Why Aren't Consultant Gifts Showing Up in P3 Expenses?

[thehaleykitchen]

Has anyone else noticed that "Consultant Gifts" are no longer showing up for them this year as an expense?

It doesn't show up on the income & expense tab nor when I run the report even though I have it checked. I also have P3 set to automatically create "Consultant Gift" as an expense when the show is submitted.

Thoughts? Suggestions? I will call tech support tomorrow but I thought I would try here.

Thanks,
Karen

 

[NooraK]

I remember someone saying that it is not available as an option in the New Web, maybe it has something to do with that.

 

[Sheila]

It hasn't worked all year. And yes, it's not a feature on the new web either. I don't think they realized how much we use that for tax purposes. Several people have asked that they add the option. HOPEFULLY, they will listen.

 

[wadesgirl]

Ugh! Is there an easy way to go back and figure out any consultant gifts for this year??!!

 

[esavvymom]

Yikes...that would be bad to take it out of P3. My NED was saying this weekend when that came uo as well as other frustrations with the new web (coming from new consultants who were confused), she said "they will fix things...be patient.". So I took from that it may be another item on their "punch list".

 

[byrd1956]

I think all of us do a lot of consultant gifting. It really needs to be there for our records.

 

[monicag]

Well, it would have been nice if they would have told us that at the beginning of the year.....now I have to go back and manually figure that out. Why are they allowing us to put it in as a payment type, but not tracking it as an expense.....going to send them an e-mail.Personally, I think they are making our jobs harder this year and not easier! Just my opinion.

 

[monicag]

Just sent an e-mail to HO asking about this.

 

[thehaleykitchen]

Let me know what you find out ~ I don't want to ask the same question twice!Glad to see I am not alone Karen

 

[Sheila]

Sad to say, but the more inquiries that they get, the faster they'll realize that it's something we really use and want back.

 

[byrd1956]

Just sent this to HO:
I am trying to check my 'consultant gift' expenses in P3. My tax preparer uses it along with the other expense print out each year. It will not come up. I checked w/some other consultants and they said we cannot track this anymore. That does not make sense. It is an expense for us and as such is tax deductible. Personally I feel we need this option both in P3 & if it is not variable in the new web, we will need it there, too. Thank you for listening and providing your help.

 

[ShellBeach]

If it won't show up in the expense report, can it be run as a report on its own?
(Not at a pc where I can check right now)

 

[cincychef]

I thought it was just me. I had this problem a couple of weeks ago and never got it figured out.

 

[monicag]

It's not showing up at all....everyone needs to e-mail HO and then they know we are serious......haven't heard back from them yet.

 

[cookingwithlove]

I am on hold with Tech Support. He was unaware of the issue, so everyone should call in and let them know it is not just an isolated event. Like Sheila said the more people that inquire the faster it is resolved.

 

[chef131doreen]

The new web dosn't have an area for expenses at at all , not sure if it's coming but as of now it's not there

 

[esavvymom]

I have a sneaking suspicion I know what they did!I was just looking at my P3 to see if I had the same issue. Of course, no "consultant gift" category. Then I noticed that in the list of Expense categories, was one called "GIFT". Not CONSULTANT GIFT, just GIFT. I tried running a report on that, and of course, it pulls up nothing. I checked my last show, and there was at least one item that had a consultant gift payment type. I think they changed the name of the category! So now of course it doesn't match what we have entered in P3.I don't know about the new web, but maybe I should email Tech Support my findings. They seem to have their hands full!

 

[monicag]

I have a sneaking suspicion I know what they did!

I was just looking at my P3 to see if I had the same issue. Of course, no "consultant gift" category.

Then I noticed that in the list of Expense categories, was one called "GIFT". Not CONSULTANT GIFT, just GIFT. I tried running a report on that, and of course, it pulls up nothing. I checked my last show, and there was at least one item that had a consultant gift payment type.

I think they changed the name of the category! So now of course it doesn't match what we have entered in P3.

I don't know about the new web, but maybe I should email Tech Support my findings. They seem to have their hands full!

I saw that, too, and was wondering the same thing......hopefully they change that.

 

[cincychef]

I have a sneaking suspicion I know what they did!

I was just looking at my P3 to see if I had the same issue. Of course, no "consultant gift" category.

Then I noticed that in the list of Expense categories, was one called "GIFT". Not CONSULTANT GIFT, just GIFT. I tried running a report on that, and of course, it pulls up nothing. I checked my last show, and there was at least one item that had a consultant gift payment type.

I think they changed the name of the category! So now of course it doesn't match what we have entered in P3.

