Is Vonage Phone Service Worth It?

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Discussion Overview

The thread explores experiences and opinions regarding Vonage phone service, with participants sharing their views on its affordability, features, and alternatives. Some users discuss their satisfaction with Vonage, while others mention competing services like Sunrocket.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expresses love for Vonage but notes that service can be affected by power outages.
  • Another participant shares their experience of using Vonage while traveling, highlighting the convenience of having a local number accessible from different locations.
  • Several users mention the cost-effectiveness of Vonage compared to traditional phone services, with one noting a monthly cost of about $30.
  • One participant discusses issues with reception that were resolved by adjusting their internet usage during calls.
  • Some participants mention Sunrocket as a cheaper alternative to Vonage, with one stating it costs about $16.60 a month for similar features.
  • Another participant expresses frustration about needing a phone line for DSL to use Vonage, indicating limitations in their area.

Areas of Agreement / Disagreement

Views differ regarding the preference for Vonage versus Sunrocket, with some participants favoring Vonage for its features while others advocate for Sunrocket's lower cost. No clear consensus emerges on which service is superior.

Contextual Notes

Participants share personal experiences with phone services, focusing on cost, functionality, and service reliability. The discussion reflects varying regional availability and individual needs.

Who May Find This Useful

Consultants considering phone service options may find the shared experiences relevant, particularly those evaluating cost and functionality of Vonage and its alternatives.

hoosierchef
hoosierchef
Messages
926
Does anyone here use Vonage for their phone service?? If so, what are the ups and downs of it. I had a customer today telling me how great and cheap it is.

Thanks!
 
Have it, LOVE it! Only prob is that if your power or cable goes out...byebye phone. As long as you have a backup (cell phone), it isn't that big of a deal! I also intentionally unplug my phone so that it directly forwards calls to my cell phone w/o having to do anything right then and there!Actually, mine is unplugged and in my car....along with the rest of my stuff for the weekend, I go to see my mom every weekend, and I bring my vonage stuff with me...and plug it in through her DSL and voila, I have my phone line ringing there!Also, the box that you have to buy isn't a bad price, but you can get a wireless router, so that if you decide not to use vonage any longer, you can still use it as a wireless router for your dsl or roadrunner!
 
Oh yeah, I also do PC in her area, as well as here..where I work and live (different area codes). So, for $5 a month...I could have an extra phone line that rings in to my phone (I don't do it....but I could) ....and then everyone has a local number to call!And, if you don't get a referral from her, let me know and we can both get a free month if I refer you! (email [email protected])
 
I have Sunrocket. They are just like Vonage just cheaper. You pay $199 for a whole year with the same features as Vonage. That is about $16.60 a month.
 
Lisa2Boys said:
I have Sunrocket. They are just like Vonage just cheaper. You pay $199 for a whole year with the same features as Vonage. That is about $16.60 a month.
Click to expand...

hmm.... I need to look in to that!! I pay about $30 for Vonage
 
I have it also and love it!! We use it with our wireless router here in Germany and can have a stateside phone number with free domestic long distance!!

No more international rates to call our family, friends and the HO 800 number!! It was costing us a fortune!!

And this is a phone number that we can take with us anywhere we move next, my family will always be able to reach me with just a local call!!!
 
We have Vonage and we love it!At first we had some problems with bad reception. I figured it out: I have a backup program on my computer that moves large files over the internet to a backup server... so if that was running, it slowed things down a bit too much, and messed with the reception. Now I only run my backups in the middle of the night, and the problem is solved. :)
 
I wish I could get Vonage! We have to have a phone line for the dsl for it to work but we can't have the dsl without the phone line. :(
 
I'll let you know in a couple of days!! Once I get all the other issues w/ my computer and router and wireless figured out, we're switching to Vonage!
 
April, can you get cable internet in your area instead of the DSL (and for a similar price)? Then you wouldn't have to have the phone line. Just an thought! :)
 
jenniferp417 said:
April, can you get cable internet in your area instead of the DSL (and for a similar price)? Then you wouldn't have to have the phone line. Just an thought! :)
Click to expand...


We are out in the middle of nowhere!! We can only get DSL from our phone company, and the cable company doesn't come out this far!! Our town is growing so hopefully I will have able to switch soon! My WHOLE family lives in Indiana so it gets pretty expensive!
 
Lisa2Boys said:
I have Sunrocket. They are just like Vonage just cheaper. You pay $199 for a whole year with the same features as Vonage. That is about $16.60 a month.
Click to expand...
That's what we use, too. We love it! Especially considering that our old $35 phone plan was over $50 with taxes every month.
 

Frequently Asked Questions

What are the main features of Vonage Phone Service?

Vonage Phone Service offers a variety of features including unlimited calling to the U.S., Canada, and over 60 countries, voicemail, call waiting, call forwarding, and mobile app integration. Additionally, it provides options for video calling and conference calling, making it a versatile choice for both personal and business use.

How does Vonage compare to traditional landline services?

Vonage generally offers more flexibility and features compared to traditional landline services. With Vonage, you can make calls over the internet, which often results in lower costs, especially for long-distance calls. Traditional landlines may have higher rates for international calls and fewer features without additional costs.

Is the call quality with Vonage reliable?

Call quality with Vonage is typically very reliable, provided you have a stable internet connection. Users often report clear audio and minimal dropped calls. However, the quality can be affected by poor internet service or network congestion, so it's essential to ensure a good broadband connection for optimal performance.

Are there any hidden fees with Vonage Phone Service?

Vonage is known for its straightforward pricing, but some users have reported additional fees for certain features or services, such as international calling beyond the included countries. It's important to review the terms of service and any potential charges for add-ons to avoid unexpected costs.

Is Vonage Phone Service worth the investment for small businesses?

For small businesses, Vonage Phone Service can be a worthwhile investment due to its cost-effective pricing, extensive features, and scalability. It allows businesses to manage calls efficiently and provides tools that can enhance communication with customers. However, the decision should be based on specific business needs and budget considerations.

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