Is Cc Being Down Ruining My Show Sales?

Click For Summary

Discussion Overview

The thread discusses participants' frustrations regarding the downtime of the website and its impact on their show sales and leads. Many express concerns about being unable to access payment information and confirm leads due to the website being down.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Exploratory

Main Points Raised

  • One participant mentions having three outside orders from a show but is unable to access payment information due to the website being down.
  • Another participant shares their experience of receiving a HO lead but being unable to confirm details because of the website issues.
  • Several users express frustration over the timing of the website downtime, particularly on a Saturday when many are conducting business.
  • One participant speculates that a grace period might be granted for leads due to the website being down.
  • Another participant notes the confusion regarding the website's downtime schedule, indicating a change from what was previously communicated.
  • One user reflects on the realization of how much they rely on the website when it is unavailable.

Areas of Agreement / Disagreement

Views differ among participants regarding the impact of the website downtime, with some expressing significant frustration while others speculate on potential accommodations for leads.

Contextual Notes

Participants share personal experiences related to the website's downtime and its effects on their business activities, particularly in relation to show sales and lead management.

Who May Find This Useful

Consultants experiencing similar issues with website downtime or those interested in the community's shared experiences regarding business challenges may find this discussion relevant.

C
ChefBeckyD
Gold Member
Messages
20,320
Sheesh - My show from today has 3 outside orders from people who couldn't attend...(the roads were terrible here today!) and I can't get on to get their payment info. Grrrrrr....

Sure hope this update is worth all the trouble!
 
Yeah, and I just got a HO lead. Of course I can't confirm it or see who it is or what they want. I have to leave for tomorrow's show by 11:30 so hopefully I won't forget to get back to the website when I get home.
 
  • Thread starter
  • #3
BethCooks4U said:
Yeah, and I just got a HO lead. Of course I can't confirm it or see who it is or what they want. I have to leave for tomorrow's show by 11:30 so hopefully I won't forget to get back to the website when I get home.
Click to expand...

Ohhh, I didn't even think about leads! That would be so frustrating!
 
I would imagine that they will grant a grace period for leads, since the site's down. But, i can understand the frustration.
 
I can't imagine why they would do all day/night Saturday either. Seems to me lots of us working - and non-working - folks are almost always doing business on the website on Saturday. I, too, hope it's worth it - although I usually can't tell any changes after their "down" times. At least it's not next weekend at the end of the month :yuck:
 
ChefBeckyD said:
Sheesh - My show from today has 3 outside orders from people who couldn't attend...(the roads were terrible here today!) and I can't get on to get their payment info. Grrrrrr....

Sure hope this update is worth all the trouble!
Click to expand...

Weather here was AWFUL today too! It took me over an 1hr 30 min to drive what usually takes me less than 45 minutes!

Totally worth it though because it was NOT snowing in the town where the hostess lives. Now I have to getht e outside orders from those who were kept way by the snow :)
 
I have a HO lead as well that I got yesterday, and I THOUGHT the site said it would be down till noon today, but when I just went to log on, it says 7pm tonight...did I read that wrong last night?
Certainly IS frustrating.
 
It's still up on my iPhone & did say until Noon on Sunday, Jan. 23 (CT)

ETA: Guess it's taking longer than they expected. :(
 
chefsteph07 said:
I have a HO lead as well that I got yesterday, and I THOUGHT the site said it would be down till noon today, but when I just went to log on, it says 7pm tonight...did I read that wrong last night?
Certainly IS frustrating.
Click to expand...

No. it has been changed. Obviously they hit a snag somewhere along the way. Hopefully not too bad!
 
And I was being conservative and waiting until NOW to log on...LOL
 
isn't it funny how you don't realize how much you use or need something, until it is NOT there!?
 

Frequently Asked Questions

Is Cc Being Down Affecting My Show Sales?

Yes, if Cc is down, it can impact your show sales as it may prevent customers from placing orders or accessing the catalog. This can lead to missed sales opportunities during your show.

What Should I Do If Cc Is Down During My Show?

If Cc is down, consider using alternative methods to take orders, such as pen and paper or a different online platform. Inform your guests about the issue and reassure them that they can still place orders once the system is back up.

How Can I Keep My Customers Engaged If Cc Is Down?

Engage your customers by providing them with product demonstrations, sharing recipes, and discussing the benefits of the products. You can also encourage them to ask questions and share their experiences with Pampered Chef products.

Will I Still Receive Commissions If Cc Is Down?

Commissions are typically based on completed sales. If customers are unable to place orders due to Cc being down, those sales may not be counted until the system is operational again. Keep track of any orders taken manually to ensure they are processed later.

How Can I Prepare for Future Shows to Minimize Impact from Cc Downtime?

To minimize the impact of potential downtime, consider having a backup plan in place, such as offline order forms or a secondary payment method. Communicate with your customers about the possibility of technical issues and reassure them that their orders will be processed as soon as possible.

You must log in or register to reply here.

Similar Pampered Chef Threads

Is CC Down All Weekend and Ruining My Tax Filing Plans?
  • gailz2
    • Pampered Chef Finances
Replies
6
Views
1K
gailz2
Why is my show being shipped to the wrong location?
  • ChefBeckyD
    • General Pampered Chef Chat
Replies
13
Views
2K
chefann
Question on Who and How Payment Is Submitted for Sales
  • mrslulu2012
    • Recruiting and Team Leaders
Replies
6
Views
11K
raebates
Wow, $1000 from my 2nd show - what's my secret?
  • laylaleigh
    • General Pampered Chef Chat
Replies
7
Views
1K
raebates
Celebrating My First Show Success!
  • ashkay
    • General Pampered Chef Chat
Replies
5
Views
2K
Marg
Is This a Legitimate Order for My Pampered Chef Products?
  • cookn' katie
    • General Pampered Chef Chat
Replies
11
Views
3K
ChefPeg
Dilemma: Should I Give Away Sales for Incentive Trip Qualification?
  • Careyann
    • General Pampered Chef Chat
Replies
16
Views
2K
esavvymom
Humor Maximizing Your Sales Potential in a Bad Economy
  • raebates
    • General Pampered Chef Chat
Replies
7
Views
2K
raebates
New Consultant Success: Achieving Goals and Earning Rewards in Just 30 Days!
  • Yakmama
    • General Pampered Chef Chat
Replies
9
Views
1K
tlag1986
Group B Weigh-In Results: Down 7 Pounds & Weekend Recap
  • time2cook
    • General Pampered Chef Chat
Replies
4
Views
1K
Pamperedchef8592
Back
Top