Venting Frustration: Dealing with Unkindness in Business

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Discussion Overview

This thread centers around a participant's frustration with a rude interaction involving a potential host's husband, who conveyed that she was not interested in hosting a show. The conversation explores various personal experiences related to similar situations in the business of hosting parties.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over a rude interaction with a potential host's husband, feeling misunderstood and misrepresented.
  • Another participant shares that the husband may be controlling and suggests that the situation is not Amanda's fault, emphasizing the importance of understanding the dynamics at play.
  • Several users mention that personal circumstances, such as financial issues or health problems, could be influencing the host's decisions and her husband's behavior.
  • One participant recounts a similar experience where a host's husband was dismissive, but the host later apologized and confirmed her commitment to the show.
  • Another participant notes that the potential host may not even be aware of the conversation that took place, suggesting that there could be more to the story.
  • One participant highlights the potential for misunderstandings in relationships, especially when it comes to hosting parties and the dynamics involved.

Areas of Agreement / Disagreement

Views differ among participants regarding the motivations and circumstances surrounding the potential host and her husband. There is no clear consensus on the reasons behind the husband's behavior or the host's interest in hosting.

Contextual Notes

Participants share personal anecdotes and experiences related to hosting parties, emphasizing the complexities of interpersonal relationships in business settings. The discussion reflects a range of emotional responses to similar situations.

Who May Find This Useful

Consultants who have faced challenges with potential hosts or experienced similar frustrations in their business interactions may find this discussion relatable and insightful.

J
jesusluvsu2005
Messages
386
Hey everyone! I am just going to have to vent right now because I am upset. I just got off the phone with a supposed to be october host's husband. He gave me that she's not available when I called. Which is the typical don't want to talk to you. Anyway, he asked about taking a message and I said I was just seeing which date she wanted for her show. She had booked at another hosts party. And he was very rude to me and acted like I had talked her into a show and she's just not interested. She seemed to be a very sweet lady when I met her. And all I did was ask her if she wanted to book a show. I didn't talk her into. Good grief! I work very hard at being very low pressure. I don't want someone to have a show if they don't want one because it'll end up being a waste of both our times. So why would i have pressured her? Plus I never want to come across as pushy. So either she lied to him or he's lying to me but either way it make me so aggravated. If she decided not to do the show just tell me yourself. You know? I mean even if it's in an email. Don't sit there and make up lies about me and have your husband be so very rude. She's bought from me twice and both times spent almost $100. I just don't get it. I went ahead and emailed the host she booked from to see if she might have not been able to do it this month. This is what I emailed to her
"Hi! How are you doing? I hope good! :) I tried to call Sarah but her husband said she hadn't been feeling well. I hope that she's doing okay. He did say she wasn't wanting to do the show in October. Since I didn't get to talk to her did you want to check with her and make sure she didn't want a different month? I know if she's not feeling well she might not want to do it right now. So I just wanted to let her know there were other months available. In fact, stoneware is going on special in Novemeber so that's a great time to do a show. He also sounded like he had the impression that I had talked her into a show and I am always trying to be very low pressure so it kind of bothers me if I came off that way to her. I keep thinking I just asked her if she wanted to book a show and she said she did. But that's been a bit ago so maybe I am mistaken. Anyway, if you could let her know I didn't think I pressured her but I am sorry if I came off that way. I try very hard not to. I would appreciate it. Thanks so much!"

It still just burns me up the way he acted to me. It took a lot just to not let him have it on the phone.
Thanks for letting me vent.
God bless,
Amanda
 
Amanda don't let it bother you! You have no idea whats going on between the two of them. He may be the extreme controllling type and maybe she was planning on doing the show while he was at work or away. Because you didn't talk to her directly you truly don't know what is going on in that home and whatever it is its not your fault and you did nothing wrong. I'm glad you can vent its always good to get things off your chest but in this case you really don't know all the facts!

Bless and release or pray for her, she just might need it!
 
TammyStar said:
Amanda don't let it bother you! You have no idea whats going on between the two of them. He may be the extreme controllling type and maybe she was planning on doing the show while he was at work or away. Because you didn't talk to her directly you truly don't know what is going on in that home and whatever it is its not your fault and you did nothing wrong. I'm glad you can vent its always good to get things off your chest but in this case you really don't know all the facts!

Bless and release or pray for her, she just might need it!
Click to expand...

I agree. She probably really wants to host a show. You never know someone's story.
 
