Help with pp3: Entering Credit Card Payment

Click For Summary

Discussion Overview

This thread discusses the process of entering credit card payments for hosts in Pampered Chef shows, particularly when a host wants to cover the entire show cost with their credit card. Participants share their experiences and clarify potential confusion regarding payment processing.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses confusion about entering a full payment on a host's credit card.
  • Another participant mentions that the system indicates not all guests have paid unless payments are entered for each guest, but reassures that the order can still be submitted.
  • One participant, identifying as a consultant, states that they believe a host cannot pay for everyone’s order on their credit card, referencing past experiences.
  • Another participant shares that they successfully processed a long-distance catalog show where the host collected payments and used their credit card for the total.
  • One participant reports having no issues when charging a large show amount to a host's credit card.
  • Another participant notes they were previously unaware that a host could pay for the entire show with their credit card, having always processed payments separately for each guest.

Areas of Agreement / Disagreement

Views differ on whether a host can pay for all guests' orders with their credit card, with some participants believing it is not allowed while others share successful experiences of doing so.

Contextual Notes

Participants share personal experiences and interpretations of payment processing rules, indicating varying levels of familiarity with the policies.

Who May Find This Useful

Consultants navigating payment processing for shows, particularly those dealing with hosts who wish to use credit cards for multiple orders.

newchefmommy
Messages
159
I need someone to help me with PP3

I have a host who wants to pay for the whole show on a credit card, I am having trouble figuring out how to enter it this way..any help would be great
thanks
 
You should be able to put the entire amount on her credit card under payments on her order.
 
  • Thread starter
  • #3
but its showing up that not all guests have paid, i am so confused!
 
but its showing up that not all guests have paid, i am so confused!
It's going to show up as "not all guests have paid" unless you enter a payment for each of them. That's okay, you can still submit it - that is just a warning so that you won't accidently process it with out confirming payment for a particular guest.
 
I don't think the host can pay for everyone's order on her credit card. At least, that is how it used to be. I would definitely check the policy on that.
 
Just looked it up. This is what is states:

Customer Payment Cards (Credit/Debit)
The Pampered Chef® accepts only Visa®, MasterCard®,
Discover®/ Novus® and American Express® from customers
and hosts for their orders.
• If a payment slip is filled out incorrectly, the order
will be treated as unpaid until clarification of information
is received. Processing and shipment of the order will
also be delayed.
• If a payment card is declined, you will be contacted for
another form of payment via e-mail or phone call. The
Show will not be processed until another form of payment
is made. You will have the choice of submitting alternate
payment for the shortage or canceling the order and
submitting a new order.
• Only one customer order can be charged per
payment card number submitted, except in the following
situations:
• Direct Shipment (Example: Your customer places an
order for herself and a second order to be shipped
to her sister.)
• A Friend in Need (Example: One customer forgets
her checkbook; another customer helps her out by
putting both orders on her payment card.)
• Outside Order Received After the Show
(Example: Host collects an outside order paid with
a check and places the order on her payment card
along with her own purchases.)
In these cases, fill out a separate sales receipt for each order;
then fill in the payment card information for the total of
these separate orders on the sales receipt belonging to the
payment card holder.
 
  • Thread starter
  • #7
jcsmilez said:
It's going to show up as "not all guests have paid" unless you enter a payment for each of them. That's okay, you can still submit it - that is just a warning so that you won't accidently process it with out confirming payment for a particular guest.

I submitted it this way and the order went thru..

thanks
 
stacywhitlow said:
I don't think the host can pay for everyone's order on her credit card. At least, that is how it used to be. I would definitely check the policy on that.

I just submitted a long-distance catalog show - and the host had everyone pay her, and then just gave me her CC# to pay for the show. It went through okay.
 
I just put a $900+ show on the hosts credit card on Wednesday, and she received the last of her show boxes today. So, no problems.
 
  • Thread starter
  • #10
Thanks so much everyone
 
That is good to know. I was always told that a host couldn't use her card to pay for everything. That is how it seems worded also. That would make things much easier on me though. I live an hour away from my bank & it is a pain to have to deposit checks.
 
I never realized I could do that. I always just put the card number as seperate transactions under each guest. Good to know.
 

Frequently Asked Questions

What is PP3 in the context of Pampered Chef?

PP3 refers to the third phase of the Pampered Chef order processing system, which includes entering customer payment information, such as credit card details, for processing orders.

How do I enter a credit card payment in PP3?

To enter a credit card payment in PP3, navigate to the payment section of the order form. Select the credit card option, input the card number, expiration date, CVV, and billing address, then confirm the details before submitting the payment.

What should I do if the credit card payment is declined?

If a credit card payment is declined, check the entered details for accuracy, including the card number and expiration date. If everything appears correct, advise the customer to contact their bank or try a different payment method.

Can I save a customer's credit card information for future orders?

No, for security and privacy reasons, Pampered Chef does not allow the saving of customer credit card information. Customers will need to enter their payment details for each order.

What security measures are in place for credit card transactions in PP3?

Pampered Chef employs industry-standard encryption and security protocols to protect customer credit card information during transactions, ensuring that all data is securely processed and stored.

Similar Pampered Chef Threads

  • MissChef
  • Business, Marketing and Customer Service
Replies
13
Views
2K
Melissa78
  • wadesgirl
  • Business, Marketing and Customer Service
Replies
4
Views
2K
DebPC
  • ShellBeach
  • Business, Marketing and Customer Service
Replies
13
Views
3K
Becca_in_MD
  • beepampered
  • Business, Marketing and Customer Service
Replies
2
Views
1K
NooraK
  • taterbug
  • Business, Marketing and Customer Service
Replies
5
Views
2K
Intrepid_Chef
  • pc_jessica
  • Business, Marketing and Customer Service
Replies
13
Views
2K
Judybabe
  • Bren706
  • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
  • PamperedchefDaly
  • Business, Marketing and Customer Service
Replies
2
Views
3K
Admin Greg
  • Roadtripray
  • Business, Marketing and Customer Service
Replies
4
Views
3K
AnaCash
  • leannlang
  • Business, Marketing and Customer Service
Replies
2
Views
1K
pamperedlinda
Back
Top