Use Yahoo Group to Stay in Touch With Customers

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Discussion Overview

The thread discusses the use of Yahoo Groups as a method for Pampered Chef consultants to stay in touch with their customers. Participants share their experiences, opinions, and concerns regarding the effectiveness and rules surrounding this communication method.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant is currently testing Yahoo Groups with a small number of members and is curious about the pros and cons.
  • Another participant shares their experience of enjoying a newsletter format used by a former recruiter, although they do not have further information.
  • One participant expresses difficulty in creating a newsletter with pictures using Yahoo Groups.
  • Another participant mentions that using Yahoo Groups for customer communication is against the rules, referencing web guidelines.
  • One participant expresses frustration about the limitations of keeping up with customers through a private email group.
  • Another participant suggests using a distribution list in a regular email program instead of Yahoo Groups.
  • One participant questions the difference between a private Yahoo group and a distribution list through an email server.
  • Another participant clarifies the technical aspects of Yahoo Groups and their limitations compared to email distribution lists.
  • One participant notes that using Yahoo Groups may violate policies regarding links to personal websites due to the storage of files and emails on the web.

Areas of Agreement / Disagreement

Views differ regarding the appropriateness and effectiveness of using Yahoo Groups for customer communication, with some participants expressing interest and others highlighting potential rule violations and limitations.

Contextual Notes

The discussion reflects personal experiences and opinions regarding the use of Yahoo Groups, with participants sharing varying levels of familiarity and comfort with the platform.

Who May Find This Useful

Consultants exploring alternative methods for customer communication may find the shared experiences and concerns relevant.

mheat923
mheat923
Messages
144
Does anyone do this?

WHat are the pros?

What are the cons?

I am test driving it now have about 5 people who joined which is all I asked for now dont want everyone joining and me not staying with this method....
 
I do not use is myself but when my recruiter was active she did. I liked the format of her newsletter she would send out to the groud. Other than letting you know I liked it, I have no other informaiton though, sorry.
 
I couldn't seem to figure out how to doa newsletter with pictures using this method Perhsp somemone else has a clue
 
Officially, this is against the rules. The Web guidelines state that we are not allowed to create a listserv or group to use to communicate with customers.I don't think you can do a newsletter with pics through a Yahoo group, anyway. Or if so, it has to be set up a certain way.
 
  • Thread starter
  • #5
geeze, we can't even keep up with or customers with a private email group...oh well...so much for the thought......guess I better go close the group now!
 
You can use a distribution list in your regular email program. Just not a Yahoo/MSN group.
 
Ann - what is the difference if it is a private group on yahoo versus a list through our email server?
 
Well, the confusing part is if you use Yahoo as your email service. Then the terminology can get a little muddy.A Yahoo group is, technically speaking, a Listserv. You send a note to it's address, and it distributes it to all the members. If you belong to Kathy's PC Loop or Let's Make a Deal (or many other such groups for consultants), those are Yahoo groups. You can create one in which you are the only person who can post messages for distribution, known as a newsletter group. The software for a Yahoo group tracks bad email addresses and will take people off the list if their mail bounces too many times.A distribution list in your email client is something that you need to maintain. Many internet providers have limits set on the number of people you can send to at one time (frequently 10). I think the reason we can't use a Yahoo group is because, as impersonal as an email newsletter can be, it's even worse when it comes through a group.
 
The other issue with a yahoo group is that the files and emails you send are kept on the web and therefore including links to your PWS in any correspondence on a yahoo group would violate the "no links" policy.
 

Frequently Asked Questions

What is a Yahoo Group and how can it benefit my Pampered Chef business?

A Yahoo Group is an online platform that allows you to create a community where you can communicate with your customers. It benefits your Pampered Chef business by providing a space for sharing recipes, product updates, and promotions, fostering a sense of community and engagement among your customers.

How do I set up a Yahoo Group for my Pampered Chef customers?

To set up a Yahoo Group, you need to create a Yahoo account if you don't have one. Once logged in, go to the Yahoo Groups homepage and click on "Create a Group." Follow the prompts to name your group, set privacy settings, and invite your customers to join.

What types of content should I share in my Yahoo Group?

You can share a variety of content in your Yahoo Group, including new product announcements, cooking tips, recipes, promotional offers, and event invitations. Engaging content like polls or questions can also encourage interaction among group members.

How can I encourage my customers to join my Yahoo Group?

To encourage customers to join your Yahoo Group, promote it during your Pampered Chef parties, include the link in your email newsletters, and share it on social media. Highlight the benefits of joining, such as exclusive recipes, special offers, and a community of fellow cooking enthusiasts.

Can I use Yahoo Groups to host virtual events or cooking demonstrations?

Yes, you can use Yahoo Groups to host virtual events or cooking demonstrations. You can schedule events, share links to video calls, and provide reminders and follow-up content. This creates an interactive experience for your customers and helps build a stronger connection with them.

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