  • Thread starter
  • #4
Thanks guys. And to be honest, he seemed a bit that way on the phone (controlling, I mean). I know that very well may be the case. That's why I sent the email to her good friend (the prior host that she booked from). Normally I wouldn't have done that but this was a different case. This girl has my email address so if she'd really have wanted to cancel herself I would have thought she'd just email me and let me know. I understand someone might not want to tell you on the phone. I just would have preferred to hear directly from her. But apparently he has no plans of letting me talk to her. I think prayers are more of what's needed for her. Thanks guys!
God bless,
Amanda
 
Don't worry, it could just be the husband, I had someone cancel because her husband thought it was wrong for her to get free products by asking her friends to spend money at her party. Then she held a catalog show. To me that didn't make sense, with a catalog show they have to spend money but dont get the fun night out or the free food. Anyway maybe she didn't tell him? But the funny thing is this was a group that made Pampered Chef their moms night out and took turns going to each others shows so each one got the host benefits. And to top it off she spent quite a bit at the show she came to, so its ok to spend your money to help your friend but not have them do the same. I never could quite figure it out and I felt a little sorry for her.
 
cincychef said:
her husband thought it was wrong for her to get free products by asking her friends to spend money at her party.

she spent quite a bit at the show she came to, so its ok to spend your money to help your friend but not have them do the same. I never could quite figure it out .
Click to expand...

I have had this happen too and just do not get it...
 
Maybe they are in a financial crunch and he figures she is going to spend money instead of get free stuff! Hope you reach her or your previous host does!
 
I hope everything works out for both of you. I pray your potential hosts home life is good.
 
I had a similar thing many years ago where any time I would call this host in the evening, her DH (definitely not short for DEAR husband) would answer the phone and basically tell me off - saying she doesn't want to do this, stop calling, she only booked b/c she felt sorry for me, etc...then the next day she would call me from work and apologize profusely for his behavior and assure me we were still on. She was very specific about what time I needed to arrive and be finished by and ultimately had a $1000 show in under 2 hours. Her friends all seemed to "know the rules" - be in & out in under 2 hours and not leave a trace of having been there. It was all so so sad. She confided a bit in me saying he was horrible and she was working on getting ready to leave him - thus the PC show to earn some free stuff to help her get started in her new place. Totally bizarre situation and I felt so very sorry for her.
 
  • Thread starter
  • #10
Well, I got to talk to her friend, the past host. She said this lady is pregnant with her first baby (which I knew when we booked) but she is very sick with it. Throwing up 20-30 times a day. I've been there done that and I know I couldn't have did a show either. However, since her husband wasn't very forthcoming with that info and was rude to me and lied to me, I still wonder about her home life. I do hope she feels better soon because I was the same way with my first. It was horrible and lasted the whole pregnancy. They finally had to put me on meds for it. So I can relate. However, the husband didn't need to be the way he was about it. All he had to tell me was the truth.
 
Oh my! Poor thing...I'm sure her husband berating her PC lady really makes her feel a lot better after throwing up 30 times!! :(
 
I'm so sorry all this happened ...

It could be that she has absolutely no idea that you called or what her husband said.

It could also be that it was a very long night for both of them ... he could have been holding her hair while she puked ... and could have been on the receiving end of a stress-filled angry rant ... and your call could have come at a very bad time.

We have no idea what is going on with people when we dial!
 

Frequently Asked Questions

What should I do if I encounter unkindness from a customer in direct sales?

It's important to remain calm and professional. Acknowledge their feelings and try to understand their perspective. Respond with empathy and offer solutions to address their concerns. If the situation escalates, it may be best to take a step back and revisit the conversation later.

How can I handle negative feedback about my Pampered Chef business?

Negative feedback can be tough, but it's also an opportunity for growth. Listen carefully to the criticism, thank them for their input, and assess whether there's any truth to it. Use it to improve your services or products. Always respond politely, and if necessary, offer to discuss the matter privately.

What strategies can I use to build resilience against unkindness in business?

Building resilience involves developing a strong support network, practicing self-care, and maintaining a positive mindset. Surround yourself with supportive colleagues and friends, engage in activities that boost your mood, and remind yourself of your successes and the positive impact you have on others.

How can I create a positive environment in my direct sales team?

Foster open communication, encourage collaboration, and celebrate achievements, no matter how small. Set clear expectations for kindness and respect, and lead by example. Regular team-building activities can also help strengthen relationships and create a supportive atmosphere.

What should I do if unkindness is coming from a fellow team member?

Address the issue directly but tactfully. Speak to the individual privately to express your feelings and concerns. Use "I" statements to avoid sounding accusatory. If the behavior continues, consider involving a team leader or manager to mediate the situation and find a resolution.

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