What Do Cheffers Want from Their Directors? Let's Discuss!

Click For Summary

Discussion Overview

This thread explores participants' preferences regarding communication and support from their directors within the Pampered Chef community. Participants share their experiences and thoughts on the frequency and mode of contact they desire, as well as the impact of recognition on motivation.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, expresses a desire for more frequent contact with their director, suggesting that a phone call or additional emails would be beneficial.
  • Another participant shares their experience of having regular communication with their director, including weekly calls and supportive gestures like sending motivational cards.
  • Several users mention that their directors ask for input on preferred communication styles, such as face-to-face, phone, or email, indicating a personalized approach to coaching.
  • One participant notes that their director's lack of contact has been discouraging, highlighting the importance of regular communication in maintaining motivation.
  • Another participant reflects on the balance between proactive and reactive coaching, emphasizing that individual needs vary and should guide the approach taken by directors.
  • Some participants discuss the role of recognition in motivation, with differing opinions on its effectiveness and the potential for it to overshadow others' achievements.
  • One participant mentions their independent working style and finds excessive communication from their director to be demotivating, indicating that preferences for contact can vary widely.

Areas of Agreement / Disagreement

Views differ significantly among participants regarding the desired frequency and type of communication with directors. Some express a need for more contact, while others prefer less interaction, indicating no clear consensus on this topic.

Contextual Notes

Participants' experiences reflect a range of communication styles and preferences, influenced by their individual roles and levels of engagement within the Pampered Chef community.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants seeking insights into how their peers navigate communication with directors and the varying impacts of recognition on motivation.

amy07
Messages
2,785
How often do you like/expect to hear from your Director?
Do you prefer email, postcards, phone calls?
Or do you just want your Director to leave you alone to do your own thing?

I'm going to be asking my team this, but I thought I would check with the cheffers to get your opinions/thoughts.
 
My director always starts the year by asking us what kind of coaching/contact we would like. So we let her know if we want weekly, monthly, or if cluster meetings are enough. We also let her know if we would prefer face-to-face, phone, or email coaching.

You know me and my director though - it's not a problem for us!:p I talk to her a couple times a week usually - always have. But that's because we're good friends now too.
 
  • Thread starter
  • #3
ChefBeckyD said:
My director always starts the year by asking us what kind of coaching/contact we would like. So we let her know if we want weekly, monthly, or if cluster meetings are enough. We also let her know if we would prefer face-to-face, phone, or email coaching.

You know me and my director though - it's not a problem for us!:p I talk to her a couple times a week usually - always have. But that's because we're good friends now too.

that is kind of the approach I want to take as well.

I ask when they first sign, but things change.
Also, I really want to set some expectations that I WILL be contacting them as part as my job.
 
I would love to have more contact with my director. She does a combined monthly cluster meeting with her sister director(s), and that is usually the only time I hear from her. However, lately, she has been sending out e-mails requesting our show dates (she has gone into relinquishment once or twice in the last few months). At first she wanted the dates, she said she would call us before our show to encourage us, etc., but that never happened.

Anyhow, besides the monthly meeting, it would be nice if I got at least one phone call during the month, and some e-mails in between (or a newsletter) .
 
It depends on so many things. There are certain times I need more hand-holding and certain times I don't need any contact. It's really an individual thing and you have to ask your team.
 
My director is awesome, the 1st 90 days she called me every Monday at 2:30 and we would talk for 30 minutes. Since I see her monthly at our cluster meetings, I e-mail or call her if I have a question. She does send me nice cards to motivate me and our cluster as well. iF we need her she is always there for us.
 
In the beginnning, I needed and appreciated both proactive (she initiated) and reactive (I initiated) coaching. Like Debbie said, it's a delicate balance and really depends on the person, stage they are in, time of the month....LOL

One guiding principle I will apply to my team is to coach for their needs, not my own goals. My director has not always adhered to that principle and it really demotivated me.
 
  • Thread starter
  • #8
susanr613 said:
In the beginnning, I needed and appreciated both proactive (she initiated) and reactive (I initiated) coaching. Like Debbie said, it's a delicate balance and really depends on the person, stage they are in, time of the month....LOL

One guiding principle I will apply to my team is to coach for their needs, not my own goals. My director has not always adhered to that principle and it really demotivated me.

You're right, it is a delicate balance. And that's what I'm still trying to figure out. I find that I am very good at sending the postcard or email recognizing an accomplishment, but not all seem to like it: almost like big brother watching over. Obviously it is a personal preference and that's why I'll be asking them all.

Do any of you ever just get tired of being recognized? What I mean, is if you are the only one (or 1 of 2) who achieves the recognition at your monthly meeting do you feel like "big surprise" or "so what". I feel like recognition serves to 2 purposes:
1. congratulate the achiever
2. Motivate others.

However if nobody else is really "working it", does it mean as much to get the reward? Just thinking out loud.
 
amy07 said:
You're right, it is a delicate balance. And that's what I'm still trying to figure out. I find that I am very good at sending the postcard or email recognizing an accomplishment, but not all seem to like it: almost like big brother watching over. Obviously it is a personal preference and that's why I'll be asking them all.

Do any of you ever just get tired of being recognized? What I mean, is if you are the only one (or 1 of 2) who achieves the recognition at your monthly meeting do you feel like "big surprise" or "so what". I feel like recognition serves to 2 purposes:
1. congratulate the achiever
2. Motivate others.

However if nobody else is really "working it", does it mean as much to get the reward? Just thinking out loud.

