Here Is My Frustration...i Have a Lady Who Has a Catalog Show

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Discussion Overview

The thread discusses a participant's frustration with a catalog show host who has not returned calls or orders after a month. Participants share their experiences and thoughts on handling similar situations, particularly regarding the distribution of catalogs and expectations for returns.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration over a host who has not returned calls or completed orders for a catalog show.
  • Another participant questions the nature of the items given to the host, seeking clarification on whether products were provided.
  • Several participants mention the importance of specifying expectations when handing out catalogs to ensure they are returned.
  • One participant shares their practice of limiting the number of catalogs given to hosts, suggesting that fewer catalogs may lead to better returns.
  • Another participant notes they typically give out three catalogs for cooking shows and four for catalog shows, emphasizing the need for hosts to communicate the return of catalogs to their friends.

Areas of Agreement / Disagreement

Views differ on the best approach to managing catalog distribution and expectations for returns. Some participants agree on limiting the number of catalogs given, while others share varying practices.

Contextual Notes

The discussion reflects personal experiences and practices related to managing catalog shows within the consultant community.

Who May Find This Useful

Consultants looking for insights on handling catalog shows and managing host relationships may find this discussion relevant.

lterman
Messages
54
Here is my frustration...

I have a lady who has a catalog show going on...for a month now! Why because every time I called her she gave me some excuse about not being able to get orders. I really couldnt say no because she was one of my first four at the time.

She called me one day out of the blue and said I need to sign up. We got all the way to where I just needed her CC#s and click on submit. She had to take another phone call and said she would call me back. She has not called me back. I've been calling her over and over again. She wont return my phone calls. I keep getting her answering machine. I've about had it with her. My trainer said not to give up on her. I'm at the point where I just want my catalogs returned and the items I gave to her for her catalog show.

What do you think I should do?
 
What do you mean the items you gave her for her catalog show? Did you give he rproducts?
 
dannyzmom said:
What do you mean the items you gave her for her catalog show? Did you give he rproducts?

That is what I was thinking.

Plus, you may not get the catalogs back unless you specify when you hand them out. I let all my hosts & customers have the catalogs.
 
  • Thread starter
  • #4
I meant the catalogs. I gave her 10 for her catalog show. She was my very first catalog show.
 
lterman said:
I meant the catalogs. I gave her 10 for her catalog show. She was my very first catalog show.

Consider it a lesson learned and chalk it up to experience. You'll likely not get those catalogs back. Next time give out WAY less.
 
dannyzmom said:
Consider it a lesson learned and chalk it up to experience. You'll likely not get those catalogs back. Next time give out WAY less.

I agree. The most I give out is 3 catalogs, and that's only when I know the person works in a very large office. Otherwise, I give out 2, one for the host to mark up for herself (I figure most people are like me, they mark up their catalogs of what they want then select from there), and one to show around.

I think I'd make monthly calls to her, just one a month. This is just to remind her that you are there when she's ready.
 
I usually give 3 catalogs for cooking shows and 4 for catalog shows. I ask hosts to tell their friends that they need the book back by ____ so they can share it with the next person and to NEVER give away the last book. Most are fine with it but some want a few more and I do get them more if they like.

I tell them that they can give the catalogs to whoever wants them after the show and to please not throw them away - ever. If they don't want them anymore I suggest they leave them at the beauty parlor, doctor's office, etc. Most say they will...
 

Frequently Asked Questions

What is a catalog show in Pampered Chef?

A catalog show is a type of party where the host shares Pampered Chef catalogs with friends, family, and colleagues, allowing them to place orders without the need for a physical gathering. The host collects orders over a specified period and submits them to earn rewards based on the total sales.

How can I support my host during their catalog show?

You can support your host by providing them with catalogs, order forms, and any promotional materials they might need. Additionally, offer to help them promote the show through social media or by sending reminders to potential guests about the ordering deadline.

What should I do if my host is struggling to get orders?

If your host is struggling, encourage them to reach out to their network personally, as personal invitations often yield better results. Suggest they share their excitement about the products and any special promotions or discounts available during the show to entice more orders.

How do I handle customer questions about products during a catalog show?

Be prepared to answer common questions about the products, such as their uses, care instructions, and any current promotions. If you don’t know the answer, reassure the customer that you will find the information and get back to them promptly.

What are the benefits for the host of a catalog show?

The host can earn free products, discounts, and exclusive items based on the total sales from the catalog show. Additionally, hosting a catalog show allows them to share their love for Pampered Chef products with their network without the pressure of organizing a traditional party.

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