Please Help -- Deaf Consultants????

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Discussion Overview

This thread explores the experiences and insights of participants regarding working with deaf consultants in the Pampered Chef community. Participants share personal anecdotes, challenges, and suggestions for effective communication and support.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions a father/daughter team who are both deaf and expresses a desire for tips on how to support them.
  • Another participant suggests contacting home office for information and notes that there are deaf individuals in the business who have successfully participated in conferences.
  • One participant shares their experience of having a deaf team member and offers to connect the original poster with a consultant who has provided assistance.
  • Several users mention the importance of in-person communication and suggest that personal meetings can alleviate potential challenges.
  • One participant highlights the advancements in communication technology, such as video relay services, that facilitate conversations between deaf individuals and hearing people.
  • Another participant emphasizes the need to ask deaf individuals what communication methods work best for them, rather than assuming difficulties.
  • One participant reflects on the unique perspectives that individuals from diverse backgrounds, including those with disabilities, can bring to the business.

Areas of Agreement / Disagreement

Views differ on the specific challenges and solutions for working with deaf consultants, and no clear consensus emerges regarding the best approaches.

Contextual Notes

Participants share personal experiences and observations, reflecting a range of interactions with deaf individuals in the context of Pampered Chef. The discussion highlights the importance of adaptability and open communication.

Who May Find This Useful

Consultants who are considering working with deaf individuals or those seeking to understand the experiences of deaf consultants within the community may find this discussion relevant.

janezapchef
Gold Member
Messages
1,096
I have a recruit lead who is actually a father/daughter team who are both deaf. They can read lips and sign. The daughter can speak. Any tips???????
They are really excited about the opportunity! I know I've seen deaf consultants cross stage at conference for TPC (they have signed while up there, at least), so, I know it can be done, but I'm clueless where to begin! Please help!
 
You might want to contact home office for some information. I've seen people signing at Leadership conference and National Conference so there are hearing impaired people in this business. I'm betting they can put you in touch with someone who will be able to give you some insight.

Good luck with your new (potential) recruits!!!!
 
I have a girl on my team who is deaf and another person who is supposed to be signing as well. PM me and I can get you in touch with a US consultant that's been helping her out.
 
I just did a show and someone there was deaf. And now I have another show coming up that will have all deaf people at it.
 
I would be honest with them and just ask if they have any questions or concerns. HO should be able to help and I would definately PM WINNIPEGK and get some guidance. Congrats on the recruit lead and for offering the opportunity to EVERYONE!
 
Only thing that I can see being an issue is the telephone ... stress in-person contact to them (and model by meeting with them personally) and they should be fine.
 
There's so much they can do via email/website now that we used to only be able to do via telephone! They probably have their phones enabled for the teleprompter service anyway, so i don't see that being a problem. The main thing is going to be tips for live kitchen shows with hearing audiences since they won't hear a question if they aren't looking! But that's easy to overcome as long as they have a strategy/plan and advise hearing guests up front on how the show will go (how to get attention to ask a question, etc).
 
  • Thread starter
  • #8
I'm bumping this up because there is a need for it again. The original person didn't end up signing, but there is a new consultant on my hospitality cluster who is deaf. My hosp. director has asked for any and all help! HO was not helpful, apparently!
 
My brother is deaf, and he actually calls me on the phone, using video relay- He calls a relay service, and signs into the camera on his computer, and the woman woirking with relay, will speak to me, and I speak back, and then she signs into the camera, and he sees it on his computer- It is incredible how far they have come. He is 45 now, and years ago, we had to use the TDD machine, now it is much easier, and no time delay, it is an instant conversation.
 
  • Thread starter
  • #10
Wow! That's amazing, Sue! I'll definitely pass that one along! Thanks!
 
  • Thread starter
  • #11
Bumping.....
 
I'm bumping this because I have a recruit lead from a fair who is deaf. She wrote "text only" on her cel phone number but gave another number, I don't know whether I should call it or just send a text offering to meet in person. Since I didn't talk to her, I don't know if she can talk and read lips. Maybe I can bring the DVD and we can put the subtitles on!
 
The deaf are used to finding other ways to communicate. I wouldn't worry about it. Ask what works best for her and assure her that others have sucessfully run their PC businesses. If she needs assistance HO will be able to help her. Don't assume she'll have problems.
 
Thanks ... I will call her this week. Another possible recruit lead was pushed up to my booth in a wheelchair. I had to be diplomatic and politely asked her if she could walk, and she said yes. (It was a HUGE street fair spanning several blocks.) When she said yes, I said, "OK, I just had to ask, because not everybody's home is accessible. But if that was an issue, we'd find ways around it so it's OK."
 
I am glad to see this thread, and that HO provides support. I used to know a really successful deaf MK consultant (and he was a man. Really focused on the skin care aspects, had many male and female clients)
One of the great things about people who come from other subcultures (whether based on physical ability, religion, culture of origin, is that they can make our products accessible to those we might never meet. For instance, a deaf person who reads lips may feel fine working with you, but can also work with those who are not comfortable with the hearing community
 
BlueMoon said:
I am glad to see this thread, and that HO provides support. I used to know a really successful deaf MK consultant (and he was a man. Really focused on the skin care aspects, had many male and female clients)
One of the great things about people who come from other subcultures (whether based on physical ability, religion, culture of origin, is that they can make our products accessible to those we might never meet. For instance, a deaf person who reads lips may feel fine working with you, but can also work with those who are not comfortable with the hearing community

Right. We make a big deal and worry about people who are different and how they'd manage but what we don't realize is that they deal with their differences on a daily basis and already know what to do. If they are talking about it they have thought about it. It's our job to answer their questions and honestly tell them how it works.

Someone can't lift? What do they do now when they have something they need to carry? Someone can't drive? How do they get where they need to be? Someone can't hear? How do they communicate now? If they want it they can make it work. Don't put your own limitations on others.
 

Frequently Asked Questions

What resources are available for deaf consultants in direct sales?

There are several resources available for deaf consultants in direct sales, including sign language interpreters for meetings, online training materials with captions, and support groups specifically for deaf consultants. Companies like Pampered Chef may also provide accommodations to ensure effective communication.

How can deaf consultants effectively communicate with customers?

Deaf consultants can use various methods to communicate with customers, such as written communication via text messages or emails, video calls with sign language interpretation, and utilizing social media platforms where visual communication is key. Providing clear and accessible information is essential.

Are there any specific challenges faced by deaf consultants in direct sales?

Yes, deaf consultants may face challenges such as limited access to verbal communication during presentations, difficulty in networking at events, and potential misunderstandings with customers. However, with the right tools and strategies, these challenges can be overcome.

What technology can help deaf consultants in their sales efforts?

Technology plays a crucial role for deaf consultants. Tools such as video relay services, captioning software, and communication apps can enhance interaction. Additionally, using visual aids and demonstrations during presentations can help convey messages more effectively.

How can Pampered Chef support deaf consultants in their business?

Pampered Chef can support deaf consultants by providing accessible training materials, offering sign language interpreter services for events, and fostering an inclusive environment that encourages collaboration and understanding among all consultants. They can also create a community where deaf consultants can share experiences and resources.

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