Official Discussion of New Fb Policy

[raebates]

From what I understand, that's for if you set up a group for your team. There you'd be sharing inside info. A regular page shouldn't be an issue as I read it.

 

[Zsu]

can someone point me to the post where i can find the official PC facebook site?
Or is it the one with the mini cat, and the Cool and serve tray on it?

what happens if i friend it?

 

[cookingwith_tara]

From what I understand, that's for if you set up a group for your team. There you'd be sharing inside info. A regular page shouldn't be an issue as I read it.

Okay, good .. b/c I was a little confused about that, too. There are 3 options for creating a group - open, closed, and secret.

~ Open allows anyone to join and invite others to join. Group info and content can be viewed by anyone and may be indexed by search engines.
~ Closed - only Admin can approve requests for new members to join. Anyone can see the group description, but only members can see the Wall, discussion board, and photos.
~ Secret - The group will not appear in search results or in the profiles of its members. Membership is by invitation only, and only members can see the group information and content.

Following the guidelines in the new PC policy I would see us only able to have a group if it's SECRET. But, I understand that a 'GROUP for your Cluster" should be secret.

So we ARE allowed to have an OPEN FB page where anyone can search our name and find us, friends can suggest their friends to 'befriend' us??

Wouldn't that cause competition? If Susie goes to facebook to look up a PC consultant and she see's 20 of them listed and decides to look at each profile to see the content on each one before she decides which one she wants to 'befriend' (or she just befriends all of them)

these are just thoughts that have crossed my mind .. am I thinking too much in to it??

 

[pampchefsarah]

can someone point me to the post where i can find the official PC facebook site?
Or is it the one with the mini cat, and the Cool and serve tray on it?

what happens if i friend it?

Yes, that's it! If you "Like" it, a blurb shows on your wall, and then you get updates on your wall, as well, I believe.

Zsu, did John ever find you at NC? He mentioned at the Meet & Greet he was looking for you.

 

[NooraK]

From what I understand, that's for if you set up a group for your team. There you'd be sharing inside info. A regular page shouldn't be an issue as I read it.

OK, that makes sense. I didn't read it that way. That would make it OK to have a Fan page, then too, if it's only for customers.

 

[NooraK]

I decided to send an email to Career Solutions. It's killing me that it's Friday, and I won't be able to get an answer until Monday at the earliest. I'm not a patient person. But I also don't want to do something, only to have to change it. I would really want to set up a Fan page, but a secondary profile is my alternate plan. I don't want to set up the Fan page and invite all my contacts to "like" it, only to find out I can't do that and have to go with plan B.

Here's what I wrote:

Hello,

I wanted to get a bit of clarification on a piece of the Policy regarding Social Networking sites such as Facebook. A portion of the policy reads:

"Groups or Group Pages on Social Networking Sites
If you create a group on a social networking site that is primarily dedicated to your Pampered Chef® business, you must privatize the group. For example, if a Director creates a Facebook group for their downline or for their customers, only individuals specifically invited by the group moderator should have the ability to join the group and access the group’s page/information."

Does this apply to just pages used for communication with other consultants, or to a profile I would have for customers to view as well? How does this apply to creating a "Fan" page? I would like to keep my personal Facebook profile separate from a more Pampered Chef centered one (I don't think my customers need to read about my son's potty training progress). A fan page would be a great option, since things I post would show up in the news feed. But that cannot be made "private" as it's kind of counterproductive to its purpose.

Thank you for any insight you might be able to provide.

 

[raebates]

I unliked the official PC fb profile from my personal profile. I'll refer to it and share things from it on my PC profile. I figure that way I'm not in danger of overloading friends and family who don't love PC.

 

[lfg8764]

I unliked the official PC fb profile from my personal profile. I'll refer to it and share things from it on my PC profile. I figure that way I'm not in danger of overloading friends and family who don't love PC.

u shouldnt really overload ur family and friends by "liking" the official profile. PC will post on ur wall, but not theirs.

