Question About Processing a Show

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Discussion Overview

This thread discusses the process of handling payments for a catalog show where customers have paid the host in cash. Participants share their experiences and methods for processing these orders using the P3 system, particularly in relation to how to record payments and charge the host's debit card.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses uncertainty about how to process cash payments made to the host and whether to record them as "Cash" in the P3 system.
  • Another participant shares their experience of not recording cash payments from guests, stating that it helps in accurately determining the total owed by the host.
  • One participant asks if it is acceptable for guests who paid cash to have receipts showing no payment.
  • Another participant suggests that adjustments can be made to payments before printing receipts.
  • A different participant confirms that processing orders from customers who paid the host in cash is common practice and provides reassurance about using the host's debit card for the total amount.

Areas of Agreement / Disagreement

Views differ on how to handle cash payments and their impact on the order processing in P3. There is no clear consensus on the best approach, as participants share varying methods and experiences.

Contextual Notes

The discussion centers around the specific scenario of an out-of-town host preferring to use a debit card instead of sending cash or checks, highlighting the flexibility needed in processing payments in such cases.

Who May Find This Useful

This thread may be useful for Pampered Chef consultants who encounter similar situations with cash payments from customers and are looking for insights on processing orders through the P3 system.

R
rajenkiPC
Messages
37
I hope this is the right forum to post this question.

I have a catalog show I'm about to close where a few of the customers gave the host cash, which she has deposited and wants to process those orders plus her own on her own debit card. Is there anything I need to do in P3 for this? For example...should I put the payments for the people that paid her cash as "Cash" and also put the total to be charged to the hosts debit as the higher amount? Will that result in something bad?

Did any of this make sense? LOL

Edited to mention this is an out of town host. She didn't want to send me cash in the mail and would prefer to use debit card over sending a check. Thanks!
 
If someone pays the host, I do not put anything in their order (technically they never paid me). Then after I get the host's order, PP/P3 should tell you the total owed for the show. That is what I charge to the host's CC. I do this on all shows, I do not get checks or cash from hosts after the show, I close them all over the phone. By putting that they paid in cash, it won't show how much the host owes as a total and your show won't balance out to $0 if you over charge the host and put cash in for the guests.
 
  • Thread starter
  • #3
Ok...so the guests who paid cash...their receipts will show no payment. Is that ok then?
 
You could adjust their payments before you print the receipts.
 


Hi there!Yes, this is the perfect place to ask your question. It's always best to clarify any doubts or concerns you have with your fellow consultants.To answer your question, yes, you can definitely process the orders from customers who paid the host in cash through the P3 system. You can simply enter the payments as "Cash" and then add the total to be charged to the host's debit card as the higher amount. This will not result in any issues and is a common practice for out of town hosts.I completely understand the host's preference for using her debit card instead of sending a check. In this case, it's important to make sure that you have all the necessary information from the host, such as her card number, expiration date, and security code. This will ensure a smooth transaction and timely delivery of the orders.I hope this answers your question and please don't hesitate to reach out if you have any further concerns. Happy cooking!Best,
 

Frequently Asked Questions

What is the process for submitting a Pampered Chef show?

To submit a Pampered Chef show, you need to gather all the orders from your guests and enter them into your Consultant Workstation. Once all orders are entered, you can review the order summary, confirm the details, and then submit the show. Make sure to do this within the designated timeframe to ensure all orders are processed correctly.

How long does it take for a show to be processed after submission?

After you submit a show, it typically takes 3-5 business days for the order to be processed and shipped. You will receive a confirmation email once the show has been processed, and you can track the order status through your Consultant Workstation.

Can I make changes to a show after it has been submitted?

Once a show has been submitted, you cannot make changes to the orders. However, if you notice an error immediately after submission, you can contact Pampered Chef's customer service for assistance. They may be able to help you make necessary adjustments before the show is processed.

What should I do if a guest wants to add an order after the show has been submitted?

If a guest wants to add an order after the show has been submitted, you can suggest they place a separate order directly through your personal website. Alternatively, you can discuss the possibility of hosting another show to combine their order with future guests.

How can I track the status of my submitted show?

You can track the status of your submitted show by logging into your Consultant Workstation. Navigate to the 'Shows' section, where you will find details about your submitted shows, including their processing status and shipping information.

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