I Was Part of the Focus Group for the Big Tech/Web Announcement

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Discussion Overview

This thread centers around participants' experiences and excitement regarding a recent focus group for a new website and app for Pampered Chef consultants. Participants share their thoughts on the potential impact of the new technology on their business operations and express varying levels of enthusiasm and concern about the changes.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses excitement about the new web-based technology, noting it will simplify business operations and reduce the learning curve for users.
  • Another participant shares their experience of being part of the focus group and highlights the advantages of the technology, including accessibility for those without smartphones or computers.
  • Several users mention concerns about negative feedback from other consultants regarding the new app, hoping for a more positive reception.
  • One participant notes that the new technology could enhance training for new consultants and streamline processes with hosts.
  • Multiple participants inquire about specific features, such as the ability to import contacts and whether the program will work offline.
  • One participant reflects on the mixed reactions observed during the spring launch event, suggesting that not all consultants may fully understand the benefits of the new technology.

Areas of Agreement / Disagreement

Views differ among participants, with some expressing strong enthusiasm for the new technology while others anticipate skepticism from the broader consultant community. No clear consensus emerges regarding the overall reception of the changes.

Contextual Notes

Participants share personal experiences and opinions based on their involvement in the focus group and their observations from the spring launch event. The discussion reflects a range of perspectives on the anticipated changes and their implications for business practices.

Who May Find This Useful

Consultants interested in the upcoming changes to the Pampered Chef platform and those seeking insights from peers who participated in the focus group may find this discussion relevant.

Sheila said:
Thanks Colleen! Now I want to know why all of my hosts complain about NOT being able to do that! Ugh!!! LOL

My hosts say the same thing.. they try to upload but it doesn't work.
 
I want to clarify my earlier post. I was writing late at night. I am not saying that Chris Manion said "just buy an iPad." I was responding to the person who posted that that's what an NED said to her. I don't know who that NED was. I certainly have no knowledge of Chris saying anything like that. Chris talked about her paycheck during her motivational speech. She was also one of NJR's customers so has been with the company almost as long.

I am also excited about how the picture of the product will come up when you enter the item.

I think the consultants who already have the iTechnology will quickly embrace the app and all of us will embrace the new web features and then learn from those using the app to see if it's worth it for our own business to upgrade. Maybe PC will do another promo to earn iProducts.

Someone on my Execs FB group suggested everyone e-mail HO asking to get Apple on board with Pampered Perks.
 
And it was an UL Exec, I fixed that --
 
I'm working on my survey now ... came here to see what else I needed to ask ... Apple Perk! Oh, yes!!!! Headed back to type that in now. :D
 
Did anyone hear at SL if they said they were posting the video aout the "new web" on Consutlant's corner? I thought I remembered hearing that. I'm guessing they'll be updating more things on CC today, and hopefully they will post that video for those that didn't attend.
 
Here's the top 10 from Marla & Jean ~ video taped from my iPhone during the event (so not the best quality): https://www.facebook.com/photo.php?v=3207735837494&set=vb.1389121744&type=2&theaterI video taped the whole thing, but the screen just looks white because the web page is so light. You can't see everything that the were doing in the intro video. So I cropped it down to just the top 10 highlights & posted for my Japan (and Germany) team members to see.
 
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  • #37
Becca_in_MD said:
Someone on my Execs FB group suggested everyone e-mail HO asking to get Apple on board with Pampered Perks.

Great idea! Apple actually offers a ton of companies a discount. We discovered that when buying my current MacBook Pro. The sales guy mentioned it and asked who we work for. My husband works for a pretty big national company and it was in there! I forget the exact discount, but anything is better than nothing. I'll put that in my survey too! I think that's a GREAT possibility!
 
Sheila said:
I've also had a lot of requests to "import" contacts vs typing them all in. Will we have an "import" ability now?

Yes, they can now. I use a CSV file in the proper configuration that Tec Support gave me. But they and also up load contact from their mail serve. Log in as your host and look at how to import contacts.

Opps just saw Colleen's reply...
 
