heat123
Silver Member
- 6,977
HI- this is my first return adjustment for a piece of damaged stoneware that arrived to the host today. When doing a return-exchange can the product be shipped to the guest instead of the host?
2.When I input the adjustment online will they get a return label to stick on the returned item or will I just get a reference # to give the host or guest?
3.And on a different return subject re: a broken piece of stoneware. A new customer purchased a piece of stoneware 1.5 years ago and has since moved (losing her receipt) and she had a different consultant at the time, can she get a new piece without her reciept since it's under 3 year warrenty?
thanks for any help!!!
2.When I input the adjustment online will they get a return label to stick on the returned item or will I just get a reference # to give the host or guest?
3.And on a different return subject re: a broken piece of stoneware. A new customer purchased a piece of stoneware 1.5 years ago and has since moved (losing her receipt) and she had a different consultant at the time, can she get a new piece without her reciept since it's under 3 year warrenty?
thanks for any help!!!