Chef Kearns
Gold Member
- 3,323
Before I get into the problem, I'm going to outline how I handle payments at my parties. I have never had a problem doing it this way until now. I see the flaw in my method know and will begin to keep a log so I will know exactly how people pay. Okay, anyway...I do not accept checks or cash at my parties. I have the host handle that and ask them to pay me at close with a debit/credit card over the phone for their friend's payments and their host portion. They put the money in the bank after the party and it all works out...usually! The flaw, as stated above, is that there is no way to idicate in P3 that they paid if I leave the money with the host. I don't document it so that the host will get an accurate accounting of how much is due. It is easy to look at the show screen and see who has paid by care and who they should have received payment from.
So, I had a show in June that took 4 weeks to close!!! Well, they had a bunch of people over (over 40) and things got a little chaotic, but I tried my best to organize all of my material, payment and everything. Fast forward to last night. We get home and I find a message on my machine from a customer who was at that party. She's saying that the hosts are telling her they never got her payment. She said she paid cash that night. Since I don't take the cash, I cannot verify this. I'm not sure how I can help fix this situation. I know how to fix the future, but I gotta get out of THIS mess.
Any suggestion?
So, I had a show in June that took 4 weeks to close!!! Well, they had a bunch of people over (over 40) and things got a little chaotic, but I tried my best to organize all of my material, payment and everything. Fast forward to last night. We get home and I find a message on my machine from a customer who was at that party. She's saying that the hosts are telling her they never got her payment. She said she paid cash that night. Since I don't take the cash, I cannot verify this. I'm not sure how I can help fix this situation. I know how to fix the future, but I gotta get out of THIS mess.
Any suggestion?