It's Here - It's Here!!! My Cool & Serve Is Here!

Click For Summary

Discussion Overview

This thread centers around participants sharing their excitement and experiences regarding the arrival of the Cool & Serve product. Many express anticipation for its delivery and discuss their plans to showcase it at upcoming events.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses excitement about showing off their Cool & Serve at an upcoming show.
  • Another participant shares their experience of waiting for their Cool & Serve, mentioning they earned it on May 2nd.
  • Several users mention their Cool & Serve is scheduled to arrive soon, with many expecting delivery the next day.
  • One participant notes their disappointment about not receiving their Cool & Serve in time for an event.
  • Another participant shares their joy upon receiving their Cool & Serve and expresses confidence in its value.
  • Some participants discuss tracking shipment status and share tips on how to find this information.
  • One participant mentions their husband bringing the Cool & Serve to them, highlighting their satisfaction with the product.
  • Several users express envy towards those who have already received their Cool & Serve.

Areas of Agreement / Disagreement

Views differ regarding the timing of deliveries, with some participants receiving their Cool & Serve while others are still waiting. No clear consensus emerges on shipment tracking methods, as experiences vary.

Contextual Notes

Participants are primarily discussing their personal experiences related to the Cool & Serve product, including delivery timelines and event planning.

Who May Find This Useful

Consultants interested in sharing experiences about product arrivals and event planning may find this discussion relevant.

Tuesday for mine. bummer I couldn't have it yesterday when I made fruit trays for our soccer party. Used my chilzanne for those
 
Mine is supposed to be here today. WHAHOOOO!!! I hope it gets here before my show!!
 
Just checked and mine is set to arrive on Wed :) Can't wait!!
 
My husband brought mine to me today! I love it!
 
  • Thread starter
  • #35
wadesgirl said:
My husband brought mine to me today! I love it!

what a nice husband. :D
 
mine is showing shipped, but isn't in Fedex yet, so I am hopefull, although it will probably be here late next week from what I am seeing on here.
 
GOT IT!! WOW! I think that people will REALLY be impressed when they see it. HO has done a fabulous job showing all it's features but seeing it really hits the ball out of the park! And I am not worried about $42. I really think people will see the value when they see it.
 
Lots of interest again at today's expo and the later show.
 
I KNOW I earned it!! WHERE IS MINE!?!? I don't see a shipment status!!!!
 
emiscookin said:
I KNOW I earned it!! WHERE IS MINE!?!? I don't see a shipment status!!!!

It doesn't show up in the shipment status. You can see if you can find the order in the adjustment area.

ChefBeckyD said:
what a nice husband. :D
He didn't have much of a choice! It was delivered on Friday, I wasn't going to be home until Sunday! I wasn't going to wait all weekend.

It's heavier than I thought! But that makes it nice.
 
RATS!! I'm moving and I did a change of address, but I don't think the system updated so now its being shipped to the old address and arriving the day we are suppose to be leaving. We had planned to leave early Tues. morning, I guess we're going to have to stick around until it comes. NO WAY am I leaving without it.

On a bright note. This is my first incentive that I earned being with PC for a year and half. Yay!!
 
wadesgirl said:
It doesn't show up in the shipment status. You can see if you can find the order in the adjustment area.

I saw that earlier, but...I couldn't really understand what she was saying to do. :confused:

What will the name of the shipment be??
 
YEA! I got mine! I tracked it this morning and it said it was to arrive on Tuesday, but then my FEDEX guy showed up early and it was here! :)
 
got it yesterday. what a nice surprise since I was thinking it would not arrive until very end of May or even early June. And happy to say that I LOVE it. Think it is a perfect size. Not too big or too small. Can't wait to show it off!
 
emiscookin said:
I saw that earlier, but...I couldn't really understand what she was saying to do. :confused:

What will the name of the shipment be??
You don't need to go on the shipment status of Consultant's Corner. I did just so I could get onto Fed Ex's website. If you click on any order you have, you then want to go to the link on the page where you can track a shipment by reference number (the number you are using is not a tracking number, but a reference number). I re-wrote directions for team members and this is what I wrote. Some got it first try, others didn't. The Fedex page is what is confusing people.

Log on to Consultant's Corner
Go to "Product Adjustment"
Click that you agree to the policy
Click "can't remember show number"
You should have one that has a "G" in it.
That should be it.
Write down the whole number which will be your consultant number, the letter "G" then there will be a 4 digits number.

Then click out of that, and go to the Fedex website.
Click that you want to track a shipment by reference number.
Where it asks for a reference number type in the series of numbers with a G in it from Consultant's Corner then type "01" at the end of that number and this is the reference number.

You may have to type in your zip code as well.

If you can not get it. PM me your information and I would be glad to look it up for you.:)
 
baychef said:
You don't need to go on the shipment status of Consultant's Corner. I did just so I could get onto Fed Ex's website. If you click on any order you have, you then want to go to the link on the page where you can track a shipment by reference number (the number you are using is not a tracking number, but a reference number). I re-wrote directions for team members and this is what I wrote. Some got it first try, others didn't. The Fedex page is what is confusing people.

Log on to Consultant's Corner
Go to "Product Adjustment"
Click that you agree to the policy
Click "can't remember show number"
You should have one that has a "G" in it.
That should be it.
Write down the whole number which will be your consultant number, the letter "G" then there will be a 4 digits number.

Then click out of that, and go to the Fedex website.
Click that you want to track a shipment by reference number.
Where it asks for a reference number type in the series of numbers with a G in it from Consultant's Corner then type "01" at the end of that number and this is the reference number.

