Why Aren't Consultant Gifts Showing Up in P3 Expenses?

Click For Summary

Discussion Overview

This thread centers around participants' experiences and concerns regarding the absence of "Consultant Gifts" as an expense category in P3 for the current year. Many participants express frustration over the lack of tracking for these expenses, which they find essential for tax purposes and record-keeping.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Technical explanation
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, notes that "Consultant Gifts" are no longer showing up as an expense in P3, despite having it set to automatically create this expense.
  • Another participant mentions that the feature may not be available in the new web version, suggesting a possible connection to the issue.
  • Several users share their experiences of not being able to track consultant gifts, indicating that this has been a problem throughout the year.
  • One participant expresses concern that the removal of this feature complicates their record-keeping for tax purposes.
  • Another participant highlights that they have reached out to tech support and encourages others to do the same to expedite a resolution.
  • Some participants speculate that the category name may have changed, leading to confusion in tracking expenses.
  • One participant shares their experience of having to manually figure out consultant gifts due to the absence of tracking in P3.
  • Several users express a desire for the company to recognize the importance of this feature and to restore it.

Areas of Agreement / Disagreement

Views differ among participants regarding the cause of the issue and the best course of action, with no clear consensus emerging on whether the problem is due to a change in the system or a lack of communication from the company.

Contextual Notes

Participants are primarily discussing their personal experiences with the P3 system and the new web version, focusing on the implications for their business practices and tax reporting.

Who May Find This Useful

Consultants who rely on tracking consultant gifts for their records and tax purposes may find this discussion relevant to their experiences with the P3 system and the new web version.

Just got this message today from HO: "Thank you for contacting The Pampered Chef. We have reported the problem with the automatic Consultant Gifts not being generated automatically. You will need to enter the Consultant Gift manually and this option does work. You will need to go back and enter any Consultant Gift that was not entered automatically. I do apologize for the inconvenience this has caused you."
 
byrd1956 said:
Just got this message today from HO: "Thank you for contacting The Pampered Chef. We have reported the problem with the automatic Consultant Gifts not being generated automatically. You will need to enter the Consultant Gift manually and this option does work. You will need to go back and enter any Consultant Gift that was not entered automatically. I do apologize for the inconvenience this has caused you."
Click to expand...

What?!?! How do you enter it manually on a report? Sounds like they didnt understand the problem being reported. We can enter thepayment type still, yes? It just doesnt come up when you run an expense report, correct?
 
esavvymom said:
What?!?! How do you enter it manually on a report? Sounds like they didnt understand the problem being reported. We can enter thepayment type still, yes? It just doesnt come up when you run an expense report, correct?
Click to expand...

They DON'T understand the problem, apparently. You need to respond back to them and tell them we CAN enter "consultant gift".....It does NOT come up on the report. I'd really like to know where they hired their IT people from......because they just aren't getting it!
 
So this is my reply to the HO reply:
"Hello, Thank you for your response, although it does not help nor answer all of my questions. We can enter "consultant gift".....It does not come up on the report for expenses. Also, can we track our expenses in the new web program? Also, are we able to keep track of hosts/customers and keep notes on the in the new web program? Thank you for your help."
 
esavvymom said:
What?!?! How do you enter it manually on a report? Sounds like they didnt understand the problem being reported. We can enter thepayment type still, yes? It just doesnt come up when you run an expense report, correct?
Click to expand...

Thanks for posting this Bobbi. I have NO idea what their reply means and was concerned that I was the only one.
 
byrd1956 said:
So this is my reply to the HO reply:
"Hello, Thank you for your response, although it does not help nor answer all of my questions. We can enter "consultant gift".....It does not come up on the report for expenses. Also, can we track our expenses in the new web program? Also, are we able to keep track of hosts/customers and keep notes on the in the new web program? Thank you for your help."
Click to expand...

Let us know what their next response is.....
 
Here is today's reply: "Thank you for contacting The Pampered Chef. Sorry for any confusion! What I mean is from the P3 program select File > New > Income & Expense and then add the Consultant Gift manually here at this screen. When you enter the Gift expense manually you can run a report on this expense.The new web has no option for a Consultant Gift, however I did put in the suggestion upon the request of many consultants to have the Consultant Gift option available for a method of payment.On the new web the notes are part of the Contact record only and are not associated with a show. You can specify via a checkbox Host or Potential Host for a contact qualifier as was the case in the P3 program."I don't have time to check all this until after the 5th, but thought everyone here would want to know what they said.
 
