How Would You Handle a Booking Conflict with Another Consultant?

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Discussion Overview

This thread explores the complexities of handling booking conflicts between Pampered Chef consultants when a host considers switching their show to another consultant they know. Participants share personal experiences and opinions on how to navigate these situations while maintaining professional relationships.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant describes a situation where a potential host expressed interest in switching from another consultant to them, feeling conflicted about the implications for their director.
  • Another participant shares their experience of having hosts switch to other consultants, suggesting that it is acceptable as long as the director still benefits.
  • Several participants express that directors may have different approaches, with some insisting that hosts should stick with their original consultant.
  • One participant notes the importance of communication with the director before the host makes a decision, to avoid surprises.
  • Another participant mentions that it is ultimately the host's decision and that the situation is out of the consultant's control once the host is informed.
  • Some participants discuss the timing of sending out invitations and how it can affect the situation, with varying opinions on the best practices.

Areas of Agreement / Disagreement

Views differ on whether it is appropriate to encourage a host to switch consultants, with some participants feeling it is acceptable while others emphasize loyalty to the original consultant. No clear consensus emerges on the best approach.

Contextual Notes

Participants share experiences from their own consultant journeys, reflecting on the dynamics of consultant relationships and the impact of personal connections on booking decisions.

Who May Find This Useful

Consultants navigating similar booking conflicts may find insights in the shared experiences and opinions of their peers.

hoosierchef
Messages
926
I was at my son's Cub Scout meeting tonight and got to talking to the den leaders wife. (We all met at Mr. Gatti's for food & fun.) I mentioned that I sell Pampered Chef and she replied, "Oh you do? I wish I had known that! I just booked a show with another lady." I said, "Really? Who?" As she was trying to recall she said, "Oh well, it doesn't matter. I could just cancel it with her and have it with you. Can I do that?" I was kinda stumped, because I hate to do that to any other fellow consultant. When she saw me kind of hesitate she added, "Well, I don't really know this lady, I met her at a Taste of Home show....." I threw out a few names, and finally hit a jackpot with her. She had booked a show with my Director! :eek:

She went on to say that she was going to have to reschedule anyway, because she hadn't realized at the time that she already had another committment that same day and said she would just have a show with me since we know each other.

I'm kinda at a loss. I really would like to do her show and my director will be earning money from my show anyway, but at the same time I feel guilty. I suggested she call my director and tell her she needed to reschedule and mention that she met me and was interested in doing a show with me to see what my director says.

How would you handle something like this?? I totally didn't try to lure her away from my director. She wants to do the show with me. I don't think my director would care, but I would feel bad anyway. :confused:
 
I have had it happen the other way to me before (they booked with me, then a friend signs up or mentions they sell PC and they switch to the other person). I think it is okay, and I am sure your director would rather still make a little off you doing the show than a totally different consultant...
 
Oy - that's a tough one. As a Director...if I were in your Director's shoes and found out that the host knew one of my downline consultants, I would insist she do the show with my downline consultant. But that's just me. I am very big on helping my team build thier businesses. But not all directors work that way - everyone has thier own style...
 
dannyzmom said:
Oy - that's a tough one. As a Director...if I were in your Director's shoes and found out that the host knew one of my downline consultants, I would insist she do the show with my downline consultant. But that's just me. I am very big on helping my team build thier businesses. But not all directors work that way - everyone has thier own style...

Carolyn You ROCK!!!!:D
 
I can definitely see my director doing that, too, Carolyn. Tammi, do you feel comfortable enough with your director to ask her about it?
 
  • Thread starter
  • #6
raebates said:
I can definitely see my director doing that, too, Carolyn. Tammi, do you feel comfortable enough with your director to ask her about it?

Yeah.....I LOVE HER!! She was my "Hospitality Director" back in 2000, so when I went to sign back up....I sought HER out. I really don't think she'll have a problem with it. Do you think I should call her before the hostess does??
 
I would go with Rae and talk to your director about it. Tell her the situation. Hopefully she'll just say "take it" and go and understand that you starting your business well will help her more in the long run.

I had a friend who just booked a show with another new consultant in a totally different cluster. She felt bad about the possibility of cancelling on the new person (even though I'm new too) and is doing that show, but coming to one of mine in March and booking off that for the future. That other consultant will get leads off her show, but in the long run, I just feel "honored" that she wants to "come back" to me...
 
I would, just so she's aware. Putting myself in her shoes, if one of your friends had booked with me then wanted to switch to a show with you, I'd prefer not to be blind-sided. If I know about it before she calls, I can be really gracious.
 
Yes Tammi - call her and explain before the host calls so she is aware of what is happening, doesn't pressure the host too much and can handle it well...
 
  • Thread starter
  • #10
Thanks.....I new you guys could give me great direction!! I'm going to call her right now......
 
Ok, Rae - we're typing the same thing in different forms at the same time - LOL!

If Tammi doesn't take "our" advice... LOL!....
 
Great minds think alike.That, or you should be really scared.
 
:rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes:

If she only knew...


