heat123
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Click For Summary
Discussion Overview
The thread discusses the pricing and availability of a specific Pampered Chef carving set that has been discontinued. Participants share their experiences related to selling the product and interactions with customers regarding its warranty and replacement options.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant inquires about the original price of the carving set before it was discontinued, expressing a desire to sell an unopened box at a discount.
- Another participant believes the original price was $45.
- Several participants note the significant price difference between the old carving set and the new one, with one mentioning the new set costs $119.
- One participant shares a detailed experience about a customer who had a defective carving set and her reluctance to host a party or purchase more products due to her negative experience.
- Another participant mentions that the carving set was recently available on the outlet paired with a stoneware serving dish for $17.00.
- One participant states that Pampered Chef is currently out of the carving sets and describes how a customer was offered a replacement option involving new products instead of a direct replacement.
Areas of Agreement / Disagreement
Views differ regarding customer experiences with the carving set and its warranty, with no clear consensus on the best approach to handling such situations.
Contextual Notes
Participants share personal experiences related to the pricing and customer service aspects of the carving set, reflecting a range of sentiments about product satisfaction and sales strategies.
Who May Find This Useful
Consultants interested in understanding customer interactions and pricing strategies related to discontinued products may find this discussion relevant.
Jules711
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heat123
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Becca_in_MD
Gold Member
- 1,464
It was $45.50.
I spent half an hour on the phone the other night with someone I met at a booth over the weekend. She bought hers a few years ago. Didn't use it for a while, couldn't get it sharp, wanted a refund. She called HO and they said they would replace it, but she doesn't want any carving set from PC now that she's had a defective one. Then she called me. She has never hosted, wouldn't host (not even a cat. show b/c she feels the person at work who does them every few months needs the free products more than she does and she doesn't want to take away from her), but had some other products she wanted. I offered her a 15% discount on the items she wanted but she didn't want to spend any money and decided to wait until her co-worker does another catalog show or she may never buy PC again b/c of this bad experience. I didn't ask her if she bought something at Target and tried to take it back 3 years later if she thought they would give her her money back or free products in its place. I think I went above and beyond for someone who was never my customer and would never be my host or repeat customer.
So, yes, I'm very familiar with how much that carving set cost.
I spent half an hour on the phone the other night with someone I met at a booth over the weekend. She bought hers a few years ago. Didn't use it for a while, couldn't get it sharp, wanted a refund. She called HO and they said they would replace it, but she doesn't want any carving set from PC now that she's had a defective one. Then she called me. She has never hosted, wouldn't host (not even a cat. show b/c she feels the person at work who does them every few months needs the free products more than she does and she doesn't want to take away from her), but had some other products she wanted. I offered her a 15% discount on the items she wanted but she didn't want to spend any money and decided to wait until her co-worker does another catalog show or she may never buy PC again b/c of this bad experience. I didn't ask her if she bought something at Target and tried to take it back 3 years later if she thought they would give her her money back or free products in its place. I think I went above and beyond for someone who was never my customer and would never be my host or repeat customer.
So, yes, I'm very familiar with how much that carving set cost.
heat123
Silver Member
- 6,922
Belle4562
- 97
heat123
Silver Member
- 6,922
Becca_in_MD
Gold Member
- 1,464
PC is completely out of them. My disgruntled person called PC back and then reported back to me. It's interesting to know that b/c the old carving set has a lifetime warranty that they offered to replace it with the new carving set but she would have to pay the difference in price. Instead they're giving her the value of the old set in new products that she wants.
Frequently Asked Questions
What does "Unopened Box: 50% OFF Boutique Sale!" mean?
The "Unopened Box: 50% OFF Boutique Sale!" refers to a special promotion where customers can purchase new, unopened items from the Pampered Chef boutique at a 50% discount. These items are typically overstock or discontinued products that are still in their original packaging.
How can I participate in the sale?
You can participate in the sale by visiting the Pampered Chef website or contacting your local consultant. The sale may be available for a limited time, so it's best to act quickly to secure the items you want at the discounted price.
Are there any restrictions on the items included in the sale?
Is shipping included in the sale price?
Can I return items purchased during the sale?
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