I don't know about the new web, but maybe I should email Tech Support my findings. They seem to have their hands full!

I did notice that, BUT I couldn't get it to add that category when I was running a monthly expense report, I need the document to add it just like the rest of the categories and I couldn't get it to work, I will have to go back and try again.

 

[cookingwithlove]

It has always called "Gift" in the reports. Not "Consultant Gift".

 

[esavvymom]

It has always called "Gift" in the reports. Not "Consultant Gift".

But I never saw it that way in the categories list before.
Who knows....it's one of those things you don't notice until it's gone, and then you aren't sure what you remember seeing!

 

[byrd1956]

I just finished a show in May and paid $15 towards an order; the lady had won one of my gift certificates. In P3 under payments I chose "Consultant Gift". When I run an expense report on "Gifts" no data is found and of course there is no category for "consultant gift". Since we are all going to end up on the webs at some point in the future, I guess we should not take the time to make a "cn" category in the expense report section.....

 

[monicag]

I e-mailed HO about this and still have not heard.....it seems like when I ask questions about the technical part there is no response. I'll e-mail again because it would be nice if it was fixed.....because who knows......we could still be using this the rest of the year.

 

[esavvymom]

Even if we switch, I really want it fixed in P3 because I will still have the program on my computer for receipt and order information, as well as my own expense record for that period of my business. Next year, I will want to be able to run an accurate expense report!

 

[cookingwithlove]

Call do not email. Right now there is no report option in the new web so there is no way of tracking expenses.

 

[monicag]

Call do not email. Right now there is no report option in the new web so there is no way of tracking expenses.

Can we run any reports in the new web.....such as order history for customers, what items have been ordered, booking history, etc.? I really like that feature in P3 and will miss it if it's not included.

 

[monicag]

So here is the my response to HO and the response I FINALLY received from HO (after 2 e-mails). I don't feel confident that they are going to fix this.....guess I better start manually going back through my shows to figure out my "consultant gift" expenses. You would think it would be an easy fix since they already did it for all the years we've had PP+.

I would suggest that others start sending in requests for this so they see how important it is. Plus who knows how much longer we will be using PP+ since they are having so many issues with the new web.

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I e-mailed this question early last week and have had no response.....

I noticed in P3 that when you run an income and expense report that “Consultant Gifts” is not showing up in the report even though I have put several “consultant gifts” as a payment this year. Is there a reason that this is no longer showing up? That is something very important that we track for expenses and need it to be there….otherwise, we will have to go back manually through each show and write it down. Is this something that can be fixed?

Also, have heard that in the new program there is no place to track our expenses……I hope this is not true because basically instead of life being easier with this new program, it is getting harder.

Thanks.

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Monica,

You are correct. The consultant gift is a feature that has been removed from the reports in P3. I will send a suggestion on your behalf to our development department for review. In the new web, there is currently no expense tracking. This is something that will be implemented however, we do not have a date when this will be available yet though. I do apologize for any inconvenience this has caused.

Dennis Lochman
Pampered Chef Technical Support
1-888-687-2433
Start Your Own Business and plan kitchen shows at PamperedChef.com

---- Original Message ----
From: [email protected]
Sent: 06-28-2012 10:08:46
To: [email protected]
Subject: PamperedPartner® and Web Support

 

[byrd1956]

I just sent this to the home office. I did send a message some time ago asking about consultant gifts, but never received an answer so I figured I would include it in my correspondence. "In P3 when run an income & expense report “Consultant Gifts” is not showing up.I have put"consultant gifts” as an expense this year. I was able to track this before. Why the change? It is very important that we track for expenses. What if the home office could not track expenses and needed to do it manually? That would not happen. Why burden their consultants with this? I hope this is only a temporary glitch. I have heard that in the new program there is no place to track our expenses. Again, would the home company track their expenses manually? Hopefully this is just a rumor. I also want to know about keeping track of customers/hosts & keeping notes on them. How will this work in the new web? Someone told me we will not have a way to do this. If that is the case are we to continue to use p3 for this application or are we going to be offered some program that will do this? I use this application all the time to keep a running record of my contacts & interaction with them. I appreciate your response. All the above questions have me worried as if the response to them is negative we consultants are going to be spending more time with paperwork; that does not make it appealing to a future recruit. Sincerely,"

 

[monicag]

I'm thinking I might send a letter to Jean & Marla.....not sure that they will get it and read it, but I wonder if they know all that is going on and affecting us......it makes me really mad!

 

[vanscootin]

They have to know... Marla seemed really upset in the latest video email we all got from her. I'm sure they have someone reporting to them from the trenches.