If Pampered Chef ran their business the way Merrill's does they'd have long been out of business! I placed an order on September 4 and a second order on September 7. The September 7 order arrived first and yesterday my September 4 order arrives. The Help Whip Cancer t-shirts are on backorder! I called to check the status and was told that one shipped and the other two are on backorder until the 28th. I have a booth the 28th and NEED the shirts for that. She asked if I wanted to order something else and I told her, "I'd love to but it won't arrive in time." Their shipping takes FOREVER. And WHY didn't I get an e-mail on September 5 or the next business day saying, "We apologize, but this is on backorder." Terrible customer service. And unfortunately, we can't give our logo to anyone else. Argh!