Where Can I Find My Business on Cc? Confused About Accepting Leads

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Discussion Overview

This thread centers around confusion regarding the process of accepting leads through the Consultant Connection (CC) platform. Participants share their experiences and challenges in locating the "My Business" section and understanding the lead assignment process.

Discussion Character

  • Exploratory
  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses confusion about the absence of a "My Business" section on CC, questioning whether leads are only for directors.
  • Another participant suggests that the "Managing your business" tab may be what is referred to, noting a previous version of the "My Business" area existed before a redesign.
  • One participant indicates that they could not find anything related to HO leads in the suggested tab, leading to further frustration.
  • Another participant speculates that the lead assignment could be an error, especially if the recipient is not a director.
  • One participant mentions the possibility of contacting the Home Office for clarification on the lead process.
  • A participant notes that lead systems may vary for consultants in different regions, highlighting that some may have access to leads before becoming directors.

Areas of Agreement / Disagreement

Views differ regarding the functionality of the CC platform and the lead assignment process, with no clear consensus on the location of the "My Business" section or the criteria for receiving leads.

Contextual Notes

Participants share personal experiences and observations about the lead system, with some noting regional differences in how leads are managed.

Who May Find This Useful

Consultants who are navigating the lead acceptance process or experiencing similar confusion with the CC platform may find this discussion relevant.

L
legacypc46
Gold Member
Messages
2,322
I'm totally baffled: HO sent my a lead a couple weeks ago and told me to go to CC and click onto "My Business" to confirm acceptance. I looked and looked and couldn't find anything by that name or related to accepting leads.

I've just gotten a similar question from another consultant. Neither of us can find this "my business" on CC?

Additional point of confusion: I thought only directors got leads....or is that only recruiting leads? Or did it come to me by error (I'm a future director)?

Even more frustrating: the inquiry I received was submitted by a customer I had just cut ties with due to multiple bad checks, multiple overdrawn accounts, apparant compulsive purchasing, et al (how ironic I got the lead!). I didn't want it and wanted to let HO know why I was turning it down...but couldn't find a way to do that.

Can anyone tell me where "my business" is? Thanks.

kris
 
I think they mean the "Managing your business" tab. It's the first one on the left.

Before a major redesign, there was a "My business" area on CC. But that was a couple years ago.
 
  • Thread starter
  • #3
Thanks Ann, but I've looked there and don't see anything related to HO leads. (There is a drop-down that references Leads, but it has nothing to do with HO generated Leads.)

Still stumped.:(
 
  • Thread starter
  • #4
...but thanks for the immediate reply!
 
It's probably a glitch. That tab is where Directors go to do the HO lead thing. If you're not a Director, someone probably sent you the lead in error.

Too bad you can't warn the next consultant about this person. :)
 
Or you could call HO and ask them what it is all about.....
 
  • Thread starter
  • #7
I've figured it was an error...just had to shake my head at the irony.

I know that quite a few consultants in this area monitor CS (some more openly than others;) ), so any of them can PM me if they think they've inherited her. (I'm not comfortable sharing the name, but can confirm the initials....she's a nice woman, just has some very serious challenges, financial and otherwise I'm afraid.)

kris
 
For APO consultants or in different countries, your lead system may work differently than here in the US. For instance, I know Spanish speaking consultants can request to be on the lead system before they are directors.

In the Managing your business tab, there may be a link to "lead activity/lead confirmation". If not, there should be a link to click in the email that was sent to you to notify you of the lead.

If neither of those things exist... call the Home office. ;)
 

Frequently Asked Questions

Where can I find my business on CC?

You can find your business on CC (Consultant Connection) by logging into your Pampered Chef consultant account. Once logged in, navigate to the 'My Business' section where you can view your business details, including your sales, team information, and leads.

What should I do if I can't find my business on CC?

If you are having trouble locating your business on CC, ensure that you are using the correct login credentials. If the issue persists, try clearing your browser cache or using a different browser. If none of these solutions work, contact Pampered Chef support for assistance.

How do I accept leads on CC?

To accept leads on CC, go to the 'Leads' section in your account. You will see a list of available leads. Click on the lead you wish to accept and follow the prompts to confirm your acceptance. Make sure to review the lead details before accepting.

What if I'm confused about accepting leads?

If you are confused about accepting leads, take some time to read the guidelines provided in the CC platform. You can also reach out to your upline or fellow consultants for advice. They can provide insights on how to effectively manage and follow up with leads.

Can I decline leads on CC?

Yes, you can decline leads on CC. If you feel that a lead is not a good fit for your business or if you are unable to follow up with them, you can choose to decline the lead. This option is available in the lead details section, and it helps ensure that leads are assigned to consultants who can actively engage with them.

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