What is the reason for an adjustment on my commission statement?

[msmileyface]

I received this message on my commission statement about an adjustment ($3.75).
COMM ADJ FOR OUT OF BALANCE WITHIN LIMIT
614654S0007

I have no idea what that means, and I was just curious. Can anyone explain?

Thanks!

 

[NooraK]

The 614654 would be your consultant number, the S means supply order, and the 0007 is the supply order number. Up to a certain dollar amount, HO will just send out your order without putting it on hold if there is an issue with the calculation of the balance, and then take it out of your ocmmission. You'd probably have to call HO to find out what the issue was, unless you can look at that particular supply order and it's obvious (which it often isn't).

 

[MLinAZ]

It means what you paid didn't match up to what they said you should have paid. When it happened to me it was because the tax rate didn't match what they thought it should have been. I'd gone round and round with the finance department and gotten approval for the lower tax rate (it's a "county island") but I had to then go through the solution department to get them to give me back my commission.

For a supply order I'd say it's probably either tax rate or shipping.