Outlet Shopping at Pampered Chef: Is It Worth It?

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Discussion Overview

The thread explores participants' experiences and opinions regarding the Pampered Chef outlet shopping, particularly focusing on the types of items available, shipping costs, and warranty considerations.

Discussion Character

  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant recalls hearing that Pampered Chef would not include items in the outlet that have a current version in the catalog, expressing confusion over this policy.
  • Another participant mentions that some customers avoid ordering from the outlet due to perceived high shipping costs.
  • One participant notes that outlet items are older versions and lack the "new and improved handle" found on current products.
  • Another participant highlights that outlet items do not come with a warranty, which may influence purchasing decisions based on individual preferences.
  • One participant shares their experience of informing customers about the differences between outlet and current items, leading to varied purchasing choices.
  • Another participant mentions that despite concerns, their sales have not been negatively impacted by the outlet's offerings.

Areas of Agreement / Disagreement

Views differ regarding the outlet's policies and the impact of shipping costs and warranties on purchasing decisions. No clear consensus emerges on the outlet's value.

Contextual Notes

Participants share personal experiences and perceptions related to outlet shopping, focusing on specific products and customer interactions.

Who May Find This Useful

Consultants interested in understanding customer perspectives on outlet shopping and how it may affect their sales strategies.

dollfangs
Silver Member
Messages
320
Am I imagining things? I seem to remember reading something or hearing at conference that Pampered Chef would not put items on the outlet that currently have a version in the catalog. If this is true, they have really not followed this at all. I am just waiting for the day that someone says....I will just order the pizza cutter cheaper from the outlet. Does anyone else remember reading/hearing this?
 
I don't remember. Although, they can get the nicer one at a lower shipping rate just by ordering though you.

I've had a lot of people tell me that they haven't ordered from the outlet simply b/c they are too cheap to pay the direct shipping rate.
 
Well the items in the outlet now are the old version (pizza cutter, spatula, etc), so they don't have the "new and improved handle".

And I agree with Ellen - I wouldn't want to pay the $6+ shipping on those items.
 
Plus they don't have a warranty on the outlet items like they do w/current. It depends on the person as to whether the savings outweights the shipping, warranty & style upgrade.
 
The outlet will only have discontinued items on it... nothing that is currently in the line is what I think I remember ...that's what I've been telling my customers so I sure hope that's correct! I've had a couple people ask me about the pizza cutter and the serving spatula and when I showed them the newer designs so they could compare as well as mentioned the warranty/no warranty, one bought the new and one ordered from the outlet.
 
Melissa,
I heard the same thing so far it hasnt hurt my sales though.
 

Frequently Asked Questions

What is Outlet Shopping at Pampered Chef?

Outlet Shopping at Pampered Chef refers to a special section on their website where customers can find discounted kitchen tools, cookware, and other products. These items are often overstock, discontinued, or seasonal products offered at reduced prices, making it an attractive option for budget-conscious shoppers.

Are the products in the Pampered Chef Outlet of lower quality?

No, the products available in the Pampered Chef Outlet are not of lower quality. They are the same high-quality items that Pampered Chef is known for, but they may be discontinued or overstock items. Customers can expect the same durability and functionality as regular-priced products.

How often does the inventory change in the Pampered Chef Outlet?

The inventory in the Pampered Chef Outlet changes frequently, often with new items being added and others being sold out. It’s a good idea to check back regularly to find new deals and to take advantage of limited-time offers.

Is it worth shopping at the Pampered Chef Outlet for new customers?

Yes, shopping at the Pampered Chef Outlet can be a great option for new customers. It allows them to try out high-quality kitchen tools at a lower price, making it easier to explore the brand without a significant financial commitment. Many customers find that they enjoy the products and return for full-priced items later.

Are there any additional shipping costs when buying from the Pampered Chef Outlet?

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