 

[NooraK]

OK, so my impatience got the better of me, and since I had not received a reply to my email, I called Career Solutions. As far as the Fan Page goes, that's out, because the policy does state that if it is primarily for PC, it needs to be privatized, and I don't believe a Fan Page can be privatized (it would defeat its purpose).

I then asked, if I were to create a separate profile just for my PC customers, would I have to hide my Wall Posts so that only Friends can see them. She was not able to answer that one, as she wasn't 100% sure and her supervisor wasn't available. She said I would be receiving a response to my email, and it would be easier for them to answer those types of things in writing.

It does get me started though. I know I won't be able to create a fan page, so I'll create a separate profile, and keep its settings private, for now. If they respond and say I can make some things visible to Everyone, I can always adjust that later.

 

[raebates]

The online courses addressed some of these issues. I'd suggest that everyone take them. They're pretty clear about what you can/can't and should/shouldn't do.

 

[babywings76]

The online courses addressed some of these issues. I'd suggest that everyone take them. They're pretty clear about what you can/can't and should/shouldn't do.

I was just coming on here to say the same thing. I knew I should've waited till I took the courses to take the jump into saying anything on FB. Earlier today, I couldn't take the courses and got impatient. I went ahead and created a separate FB account for my business so I can keep it separate. But just now I was able to take the first course and I've started the 2nd one. She discourages people from doing what I just did. It's against FB policy for someone to have 2 profiles and they can shut you down. I'm going to finish the course and figure out what to do now.

 

[raebates]

I'm not worried about having 2 profiles. They're both in my name with my contact info, so I'm not misrepresenting myself.

 

[NooraK]

The online courses addressed some of these issues. I'd suggest that everyone take them. They're pretty clear about what you can/can't and should/shouldn't do.

I'm planning to take those. I was at work earlier, so I couldn't, but will do so now.

 

[lfg8764]

I'm not worried about having 2 profiles. They're both in my name with my contact info, so I'm not misrepresenting myself.

Just know that facebook can and has deleted the profiles of people that have duplicate profiles.

 

[NooraK]

Just know that facebook can and has deleted the profiles of people that have duplicate profiles.

Although they can, it's a totally different thing of whether they will. I've seen plenty of news articles that talk about people having a "personal" and "work" FB profile, and I've never heard that the secondary profiles of those people have been deleted after this was made public. As long as someone isn't doing something illegal or trying to misrepresent themselves, I don't think FB is really going to bother with policing it that tightly.

 

[lfg8764]

Although they can, it's a totally different thing of whether they will. I've seen plenty of news articles that talk about people having a "personal" and "work" FB profile, and I've never heard that the secondary profiles of those people have been deleted after this was made public. As long as someone isn't doing something illegal or trying to misrepresent themselves, I don't think FB is really going to bother with policing it that tightly.

they have deleted both my profiles a couple years ago, then sent me an email explaining the policy i violated and "welcoming" me to create a single profile

 

[pampered2007]

I was just coming on here to say the same thing. I knew I should've waited till I took the courses to take the jump into saying anything on FB. Earlier today, I couldn't take the courses and got impatient. I went ahead and created a separate FB account for my business so I can keep it separate. But just now I was able to take the first course and I've started the 2nd one. She discourages people from doing what I just did. It's against FB policy for someone to have 2 profiles and they can shut you down. I'm going to finish the course and figure out what to do now.

I was also going to do the same thing...create a separate Facebook page for my business but I didn't know that I couldn't have a 2nd account. I don't want to use my personal account for my business! I want it separate! Ugh! So what do we do????

 

[dannyzmom]

I was also going to do the same thing...create a separate Facebook page for my business but I didn't know that I couldn't have a 2nd account. I don't want to use my personal account for my business! I want it separate! Ugh! So what do we do????

