The frequency of contact with your customers depends on your personal preference and the needs of your business. Some consultants choose to contact their customers once a month, while others prefer every 2-3 weeks. It is important to find a balance that works for you and your customers.
The best way to contact your customers can vary depending on your target audience. Some effective methods include email, social media, phone calls, or in-person interactions. It's important to consider your customers' preferences and the type of communication that will be most effective for your message.
There are several ways to keep track of your contact with customers. Some consultants use a customer relationship management (CRM) system, while others use a simple spreadsheet or notebook. Find a method that works for you and make sure to consistently update it with your interactions.
Absolutely! In fact, it is important to maintain a relationship with your customers beyond just sales. You can reach out to them for customer appreciation events, new product launches, or even just to check in and see how they are doing. Building a strong relationship with your customers can lead to repeat business and referrals.
One way to make your contact with customers more meaningful is by personalizing it. Use their name, ask about their interests or family, and tailor your message to their specific needs or preferences. Additionally, offering helpful tips, recipes, or product information can add value to your contact and make it more meaningful for your customers.