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The thread explores various methods participants use to notify past hosts about expiring discounts. Participants share their experiences and practices regarding communication strategies, including emails, postcards, and phone calls.
Views differ on the best method to notify hosts, with some participants favoring postcards and others relying on emails. No clear consensus emerges on a single preferred approach.
Participants discuss their personal experiences and practices regarding communication with past hosts, without implying any official guidance from Pampered Chef.
Consultants looking for insights on how to effectively communicate with past hosts about expiring discounts may find the shared experiences relevant.
kearstin said:When you have a past host whose discount is about to expire what do you do? Email, call, send a postcard...? I have several hosts who are about to expire and I want to encourage them to book this fall.
Sidenote - is November typically Sell-a-Thon?
Thanks![]()
Kearstin
I was thinking I would do a postcard, but haven't had time to create anything yet and I must have looked past the postcards on Merrill. I'll have to look again!cathyskitchen said:Yes, HO sends an email to them if you had their email entered on their profile screen when you submitted their show. I also send a postcard from Merrill about 2 months prior to the PHD end date that has wording on it about "your 10% PHD is about to expire" (then I write the exact date) and it also asks if they are interested in booking another show. I do get phone calls and emails after they receive one or both, esp. if they want to order products with the discount! If I had time, I'd follow up with a phone call, too, so that's probably a good idea if you want to rebook them. HTH! (no idea about SAT - in years past, it was always Dec - last year was a first for Nov, so we'll see!).
You can notify hosts about expiring discounts through a personalized email or message. Make sure to include details about the discount, the expiration date, and any relevant information about how they can take advantage of it before it expires.
It is best to notify hosts at least one week before the discount expires. This gives them ample time to plan their events and encourage their guests to make purchases while the discount is still valid.
Yes, using social media is an effective way to reach out to hosts. You can create a post or send a direct message to remind them about the expiring discounts, ensuring they have all the necessary details to share with their guests.
Yes, along with the expiration date, you should provide information on how to redeem the discount, any specific products it applies to, and tips on how to promote it during their events.
If a host misses the notification, it’s important to be understanding. You can offer a brief extension or suggest alternative discounts or promotions that may be available to help them still achieve their sales goals.