisfied with your purchase. Thank you for your support of Pampered Chef!
 

Frequently Asked Questions

What causes yellowish edges on the Adjustable Tiered Tower?

Yellowish edges on the Adjustable Tiered Tower can be caused by exposure to heat, certain foods, or improper cleaning methods. Over time, materials may react to high temperatures or acidic foods, leading to discoloration.

How can I prevent yellowish edges on my Adjustable Tiered Tower?

To prevent yellowish edges, avoid placing the tower near heat sources and refrain from using abrasive cleaners. It's also advisable to clean it promptly after use, especially after serving foods that may cause staining.

Can I remove the yellowish discoloration from the edges?

In many cases, yellowish discoloration can be minimized or removed using a gentle cleaner or a mixture of baking soda and water. Apply the mixture, let it sit for a few minutes, and then gently scrub with a soft cloth.

Is the yellowish discoloration a sign of damage?

Not necessarily. Yellowish edges are often cosmetic and do not indicate structural damage. However, if the discoloration is accompanied by cracks or other signs of wear, it may be time to consider replacement.

Will Pampered Chef replace my Adjustable Tiered Tower if it has yellowish edges?

Pampered Chef offers a satisfaction guarantee, but discoloration alone may not qualify for a replacement. It's best to contact their customer service for specific guidance based on your situation.

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