Mocha Hazel Nut Sprinkles | Order Deadline and Payment Issue Explained

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Discussion Overview

This thread discusses issues related to ordering Mocha Hazelnut Sprinkles, including deadlines, payment problems, and the impact on show totals. Participants share their personal experiences and concerns regarding the ordering process and supply availability.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions a guest ordered the mocha sprinkles but faced a credit card issue that could delay processing.
  • Another participant suggests contacting HO for clarification on the order deadline.
  • Several users express frustration about missing the email regarding the order deadline and its potential impact on show totals.
  • One participant shares their experience of having to remove items from a party to ensure they received the sprinkles before the deadline.
  • Another participant recounts a situation where a guest was informed about the sprinkles being sold out and opted for a different item instead.
  • One participant notes that despite the deadline, their guest would still receive the sprinkles because the order was submitted in time.

Areas of Agreement / Disagreement

Views differ regarding the clarity of communication about the order deadline and the availability of the sprinkles. Some participants express concern over missed emails, while others emphasize the importance of contacting HO for accurate information.

Contextual Notes

Participants share personal experiences related to ordering and managing guest expectations, highlighting the challenges faced in the ordering process.

Who May Find This Useful

Consultants navigating similar ordering issues or those interested in understanding the implications of supply limitations on their shows may find this discussion relevant.

Jennie4PC
Messages
3,348
I had a show go in on Sat and one of the guests ordered the mocha sprinkles well I got an email saying they needed to be ordered by the 22nd. So I got in in by then but there is a cc issue, one of the guests needs me to run the card tomorrow since it wont show up until 12 tonight. So will my guest miss out on the sprinkles cause even thought the show was submitted in time it wont be proccessed till the 23rd?
 
Why don't you call HO? They're still open and you could have the answer to your question before someone even responds with the correct answer.
 
  • Thread starter
  • #3
thanks didnt think of that
 
Why did it need to be in by the 22nd?
 
julmarsala said:
Why did it need to be in by the 22nd?

Probably because they are running out.
 
julmarsala said:
Why did it need to be in by the 22nd?

They are running low on supplies and could not guarantee them after that date. Same with the eggplant handy scraper.

Like lefty said, call HO. They will tell you for sure.
 
NOOOOO!!!!! I closing a show tomorrow, and one of my guests wants this Sprinkle. I didn't see that e-mail . . . or did I just ignore it? Uggh, that's going to totally throw off my host's totals, unless we get at least one more order in time. Plus, I really don't want to tell the guest she can't have the Sprinkles after how excited she was about it.
 
Sarah how the heck did you miss that? I got that e-mail last week and had to do a personal order for 4 eggplant handy scrapers and two mocha sprinkles. I had to take them out of the party that closes tomorrow in order to get them. And I called HO last week when I saw the e-mail. They told me that if any shows with those ordered on them after the 22nd, there would be no guarantee that the guests would get them.
 
pampchefsarah said:
NOOOOO!!!!! I closing a show tomorrow, and one of my guests wants this Sprinkle. I didn't see that e-mail . . . or did I just ignore it? Uggh, that's going to totally throw off my host's totals, unless we get at least one more order in time. Plus, I really don't want to tell the guest she can't have the Sprinkles after how excited she was about it.

I would order it and see if you get it or not. If not then just let her know they ran out before the end of the month. You could substitute for another and see if anyone local to you has what she wants.
 
John, I did totally miss that e-mail, but to be honest, I've been ignoring a lot of the e-mails from HO because, prior to the show this past Saturday, I was expecting to close my business after this weekend. I am, however, re-motivated!Wadesgirl, that's exactly what I was thinking, too! Hopefully, we won't have a problem, but this guest is a friend, so I know we'll work it out either way.
 
Sarah ... Call HO .. it could be that their demand didn't meet supply and they still have some.

I just put in a small show which had shipped .... it contained 3 bottles of the sprinkle .. one for Roomie (this will be Roomie's FIRST purchase from ME in 3 years) one for a friend and one to have in my cash and carry. So if they really run out it will be in the "marketplace." Yes, she'll have to pay shipping but if she REALLY wants the sprinkle ...
 
  • Thread starter
  • #12
I did get my answer. Sorry yes my guest will still get the sprinkles because it was submitted before the 22nd
 
Had to share this with you all-

When I opened my P3 yesterday and it did the automatic update, I received a message my guest could not order the Mocha Hazelnut Sprinkles. A little back story: this guest was $5 shy of the $60 requirement, which I didn't realize until I got home from the show and was entering the orders in the computer. I called to let her know, but she decided she didn't want to add anything. Since she is not only a past host, but a great customer as well as a really good friend, I decided to add the Mini Serving Spatula to her order (since I've lost mine), and would pay for it as a Consultant Gift, then give her the SBB as a surprise. This also brought my host up to the next level, but I wasn't really concerned about this because I knew we were getting at least one more order (which is why I couldn't submit on or before 2/22).

When I got the message that the MHS was sold out, I called the guest with the bad news. She not only took it well, but she said to add another Cooling Rack, instead. I was speechless and mumbled "that's more . . . ." She laughed and said "That's like twice as much, isn't it. That's fine, go ahead and add it." Well, needless to say, I got to remove the MSS from the order, but she still gets the SBB (which, it turns out, is what she prefers over the other choices). I was right, though - we did get the other order, so the host benefits wouldn't have changed, even if she decided not to add something in place of the MHS. I love my hosts/guests/customers/friends and this whole business!! It thrills me to no end that my host (who is also my sister) is getting the 12" Skillet she wanted for half price, and the matching lid, on which she didn't want to spend extra money but her husband insisted it only made sense, for free!!
 

Frequently Asked Questions

What are Mocha Hazel Nut Sprinkles?

Mocha Hazel Nut Sprinkles are a gourmet topping that adds a rich, nutty flavor to desserts, beverages, and baked goods. They are perfect for enhancing the taste of coffee, cupcakes, cookies, and more.

What is the order deadline for Mocha Hazel Nut Sprinkles?

The order deadline for Mocha Hazel Nut Sprinkles typically varies by promotional period or special events. It is essential to check with your Pampered Chef consultant or the official website for the most current deadlines to ensure your order is placed on time.

What payment methods are accepted for ordering Mocha Hazel Nut Sprinkles?

Pampered Chef accepts various payment methods, including major credit cards, debit cards, and PayPal. Always verify with your consultant or the website for any specific payment options available for your order.

What should I do if I encounter a payment issue when ordering?

If you experience a payment issue while ordering Mocha Hazel Nut Sprinkles, first double-check your payment information for accuracy. If the problem persists, contact your Pampered Chef consultant or customer service for assistance in resolving the issue.

Can I modify or cancel my order after the deadline?

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