Having trouble registering for Leadership?

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Many users experienced significant issues while registering for the Leadership conference, primarily due to overwhelming traffic on the registration site. Participants reported problems such as difficulties accessing the Conference Club funds, incorrect payment methods being displayed, and wrong names associated with hotel reservations. Some callers faced long hold times when trying to resolve these issues with customer service, often receiving vague answers about the ongoing problems. There were also reports of the registration system being temporarily shut down for fixes, leading to confusion among those who had already registered. Many expressed frustration over the lack of communication from the organizing body regarding these technical issues. Eventually, some users were able to successfully re-register and confirm their details, but concerns remained about whether others would face charges for incorrect registrations. Overall, the situation highlighted the need for better preparation and communication from the event organizers to handle high traffic during registration periods.
chefkugler
chefkugler
Messages
115
Is anyone else haveing trouble registering for Leadership? I assume there are too many people on it at once. I got almost registered and then the page didn't show my conference club money and wanted me to pay. I don't think so since I already put aside throught he club that $200.
 
It's horrible! We've totally overloaded the system!

I did get through but it wouldn't give me the option for conference club so I just put in my PC debit.

I've been on hold with the hotel co. for 23 minutes now. When I go there, it gives me another consultant's name. What's up with that?

Those poor people.. they have no idea what they are in for! :D
 
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  • #3
I just went back in again to try, it shows I registered. Shows a credit card for payment. Not mine. Even has wrong workshops.
 
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  • #4
Do you think I can cancel the registration and try again?
I called HO and I'm holding a spot in line for a call back.
 
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  • #5
I can't wait to see who's card was charged for my reservation. But at least I got my room booked.
 
My name was incorrect also. I went through the hotel registration process and put in my contact information. So I have a reservation, but I think the other person is going to be messed up until I get through to have the everything corrected. Hopefully not, but I am not sure.
 
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  • #7
So your registration for Conference has the wrong name?
 
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  • #8
Mine is all my info, just not my payment.
I have been on the phone with HO for 35 min now. The guy I'm talking to keeps putting me on hold. He hasn't really had any answers yet. He was trying to say dont' worry about the credit card.
 
For me, my conference registration was correct. When I went to register for a hotel, a Consultant from South Carolina was listed.
 
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  • #10
Oh dear.
I just hung up. His final answer to me is I DON'T KNOW WHY IT HAS A CREDIT CARD. Ok so do you think the person who owns that card will be upset?
I told him they should shut it down until they know why it is all wrong for everyone.
 
I couldn't figure out how to use my Conference Club for registration. It made me put in my debit card number. I am registered, though. Then I tried to get hotel reservations and at first it said it didn't recognize me. Then someone's name from Terra Haute, IN came up. I'm on hold on the phone - good thing it is an 800 number!!!
 
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  • #12
I told the guy they should shut down registration if they don't know why everything is mixed. He said well Conference club isn't an option. I said it has to be one and always is.( honestly I don't think he knows what he is doing)
 
At least they have good holding music!
 
chefkugler said:
I told the guy they should shut down registration if they don't know why everything is mixed. He said well Conference club isn't an option. I said it has to be one and always is.( honestly I don't think he knows what he is doing)
Click to expand...


Then what is the point of Conference Club?!?!?
 
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  • #15
Exactly. I hope they straighten this out soon.
 
Ummmmm....its not like they didn't know this was coming!!! They just recently announced when registration was going to open, so they could have changed the date and fixed it!!! :(
 
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  • #17
I went on the site and right now the registration tab is not there. HMMMMM
 
I just got off the phone with the travel people - they said the site is down (we probably broke it!) and he took my info and got my housing registration done.
 
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  • #19
Nice, we broke the site.:yuck:
 
So? What? Is Travel Planners doing this under a different name?:bugeye:

I guess fortunately for me, I can't commit to going quite yet so I'll wait out the storm.
 
I got an email on my loop that says that they were going to take registration down until they get it fixed. I'm with you Beth, I haven't commited to the 16 hours of travel it will take to get me there.
 
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  • #22
At least they finally took it down to fix it. Why keep letting everyone register with errors.
 
I will call HO tomorrow about my conference club issue. I used my debit card in the meantime.

Got my hotel registered after being on hold with them for 27 minutes. I also was logged in under a different name. I went with it all the way through and changed all the info to mine, but then didn't finish out because I didn't want to screw the other consultant out of her reservation.

I feel bad for everyone.. but like mentioned above, they knew it was coming and they know how we are! They should have had all the kinks worked out.

Oh... and I'm pretty sure it's a new company doing the reservations... not travel planners affiliated at all. (Although with the screw ups it seems as though it could be!)
 
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  • #24
I went back to be sure my hotel info is still right and it is. Thank God. At least that part is right. I hope they fix the conference club thing. That is how I need to pay too.
 
I tried to log on and get my hotel info and put in my name and number and it couldn't bring it up. Not feeling too confident about that...
 
just checked and they did already charge me the $50 so hopefully I'll get an e-mail confirmation soon.
 
I had a lot of problems, too, Colleen. Let me know if you get that e-mail. I haven't gotten mine yet.

I booked a room at the Westin (LOVE the comfy beds!), but had to do that thru the phone # because the name that popped up when I went thru the site wasn't mine.

Geez, hope they don't charge all our cards for the "wrong" registrations! Yikes!! My poor bank....hope they will put a "stop payment" if there seems to be a lot of strange activity on the account.

Oh boy, what an afternoon!
 
I'll let you know Janice!
 
If you can't work out the payment to be changed to conference club just notify HO via email and ask them to release the funds to your commission check and it will show up on the Nov. 8 check. That's what would happen if you had been in the cclub and then told them you weren't registering after all.
 
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  • #30
It has been a very interesting afternoon with all this. Like someone said, can't wait to see what happens with everyones cards.
 

Frequently Asked Questions

What should I do if I'm unable to access the registration page for Leadership?

If you're having trouble accessing the registration page, first check your internet connection and try refreshing the page. If the issue persists, clear your browser's cache and cookies or try using a different browser. If none of these steps work, contact Pampered Chef's customer support for assistance.

Why am I receiving an error message when trying to register for Leadership?

Error messages can occur for various reasons, such as entering incorrect login credentials or trying to register outside the registration period. Double-check your information and ensure that you are registering during the designated timeframe. If the problem continues, reach out to customer support for help.

Can I register for Leadership if I am not yet a qualified consultant?

What payment methods are accepted for Leadership registration?

Who can I contact for help if I'm still having trouble registering for Leadership?

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