Replacement Part for Spoon Rest?

Click For Summary

Discussion Overview

The thread centers around the availability of replacement parts for the glass dish of the spoon rest, with participants sharing their experiences and opinions regarding its replaceability and sales potential.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant inquires about the replaceability of the glass dish from the spoon rest, noting it is not listed on the replacement order form.
  • Another participant confirms that the glass dish is not available for replacement, suggesting it should be since it is the only breakable part.
  • Several users express agreement that the glass dish is indeed the main breakable component of the spoon rest.
  • One participant shares their experience of a guest needing the part and expresses confusion over its unavailability.
  • Another participant mentions that the back of the spoon rest is available for replacement due to a design improvement made in a previous catalog.
  • Some participants discuss their sales experiences, with one noting they rarely sell the spoon rest while another mentions it as a popular item due to its low price and utility.
  • Several users share tips on selling the spoon rest, particularly for buffet settings, and express enthusiasm for these ideas.
  • One participant expresses disappointment over not being able to purchase a replacement part when needed for a guest.

Areas of Agreement / Disagreement

Views differ regarding the availability of replacement parts, with some participants agreeing on the need for a replacement option for the glass dish while others share varying opinions on the sales potential of the spoon rest itself.

Contextual Notes

Participants share personal experiences related to the spoon rest, including sales strategies and customer interactions, without implying any official guidance from Pampered Chef.

Who May Find This Useful

Consultants interested in understanding customer needs and sales strategies related to the spoon rest may find the shared experiences and tips beneficial.

KellyTheChef
KellyTheChef
Gold Member
Messages
7,533
If someone breaks the glass dish from the spoon rest, is that replaceable?

I looked on the repl. order form, but didn't see it there.

Thanks!
 
Nope- it's not available. Should be, though, since it's the only real breakable part on that thing.
 
LMAO!!! That is soooooooooo true.....:rolleyes:
 
i rarely sell those i don't know if that is one item that should dtay in the catalog for s/s lol just my thoughts lol
 
KellyTheChef said:
If someone breaks the glass dish from the spoon rest, is that replaceable?

I looked on the repl. order form, but didn't see it there.

Thanks!
Click to expand...

If you call solutions center they should replace it if its under warranty.
 
chefann said:
Nope- it's not available. Should be, though, since it's the only real breakable part on that thing.
Click to expand...


I had a guest need that part, and say the EXACT same thing... I didn't see the logic either. :rolleyes:
 
The back of it is available because when it first came out, the little horizontal bar wasn't on the spoon rest and small spoons would fall through. It was improved for the next catalog, and the back was made available so customers could replace it without ordering a whole new spoon rest.
 
chefdoughty said:
i rarely sell those i don't know if that is one item that should dtay in the catalog for s/s lol just my thoughts lol
Click to expand...

This is one that I sell a lot of, probably because I love mine and rave about it. It's a great add-on, since it's only $10.

When I was a customer, I had never noticed it until a woman at a show I attended bought six of them as gifts. At $10, I knew I had to have one, too!
 
Here's a tip for the spoon rest: sell them in multiples to people who entertain with buffets. You can put one spoon rest in front of each dish, and they will keep the tablecloth clean, while taking up less room than a plate and having the spoon lying down.
 
I use it for my easy clean kitchen brush too!
 
chefann said:
Here's a tip for the spoon rest: sell them in multiples to people who entertain with buffets. You can put one spoon rest in front of each dish, and they will keep the tablecloth clean, while taking up less room than a plate and having the spoon lying down.
Click to expand...


OH MY WORD!!!!!!!! That is SO SMART!!!!!!! Duh... it's ANN! Should've known! I LOVE this! What a great tip heading in to the holidays! I like the way you think!
 
I can't take credit for that tip. Someone around here posted it a few months back.
 
Hmmm... must have been WAY down under my rock when that one came through! :)
 
It dissapointed me not to be able to purchase the replacement part for this. I needed one a few months back for a guests and couldn't pull through.
 

Frequently Asked Questions

How can I order a replacement part for my Pampered Chef Spoon Rest?

You can order a replacement part for your Pampered Chef Spoon Rest by visiting the official Pampered Chef website and navigating to the "Replacement Parts" section. You may also contact your Pampered Chef consultant for assistance in placing your order.

Is there a warranty on the Spoon Rest that covers replacement parts?

Yes, Pampered Chef products typically come with a limited warranty that may cover defects in materials or workmanship. If your Spoon Rest is damaged due to a manufacturing defect, you may be eligible for a replacement part under the warranty. Be sure to check the warranty details on your product or consult with your Pampered Chef consultant.

What should I do if I can't find the replacement part I need?

If you cannot find the specific replacement part for your Spoon Rest on the Pampered Chef website, you can reach out to their customer service for assistance. They can help you locate the part or provide alternatives if it is no longer available.

Are replacement parts for the Spoon Rest available in different colors?

Replacement parts for the Pampered Chef Spoon Rest are typically available in the original colors offered at the time of purchase. However, availability may vary, so it's best to check the Pampered Chef website or contact customer service for the most current options.

How long does it take to receive a replacement part for my Spoon Rest?

The delivery time for a replacement part can vary based on your location and the shipping method selected. Generally, you can expect to receive your replacement part within 5 to 10 business days after your order is processed. For more specific information, check the shipping details during the checkout process.

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