You don't need a second account to create a business page. My husband has one for his business as well as his personal page - all under one account.

 

[babywings76]

We can create a "group" for all our hosts/customers/contacts. The key is that they first have to be on our friend list in order to invite them to it. I guess this is the ideal way. But...I like keeping my facebook account private. I don't know if I want my hosts and strangers knowing all my personal life stuff. I don't want to stop posting my everyday things. Not that I do anything bad, but it's not super professional. And if I end up finding out that a host or guest is a crazy flake, I don't want to find that out too late. They don't need to know everything about me. I guess one way to get around that could be to put them all on a newly created "list" called "business" or something and then with each post I make I could change the lock button to exclude that list. But that's a pain.To me, having this second business profile is easier. I can just friend request someone one time and have them at the right spot to get all the content I'm intending. What I've done is under my regular profile, send friend suggestions to those people I think would want to be included in this new profile. That way they aren't confused as to which Amanda is the right one (friend vs business) because they see the different profile picture for my business one. And that way they don't think, "Hey, I thought I already had Amanda as a friend.."If it turns out that this is totally against FB policy and I can't continue it, I'll have to announce it to my friends and then set it up as a group.

 

[NooraK]

OK, I took the courses last night, and now my head is overflowing with information and indecision. So I did a little bit of searching on FB itself, and this is what I found.

I first put "two profiles" in the search box, and got a search result of previously submitted questions. Here's the one that caught my eye:

I need to report a fake profile.
You can report a profile that violates Facebook’s Statement of Rights and Responsibilities by clicking the "Report/Block this Person" link in the bottom left column of the profile, selecting "Fake profile" as the reason, and adding the appropriate information. The following categories of profiles are prohibited on the site:


Profiles that impersonate you or someone else
Profiles that use your photos
Profiles that list a fake name
Profiles that do not represent a real person
Profiles that have been hacked

Be sure to choose the correct report type to help us verify the information. Facebook reviews every report we receive in order to determine whether or not the content violates our Statement of Rights and Responsibilities, and will take appropriate action. Rest assured that these reports will be kept confidential.

If I were to create a second profile, I would not be doing any of the above things. I would not be impersonating anyone, using a fake name, or not representing a real person.

Just to be a bit more clear, I went to the Statement of Rights & Responsibilities, and found this:

4. Registration and Account Security
Facebook users provide their real names and information, and we need your help to keep it that way. Here are some commitments you make to us relating to registering and maintaining the security of your account:
1. You will not provide any false personal information on Facebook, or create an account for anyone other than yourself without permission.
2. You will not create more than one personal profile.
3. If we disable your account, you will not create another one without our permission.
4. You will not use your personal profile for your own commercial gain (such as selling your status update to an advertiser).
5. You will not use Facebook if you are under 13.
6. You will not use Facebook if you are a convicted sex offender.
7. You will keep your contact information accurate and up-to-date.
8. You will not share your password, (or in the case of developers, your secret key), let anyone else access your account, or do anything else that might jeopardize the security of your account.
9. You will not transfer your account (including any page or application you administer) to anyone without first getting our written permission.
10. If you select a username for your account we reserve the right to remove or reclaim it if we believe appropriate (such as when a trademark owner complains about a username that does not closely relate to a user's actual name).

Now, it does say "you will not create more than one personal profile. This can be interpreted in several ways. I could say that my second profile is not personal, it's business.

I also found a lot of other articles about having two profiles and discussions on a FB group about the pros and cons of doing so. The conclusion I've come to is that FB doesn't police it very strictly, unless someone reports you or you use the profiles for something shady.

Now, what I have to decide is whether I want to juggle two profiles, or whether I want to focus on using the tools FB provides to keep my contacts separate. I can (and already have) create a "List" for my customers, and make sure I pay attention to who my posts are visible to and so on. The dilemma I have with that is this: I often update from my phone, especially when I'm uploading pictures, and don't have access to those controls.