Amy until I promoted I felt like I was always getting recognized and overshadowing everyone else's achievements. I am a career PC person and many on my director's team are part timers or hobbyists. They deserve recognition, too!

Now that I am a director.... well, that's another story.
 
amy07 said:
How often do you like/expect to hear from your Director?
Do you prefer email, postcards, phone calls?
Or do you just want your Director to leave you alone to do your own thing?

I'm going to be asking my team this, but I thought I would check with the cheffers to get your opinions/thoughts.


I NEVER hear from my director, the last time she called was about a week after I started with PC three years ago:eek:

I wonder if she will think of me when she receives her next commission statement!!
 
Me and my director talk 3 or 4 times a week and we email alot durning the week and since I live an hour away I don't make the monthly meetings so we keep in touch more probably cause of that reason.
 
  • Thread starter
  • #12
DebbieJ said:
Amy until I promoted I felt like I was always getting recognized and overshadowing everyone else's achievements. I am a career PC person and many on my director's team are part timers or hobbyists. They deserve recognition, too!

Now that I am a director.... well, that's another story.

ok, but do you think that the recognition helped to motivate you and in turn helped build your business? And if so, what was the most beneficial?
 
I have two sides to this story. The director I signed up under didn't do weekly calls unless you were in your first 90 days and even then it was a conference call with all new recruits in her downline. She sent us postcards once in a while and of course we saw her at monthly cluster meetings. We emailed back and forth more than anything (I'm the type of person who will email when something exciting happens).Now, my original director is no longer in the business and I moved up to my upline director. I LOVE HER! Okay, not in that way. We do weekly phone calls every Friday, I even call her sometimes when it's not Friday to toss things off her. She also sends out weekly newsletters and a monthly paper newsletter which she marks by hand all your achievements that are on there. Now, I don't get to see her that often as I go to hospitality in my area (she's an hour away) but I feel a lot closer to her than my old director.I think it's a person-by-person basis. I like the Consultant Goal Worksheet. I helps to answer some of these questions and know what each consultant in your team needs and wants and what type of consultant they are.
 
I am new and have always been a very independent worker. I have a full time job and cannot devote incredible amounts of time to PC. I love it, but did not join to become a super seller. My director wants to talk all the time and quite frankly, I find it annoying and demotivating. Although this is new to me, I am not an idiot and find the online training to be my best source of information. I would like to be able to tell her this without hurting her feelings, but really, I do much better if left alone. Believe me I will figure it out.
 
susanr613 said:
In the beginnning, I needed and appreciated both proactive (she initiated) and reactive (I initiated) coaching. Like Debbie said, it's a delicate balance and really depends on the person, stage they are in, time of the month....LOL.
LOL!

susanr613 said:
One guiding principle I will apply to my team is to coach for their needs, not my own goals. My director has not always adhered to that principle and it really demotivated me.

I LOVE the way you said this. I think ANYTIME you put someone else's needs before your own you reap the benefits 10 fold. I am writing your words in my "When I promote to Director in 2009, I will remember..." book.

Thank you, Susan.

DebbieJ said:
Amy until I promoted I felt like I was always getting recognized and overshadowing everyone else's achievements. I am a career PC person and many on my director's team are part timers or hobbyists. They deserve recognition, too!.

Also, great to add to my book. Thank you, Debbie.

Ok - I'll actually finish the post before posting again
 

Frequently Asked Questions

What qualities do Cheffers look for in their Directors?

Cheffers typically seek Directors who are supportive, approachable, and knowledgeable about the products and the business. They appreciate leaders who can inspire and motivate their teams while providing guidance and resources to help them succeed.

How important is communication between Cheffers and their Directors?

Communication is crucial in direct sales. Cheffers want Directors who maintain open lines of communication, offering regular updates, feedback, and encouragement. This helps build trust and ensures that team members feel valued and informed.

What kind of training and support do Cheffers expect from their Directors?

Cheffers expect their Directors to provide comprehensive training and ongoing support. This includes product knowledge, sales techniques, and business strategies. They also appreciate mentorship and resources that can help them grow their skills and confidence.

How can Directors help Cheffers achieve their sales goals?

Directors can assist Cheffers in reaching their sales goals by setting clear expectations, providing personalized coaching, and recognizing achievements. They should also offer tools and resources, such as marketing materials and sales strategies, to empower their team members.

What role does recognition play in the relationship between Cheffers and Directors?

Recognition is a vital aspect of the relationship between Cheffers and Directors. Cheffers want their efforts and achievements acknowledged, whether through verbal praise, awards, or incentives. This recognition fosters motivation and loyalty within the team.

Similar Pampered Chef Threads

  • PamperedK
  • Recruiting and Team Leaders
Replies
4
Views
2K
tpchefpattie
  • otisbg
  • Recruiting and Team Leaders
Replies
5
Views
2K
otisbg
  • baychef
  • Recruiting and Team Leaders
Replies
4
Views
2K
tpchefpattie
  • ChefBeckyD
  • Recruiting and Team Leaders
Replies
14
Views
2K
DebbieSAChef
  • amy07
  • Recruiting and Team Leaders
Replies
29
Views
4K
baychef
  • AJPratt
  • Recruiting and Team Leaders
2
Replies
41
Views
6K
OhmyDLM
Replies
34
Views
4K
Kitchen2u
  • smspamperedchef
  • Recruiting and Team Leaders
Replies
15
Views
2K
jane
  • Kitchen2u
  • Recruiting and Team Leaders
Replies
25
Views
4K
mrssyvo
  • Admin Greg
  • Recruiting and Team Leaders
Replies
4
Views
4K
Admin Greg
Back
Top