Ok, so I had something pop up last week..I had a big fundraiser with over 85 orders, by about the 30th order it would take at least a minute to load the info..i.e. I would enter 'item # 1101, hit enter, and it would take almost a minute to load that number into P3 by the time I got to order # 85 it was a joke--over 2 min for the item to load or to scroll between orders...I called tech support and was told that within each show a mini database was created, in other words each show created its own database...my response was "are you kidding me? WHY???" the answer was "that is just the way it is"...so I finally got it submitted and of course there was a declined credit card..but it was for an online order so I would have had to go back to the online orders and look through all 30+ of them to figure out whose it was because when I looked it up online there was no name on CCorner to associate with it (it hadn't posted to CC yet)...so, to make a long story short I called tech support almost in tears to get help...they told me to send the show to them and they would search it to find the credit card #..they did and the tech guy called me back and said "wow, this is a big file"...I asked him what people with large 10K fundraisers do and he said it just takes long to load the orders because each show creates its own database. I am not a real tech person but more savvy than most, and I absolutely cannot understand why the program would do this.
I asked him if it would be easier with the new web based system and he told me they didn't know much about it yet....so I guess they have a3rd party helping to develop this? Hmmm
 
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  • #40
I think they have different levels of tech support staff.....those who are the programmers and the "behind the scenes" people and those who man the phones. So until they get the training and roll it out, they may not know a whole lot about it. That's my guess anyway?? Who knows!

But P3 has been LAME lately!! Worse for me than ever and I sure don't have those huge shows!!
 
Way to go on your fundraiser girl!I agree, P3 has been super slow lately! It takes forever for pages to load. I can't do anything with a customer on the phone anymore. It takes too long! :(
 
jennyl said:
Did anyone hear at SL if they said they were posting the video aout the "new web" on Consutlant's corner? I thought I remembered hearing that. I'm guessing they'll be updating more things on CC today, and hopefully they will post that video for those that didn't attend.

If anyone else was looking for something like this.... new section up on the website with videos and mobile app preview
https://www.pamperedchef.com/repsonly/new_site.jsp
 
I am really excited about this announcement!I'm not sure if you would know this, but I'm wondering about the calendar. I love that all the calendars sync together and I'm wondering if it syncs with external calendars like Google and Outlook. I don't really like the idea of having to go into an app to check my calendar because I use that thing for EVERYTHING. I would love it if this calendar would sync with outlook or google so I just have to enter shows in one place. Any idea?
 
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  • #44
PamperedK said:
I am really excited about this announcement!

I'm not sure if you would know this, but I'm wondering about the calendar. I love that all the calendars sync together and I'm wondering if it syncs with external calendars like Google and Outlook.

I don't really like the idea of having to go into an app to check my calendar because I use that thing for EVERYTHING. I would love it if this calendar would sync with outlook or google so I just have to enter shows in one place.

Any idea?
That question/suggestion of syncing with other calendars was asked at the focus group. At this point, I know it doesn't sync with the iPhone calendar and I'm not sure if they were able to answer if it synced with Google. I think they said it might, but it's something they are looking into more. That would be another good question for that [email protected] email.
 
Thanks! I'm not sure if we're "allowed" to email questions yet from Canada because they said they were going to send something out with an email address. They said we wouldn't necessarily have all the same features as the US (for some weird reason...but they were showing us your video so they warned us that it might be slightly different) so they are probably setting up a Canadian email address.
 
pamperedbecky said:
That question/suggestion of syncing with other calendars was asked at the focus group. At this point, I know it doesn't sync with the iPhone calendar and I'm not sure if they were able to answer if it synced with Google. I think they said it might, but it's something they are looking into more. That would be another good question for that [email protected] email.

I don't have an iPhone yet but would it sync with an iPad? When they were showing it on the screen it sure looked like the calendar set up. Also, do you think we will be easily able to click back and forth between the PC app and the iPad calendar? I like to see the full calendar when I am booking shows so I can avoid double booking myself.
 
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  • #47
bethcooks4u said:
I don't have an iPhone yet but would it sync with an iPad? When they were showing it on the screen it sure looked like the calendar set up. Also, do you think we will be easily able to click back and forth between the PC app and the iPad calendar? I like to see the full calendar when I am booking shows so I can avoid double booking myself.

No, based on what they told us, it doesn't not sync with iPhone or iPad or Android. Maybe in the future? If the iPad is like the iPhone (I just have the phone), it's pretty easy to go back and forth between the app and the iPhone calendar. I go back and forth between the calendar and email all the time.
 
Thanks to everyone who helped in the development of this program -- we are so lucky to have a company that listens!!
 
Nanisu said:
I asked him if it would be easier with the new web based system and he told me they didn't know much about it yet....so I guess they have a3rd party helping to develop this? Hmmm

Oh, I'm sure they had a 3rd party. We have a consultant whose husband works in IT and his company does work for PC.
 

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