Problem Finalizing Orders on Pws.

[hoosierchef]

Ok, so when I'm at work and someone gives me an order....I go to the PWS and enter the order under the correct hostess show. Well, I went to enter an order this morning and everything was fine until I went to Finalize the order. It took me to a screen that says, Customer Information.....ONLY THERE'S NOTHING THERE!!!! No boxes to enter her information in!

I did one Wednesday and it was working fine. I was wondering if anyone else ever does this and if they've had any problems???

 

[hoosierchef]

Bumping up

 

[sailortena]

Are you talking about Pampered Parner, or your Personal Web Site?I am comfused ... are you using your Web site to enter a customer's order for a party? Why do that when you will have to enter it into Pampered Partner anyway when you submit the show?

 

[hoosierchef]

Are you talking about Pampered Parner, or your Personal Web Site?

I am comfused ... are you using your Web site to enter a customer's order for a party? Why do that when you will have to enter it into Pampered Partner anyway when you submit the show?

I am talking about the Personal Website. I do that so I don't lose the order between work and home. (Don't ask.......I'm horrible with losing things!) This way it's in writing.

I did it once just so I could see how the Personal Website worked....to see if I got an email or what. Then I figured this was a good idea for me...since I do tend to lose things.......

 

[AnaCash]

Hi there! I'm sorry to hear that you're having trouble entering an order on your PWS. It sounds like there may be a technical issue with the website. Have you tried clearing your browser's cache and cookies and then trying again? If that doesn't work, I would suggest reaching out to our technical support team for further assistance. They can be reached at 1-800-342-2433. I hope this helps and that you're able to get the order entered successfully! Let me know if you have any other questions or concerns. Happy selling!