 

[NooraK]

You don't need a second account to create a business page. My husband has one for his business as well as his personal page - all under one account.

I spoke to HO yesterday, and they told me we cannot set up a business "Fan" page like this, because we can't control who sees the information, and it's not private.

 

[Bren706]

As for how, it depends on whether you would like it to be your profile picture, or you want to put it in an album.

I believe the online training course states that you need to use a photo of yourself and not the logo as your profile picture.

Makes sense, so that your customers can easily find you instead of looking through thousands of "logo" profiles.

The online courses addressed some of these issues. I'd suggest that everyone take them. They're pretty clear about what you can/can't and should/shouldn't do.

:thumbup:I agree Rae. Even those that are familiar with Facebook and how it works really should make themselves aware of how The Pampered Chef wants us all to market ourselves.

That is why I have waited to complete the courses (I am getting ready to do the 3rd one now) before doing anything The Pampered Chef related on my profile.

 

[NooraK]

OK, so I got a reply to my email from over the weekend (from a person):

Thank you for contacting The Pampered Chef. This policy applies to any group you create that will be used for discussing your Pampered Chef business. It does not apply to Facebook profile pages.

How's that for a non-answer? It didn't address my question regarding the "Fan" page portion, so I replied:

So to clarify, since a "Fan" page isn't a group, that portion does not apply?

Surprisingly, I got a reply quite quickly:

Yes, policy states that only groups must be private.

I am printing, laminating and saving this!

 

[ChefBeckyD]

OK, so I got a reply to my email from over the weekend (from a person):



How's that for a non-answer? It didn't address my question regarding the "Fan" page portion, so I replied:



Surprisingly, I got a reply quite quickly:



I am printing, laminating and saving this!

So - how do I set up a Fan Page? I can't see that anywhere...

 

[NooraK]

If you go to the PC FB page, at the bottom left there is a link that says "Create a page for your business" or something to that effect.

 

[ChefBeckyD]

If you go to the PC FB page, at the bottom left there is a link that says "Create a page for your business" or something to that effect.

But is that a Fan Page, since it doesn't sound like they're too familiar with what a Fan Page is? I started a Group - but If the Fan Page is better, I'd like to do that instead.

 

[leftymac]

I've been checking out the official PC Facebook Page, and I think it's fun. However, I've noticed a lot of consultants are posting comments such as "Tell me about Go for the No" and "What are order numbers for new supplies?", etc. Personally, I think we should not post business-related questions -- things that are really for consultants only on there. I think it turns away regular customers. I'd much rather see posts about enthusiasm for the business, the products, for conference, etc.

 

[NooraK]

But is that a Fan Page, since it doesn't sound like they're too familiar with what a Fan Page is? I started a Group - but If the Fan Page is better, I'd like to do that instead.

Yes, that would be a fan page. I wouldn't see why HO wouldn't be familiar with it, that's what they created for themselves. It's just like any one of those other pages that you can "Like." I like the Fan Page concept better, because then you can make status updates from the Fan Page that show in the News Feed of those who "Liked" the page, where as you can't do that with a group.

 

[NooraK]

I've been checking out the official PC Facebook Page, and I think it's fun. However, I've noticed a lot of consultants are posting comments such as "Tell me about Go for the No" and "What are order numbers for new supplies?", etc. Personally, I think we should not post business-related questions -- things that are really for consultants only on there. I think it turns away regular customers. I'd much rather see posts about enthusiasm for the business, the products, for conference, etc.

I agree. I don't think a lot of consultants have read the policy or taken the courses, because it does state in there that we should use the page to express our enthusiasm, and share what HO posts with our friends and family.

 

[NooraK]

And you know, now that I think about it, I think there are ways you can restrict what people see before they "Like" your page. I remember seeing several pages go around a while back about stuff like "Can you see the polar bear in this picture" and you couldn't see the answer unless you "liked" the page.