Is it time to quit with PC after all these screw ups?

[katie0128]

Katie, I actually did ask her. And she was super nice, but still said they wont do it.

Maybe they are being cautious with me because over all the adjustments I have done. I am on the phone with HO again, so I will see what they say

As frustrating as a "No" is, sometimes it is a bit easier to deal with when someone that is nice and helpful says it. Amazing what some good customer service can do in an unpleasant situation. Let us know what HO says after you talk to them tonight.

 

[Becky0216]

I talked to another rep and she aploogized and said they would rush the skillet to me. So I should have it saturday. She saw that I have already sold 5 sets of cookwear in 30 days and said they would rather have me sell more by having me display the whole set, then having to explain why there is a piece missing.
Thanks for all your help. Hopefully this is the end of my issues.

 

[Pampered Laura]

Becky I PM'ed you, I hope it helps...

 

[katie0128]

I talked to another rep and she aploogized and said they would rush the skillet to me. So I should have it saturday. She saw that I have already sold 5 sets of cookwear in 30 days and said they would rather have me sell more by having me display the whole set, then having to explain why there is a piece missing.
Thanks for all your help. Hopefully this is the end of my issues.

YIPPEE!!! Happy dance time!

 

[janetupnorth]

I talked to another rep and she aploogized and said they would rush the skillet to me. So I should have it saturday. She saw that I have already sold 5 sets of cookwear in 30 days and said they would rather have me sell more by having me display the whole set, then having to explain why there is a piece missing.
Thanks for all your help. Hopefully this is the end of my issues.

Wonderful Becky - if you don't get the answer you want, ask for a Supervisor each time.

Like any other company, PC has to constantly hire and train so agents will make mistakes.

PC is WONDERFUL at taking care of its consultants and that should have happened to begin with!

I'm so glad she apologized and hope you sincerely accept it.

I've dealt with other DS companies and not because I sell PC but from a business perspective can truly say we work for a GREAT COMPANY. I've had issues beyond belief with some other unmentioned DS companies and they didn't care about customer service like PC does!

You are going to do GREAT now and in the future with PC and I think you'll really love it!

 

[Kitchen Diva]

Becky- I'm glad that things are working out! Try to keep a positive attitude through all this and you won't get so discouraged. It's the only thing that kept me from going crazy when I was going through my issues... My sense of humor, this board and my positive attitude.

 

[kspry]

She saw that I have already sold 5 sets of cookwear in 30 days and said they would rather have me sell more by having me display the whole set, then having to explain why there is a piece missing.

Thank goodness!
One of my recruits has horrible FedEx in her neighborhood. She has seen them throw boxes over her fence rather than open the gate and put them on her porch.

At only 5 shows, with 4 of them needing adjustments (after 30 days, and HO asking for returns, so she has to pay shipping back since she didn't know what to do no PC in her home), she was thinking about quitting.

I hope I turned her around. The last order had 2 broken things but we got it sorted quickly with HO.

It seems a lot of my stuff has broken (that weird circle masher, HWC mugs, prep bowls,etc) or rusted (salad choppers)...but they are usually good about consultants getting replacements.