Thanks, Robyn, for the update.
 
byrd1956 said:
Here is today's reply: "Thank you for contacting The Pampered Chef. Sorry for any confusion! What I mean is from the P3 program select File > New > Income & Expense and then add the Consultant Gift manually here at this screen. When you enter the Gift expense manually you can run a report on this expense.

The new web has no option for a Consultant Gift, however I did put in the suggestion upon the request of many consultants to have the Consultant Gift option available for a method of payment.

On the new web the notes are part of the Contact record only and are not associated with a show. You can specify via a checkbox Host or Potential Host for a contact qualifier as was the case in the P3 program."

I don't have time to check all this until after the 5th, but thought everyone here would want to know what they said.
Click to expand...

That's not really a solution.......that just means that I have to go back through all of my shows this year and pull out all the consultant gift amounts and add those in......since the system used to do it why can't they make it go back to that?
 
I replied to HO. "Isn't there anyway this can be 'retro-active' so we consultants do not have to go back through all of our shows from this year and pull out all the consultant gift amounts and add those in. Since the system used to do it why can't it be made to go back to that? Thank you."
 
Honestly, I would reply back to them and ask "Why was the report feature REMOVED from P3 in the first place? ". And say it is simply unacceptable.

There is no reason they should have removed that feature from P3, new web nit withstanding.
 
Bobbi, I totally agree....going to send them another e-mail. Hopefully they will be tired of hearing from us and just FIX it!
 
So I replied again even though I have not heard back yet from my last message. I sent this message: "I meant to add this to my reply yesterday. I was wondering, why was the report feature was removed from P3 in the first place. For myself and all the other consultants I know removing this feature was a decision that should not have been done.
I would like to let my consultant friends the logic behind this decision. Thank you"

I may not get their reply until we get back from vaca; so if you lovely cheffers do not see a post from me for awhile you will understand.
 
Got this reply from HO concerning gifts:"Thank you for contacting The Pampered Chef. I do know that it is alot of work go back through all your shows and pull that data, however that will be the only way to confirm that all your Consultant Gifts are reported for tax purposes.
I will forward your suggestion to the web developers as we appreciate all feedback."And the reply to why the report feature was removed from P3:
"Thank you for contacting The Pampered Chef. This issue is actually a programming issue that the Pampered Chef is working diligently to resolve. I do apologize for any inconvenience this has caused."
 
So crazy. It was there for years. They REMOVED it. No development should be required, just put the darn feature back in the next release. let's hope SOMEONE still works in IT who knows what they are doing and what we are talking about.
 
They probably think I'm a 'pest'. I got this reply today:
"We do have a trouble ticket open for the consultant gift expense issue in P3. The developers are looking at the issue. I will forward this email to the new web per your suggestion for the new web."
The Pampered Chef
Technical Support
 
Yes, I got that email yesterday too about having a trouble ticket opened. We shall see. In my original email, I had said that this was an original feature that now no longer works in P3, so maybe they will find someone who knows what they are doing and what we are talking about.
 
Let's hope they fix this! I've gotten used to it. the 1st year I was doing PC, I went to an accountant because I was timid about filling out the Schedule C & Schedule SE for taxes. Accountant said it was one of the nicest packages she'd ever seen from a DS company.

I'm seriously questioning the Business Analyst they hired to write the requirements for this new website! I know we all are:mad:
 

Frequently Asked Questions

Why Aren't Consultant Gifts Showing Up in P3 Expenses?

Consultant gifts may not be showing up in P3 expenses due to a delay in processing or reporting. It's important to check the timing of when the gifts were ordered and when they were recorded in the system. If the gifts were ordered recently, they might not yet be reflected in your P3 expenses.

What Should I Do If My Consultant Gifts Are Missing from P3?

If your consultant gifts are missing from P3, first verify that the gifts were ordered correctly and that the order was completed. If everything appears correct, contact your support team for assistance in tracking down the missing expenses.

Are Consultant Gifts Automatically Included in P3 Expenses?

Consultant gifts are not automatically included in P3 expenses. You may need to manually enter or categorize these expenses to ensure they are accounted for in your reports. Always double-check your entries to confirm accuracy.

How Long Does It Typically Take for Consultant Gifts to Appear in P3?

The time it takes for consultant gifts to appear in P3 can vary. Typically, it can take a few days to a couple of weeks, depending on the processing time and the specific circumstances of your order. If it has been longer than expected, reach out for clarification.

Can I Track Consultant Gifts in Another System Besides P3?

Yes, you can track consultant gifts in other systems or spreadsheets if you prefer. However, it’s recommended to keep all financial records centralized in P3 for consistency and easier reporting. Make sure to reconcile any external records with P3 to avoid discrepancies.

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