You may have to type in your zip code as well.

If you can not get it. PM me your information and I would be glad to look it up for you.:)

Another thing that confuses people is "adjustment". Product adjustment is on CC home page under frequently visited links NOT under the shipment link "adjustment status". If it is not there it hasn't shipped yet.

Once you have the number, instead of going to the fed ex site you can go the our shipment area on CC and cick on any shipping "tracking #". At the top of the FedEx shipping page is a drop down "track". Click on "track by reference". Skip the "account no." and put the # you found in the "enter reference" box. The number is your consultant #, G and 4 digits. (ex: 123456G0012) add 01 to the end. Tab down to add United States, then your zip code. Scroll over to click on "Track". It will then show up.
 
  • Thread starter
  • #47
BethCooks4U said:
Another thing that confuses people is "adjustment". Product adjustment is on CC home page under frequently visited links NOT under the shipment link "adjustment status". If it is not there it hasn't shipped yet.

Once you have the number, instead of going to the fed ex site you can go the our shipment area on CC and cick on any shipping "tracking #". At the top of the FedEx shipping page is a drop down "track". Click on "track by reference". Skip the "account no." and put the # you found in the "enter reference" box. The number is your consultant #, G and 4 digits. (ex: 123456G0012) add 01 to the end. Tab down to add United States, then your zip code. Scroll over to click on "Track". It will then show up.

Except that mine never showed up there until after I got it. Mine are almost never there until after I receive them. I also can't do adjustments until a few days after I get them - my shows are never on the adjustments page until a couple days after I get them.
 
Thank you Ann and Beth! :)
 
Got mine and love it, cant wait to show it off tomorrow night at my show!!
 
I got mine on Saturday but didn't have time to look at it. I finally had a chance yesterday and I LOVE IT. We are having a Memorial Day Picnic and I am trying to decide what I should make to serve in it..LOL
 
I received mine Saturday (and never could find it on the tracking). It is wonderful--I already have 3 pre-orders for it.
 
I got mine on Friday and am so excited! I showed it off and everyone is loving it. These are people who have the old Chillzanne Rectangle. They love the multiple versatility of it, the size of it and the fact that those little catches are on the lid so it stays on the base! I know I have sold at least 4!!! I had to laugh at something though. Talk about something I never would have guessed as I do NOT like deviled eggs. The was the little cups are built. I did not know that in the Chillzanne egg holder, the eggs would form like a suction cup making it hard to pick the egg halves up. The little knobs in the bottom of the new one keeps air under there so it is easier to pick up the eggs! I got that from one of the ladies who looked at it Saturday! They really thought this one out! And even with the smaller size, it really does hold a heck of lot of veggies and dip! I had to use it Sunday for the heck of it!
 
pampered1224 said:
I got mine on Friday and am so excited! I showed it off and everyone is loving it. These are people who have the old Chillzanne Rectangle. They love the multiple versatility of it, the size of it and the fact that those little catches are on the lid so it stays on the base! I know I have sold at least 4!!! I had to laugh at something though. Talk about something I never would have guessed as I do NOT like deviled eggs. The was the little cups are built. I did not know that in the Chillzanne egg holder, the eggs would form like a suction cup making it hard to pick the egg halves up. The little knobs in the bottom of the new one keeps air under there so it is easier to pick up the eggs! I got that from one of the ladies who looked at it Saturday! They really thought this one out! And even with the smaller size, it really does hold a heck of lot of veggies and dip! I had to use it Sunday for the heck of it!

I absolutely LOVE the catches on the lid. that is one thing that I did not like about the old one. Because this is nice to take to a picnic I am used to going to picnics alone and always stressed that the lid would slide off if I had it even a little too full. Now I don't have to worry about that. Sure now that I have someone to go to all of these picnics with me..LOL..yes it is all about me. LOL.

But seriously I do love the latches.
 
I'm most excited about how the lid stores underneath when in use. I hate having to find a place to put the lid of a bowl or Chillzanne when serving. Those little nobbies for the deviled eggs are a nice touch, too. Don't forget those chocolate covered strawberries that can go in there, too.

I should have started a catalog show with just Cool & Serve orders at my shows this past weekend. 4 of those babies and you've got one of your 2 June shows by the 15th.
 
...............still waiting for mine.........
 
Love,love,love it! :d
 
Fed Ex just surprised me. IT'S HERE!!!! I am so excited. This is the first incentive I have earned. I am thinking about all of the places I am goint to use it. I usually tell hosts if they have 15 confirmed that I will bring the dessert, but I am going to tell them that I will bring the veggie/fruit tray. This will be a great way to display the cool and serve.
 
Got mine today! Yea! Wanted to kill the Fed Ex guy. My hubby said that he threw the package onto my neighbor's porch and when he told him he had the wrong address, he actually said "can you put it over there for me then? thanks!" Really??
 
baychef said:
GOT IT!! WOW! I think that people will REALLY be impressed when they see it. HO has done a fabulous job showing all it's features but seeing it really hits the ball out of the park! And I am not worried about $42. I really think people will see the value when they see it.


Ann, can you tell me what the guarantee is? I can't get an answer from HO. I'm hoping it's printed on the product insert...

Thanks so much!

Chera Cole
 
CheraCole said:
Ann, can you tell me what the guarantee is? I can't get an answer from HO. I'm hoping it's printed on the product insert...

Thanks so much!

Chera Cole

It has a 3 year guarantee.
 

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