...just kidding Tammi! ;)
 
  • Thread starter
  • #14
Ok, so....My conscience feels better, but I'm at a loss now as to what is going to happen. :( My director said she already had her postcards stamped and ready to go. Her party is scheduled for April 20th. So, I just told my director that I just wanted to give her a heads up when the hostess calls. What should I do now?? :(
 
It's in the host's hands, now. Either she'll contact your director, or she won't. You said that the host told you she was going to have to reschedule, anyway, so the postcards are a moot point.
 
You did what you could - you'll just have to wait and see what happens. If she still holds the show, MAYBE your director will be nice and give you the bookings or you just wait and catch her next time around...

You can't live life with the coulda, woulda, shouldas...things happen for a reason and you have to hope that it will work out the best...

You have no control over the fact that she would have to change the date OR that your director filled out invitations over a month in advance!
 
  • Thread starter
  • #17
janetupnorth said:
You have no control over the fact that she would have to change the date OR that your director filled out invitations over a month in advance!

Thanks Janet!! Speaking of which.....That seems kinda crazy to me, unless she's just trying to be super prepared...(Which I would try if I didn't work a FT job OUTside the home.) How early/when should you start these things?
 
I agree with Rae. You could offer to give your director a few dollars to cover the invitations if you want/would make you feel better but at this point I'd leave it in your host/friends hands.
 
I have the hosts mail them out themselves about 2 weeks in advance - seems to work well around here...any longer and people seem to lose them! :) ...but that seems to be the nature of the "northwoods".
 
She has cards already stamped and ready? Wow, she's efficient and optimist considering things often change.

What would the answer be if it was a consultant you didn't know? Would you try to get the show or encourage her to hold her commitment?
 
  • Thread starter
  • #21
beepampered said:
What would the answer be if it was a consultant you didn't know? Would you try to get the show or encourage her to hold her commitment?

Hum...That's a tough question. I would probably have left it in the hostess' hands to decide. I did tell her that I didn't care to do her show, but certainly understand that she already has a commitment to another consultant and would not be offended if she goes ahead with her.
 
Jilleysue said:
Carolyn You ROCK!!!!:D


Nah - I just know that in order for me to succeed, I need a strong team...I mean, ya'll are cute & bubbly and fun...but that only gets ya so far...without bookings all you've got left is a cute pair of thong panties to hang from your microfiber towel ;)
 
you crack me up Carolyn!
 
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  • #24
dannyzmom said:
Nah - I just know that in order for me to succeed, I need a strong team...I mean, ya'll are cute & bubbly and fun...but that only gets ya so far...without bookings all you've got left is a cute pair of thong panties to hang from your microfiber towel ;)


OMG! :eek: I'm trying to fight the visual.....but it's just too difficult!!! :p :p :p :p
 
dannyzmom said:
Nah - I just know that in order for me to succeed, I need a strong team...I mean, ya'll are cute & bubbly and fun...but that only gets ya so far...without bookings all you've got left is a cute pair of thong panties to hang from your microfiber towel ;)

ROTFL. But since the thongs say chef's success you've got really cut thongs. :p
 
tlennhoff said:
ROTFL. But since the thongs say chef's success you've got really cut thongs. :p

Hey - have those been put up for sale on cafe-press yet? I need to get me a pair!! At least then if I whip out my panties when I mean to whip out my MF towel (that stands for MicroFiber you dirty minded people) I'll be advertising for CS at the same time!!
 
dannyzmom said:
Hey - have those been put up for sale on cafe-press yet? I need to get me a pair!! At least then if I whip out my panties when I mean to whip out my MF towel (that stands for MicroFiber you dirty minded people) I'll be advertising for CS at the same time!!

Yep they are up there - ~$8. :p
 
I had this happen to me before except I was on the other end. I agree with Rae, it is ulitmately up to the host.
 
cmdtrgd said:
Where are they?

Ann did up a bunch of clothing and other things based on the chef success buttons she did for conference. You can find them at CafePress
 

Frequently Asked Questions

What should I do if I have a booking conflict with another Pampered Chef consultant?

If you find yourself in a booking conflict with another consultant, the first step is to communicate openly with them. Reach out to discuss the situation and see if you can come to a mutual agreement. It's important to prioritize professionalism and maintain a good relationship within the team.

Is there a specific policy for handling booking conflicts in Pampered Chef?

While Pampered Chef does not have a strict policy for booking conflicts, it encourages consultants to follow the "first come, first served" principle. This means that the consultant who secured the booking first should maintain that date. However, it's always best to discuss and negotiate with the other consultant involved.

How can I prevent booking conflicts with other consultants?

To prevent booking conflicts, it's helpful to maintain clear communication with your team. Regularly share your upcoming events and encourage others to do the same. Utilizing a shared calendar can also help everyone stay informed about each other's bookings and avoid overlaps.

What if the other consultant refuses to negotiate the booking conflict?

If the other consultant is unwilling to negotiate, you may need to respect their booking if they secured it first. However, you can still offer to collaborate on future events or find alternative dates that work for both of you. Maintaining a positive relationship is key in direct sales.

Can I reach out to my upline for advice on handling a booking conflict?

Absolutely! Your upline can provide valuable guidance and support in navigating booking conflicts. They may have experience with similar situations and can offer strategies to resolve the issue amicably while maintaining professionalism within the team.

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