Karen Weber
Gold Member
- 152
Have You Received Your Market Tote and Lunch Tote Yet?
- Context: Director
- Thread starter Karen Weber
- Start date
Click For Summary
Discussion Overview
The thread centers around participants discussing the status of their market and lunch totes, which were expected as a reward for submitting shows. Many express their anticipation and frustration over not receiving the totes, while some share tracking methods and experiences with customer service regarding the shipments.
Discussion Character
- Anecdotal
- Opinion-based
- Exploratory
Main Points Raised
- One participant, identifying as a consultant, inquires about the receipt of market and lunch totes after submitting shows.
- Several participants mention they have not received their totes despite submitting multiple shows.
- One participant shares their experience of contacting customer service, who could not provide information about the totes' shipment.
- Another participant notes that their team members also have not received the totes, indicating a broader concern.
- Some participants discuss tracking methods for the totes using the adjustment screen and FedEx.
- One participant mentions receiving their totes, while others express continued frustration over delays.
Areas of Agreement / Disagreement
Views differ regarding the receipt of totes, with some participants having received theirs while many others have not, indicating no clear consensus on the overall status of the shipments.
Contextual Notes
Participants are sharing personal experiences related to the shipment of promotional items and the communication from customer service regarding their orders.
Who May Find This Useful
Consultants who are awaiting their market and lunch totes or are interested in tracking their shipments may find this discussion relevant.
BethCooks4U
Gold Member
- 12,926
Karen Weber
Gold Member
- 152
ChefBeckyD
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- 20,320
flemings99
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- 1,025
BethCooks4U
Gold Member
- 12,926
Chef Karen said:
Under frequently visited links -> product adjustment. Then follow prompts to get to the screen that you can put the "show #" in and choose "don't remember..." If it has shipped it will show up. You can track it at FedEx with that reference # - your consultant #, show # and 01 added at the end (e.g. 293128G057501) if it is not being sent smartpost.
Ginger428
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- 4,361
Sheila
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- 5,350
Karen Weber
Gold Member
- 152
Talked to customer service about tote bags and mini insertsThanks Beth for the instructions.
I called customer service about the market tote and lunch bags. After 10 minutes she couldn't find anything about the totes and suggested that they might be shipped from another source. My guess is that they are not available yet. Sure hope this doesn't mess up the April promotions since they have not put out a flyer on these bags yet. Also, asked her to check on my mini flyers because in the consultant email news it said that spring launch minis were to be received on the 20th. and pre-order spring catalogs a few days later. She looked it up and couldn't figure out why it showed up under shipping out to me but then it said cancel after it. Has anyone received theirs yet? Or do you think they caught a mistake on the mini's and now they have to come up with stickers for it too.
I didn't get the email today from Jean about giving us $$ because of the mess up in the catalogs. How much???
Karen
I called customer service about the market tote and lunch bags. After 10 minutes she couldn't find anything about the totes and suggested that they might be shipped from another source. My guess is that they are not available yet. Sure hope this doesn't mess up the April promotions since they have not put out a flyer on these bags yet. Also, asked her to check on my mini flyers because in the consultant email news it said that spring launch minis were to be received on the 20th. and pre-order spring catalogs a few days later. She looked it up and couldn't figure out why it showed up under shipping out to me but then it said cancel after it. Has anyone received theirs yet? Or do you think they caught a mistake on the mini's and now they have to come up with stickers for it too.
I didn't get the email today from Jean about giving us $$ because of the mess up in the catalogs. How much???
Karen
quiverfull7
Gold Member
- 3,142
Dear Consultant,I wanted to let you know that we began printing an updated version of the Spring/Summer 2012 catalog on Monday, Feb. 20. This new version has the appropriate modifications and will not require any “stickering.”I know some of you have spent significant time “stickering” catalogs for your host packets. We understand how inconvenient this has been for you! While we can’t replace those, or the work you’ve done, we’ll automatically deposit 5 Pampered Chef® dollars into your account for each pack of catalogs previously purchased – just to let you know we recognize the additional time you’ve spent and regret the inconvenience to you.If you purchased catalogs on or after Feb. 17, rest assured that you'll receive the new version of the catalog.I’m so excited about everything the new season has to offer. Thank you for your understanding, and have a great spring selling season!Sincerely,Jean Jonas
Sr. Vice President, Sales
Sr. Vice President, Sales
ChefBeckyD
Gold Member
- 20,320
BethCooks4U
Gold Member
- 12,926
Frequently Asked Questions
What is the Market Tote and Lunch Tote from Pampered Chef?
The Market Tote and Lunch Tote are specially designed bags offered by Pampered Chef for convenient shopping and meal prep. The Market Tote is ideal for carrying groceries or kitchen tools, while the Lunch Tote is perfect for packing meals and snacks on the go.
How can I track the delivery of my Market Tote and Lunch Tote?
You can track the delivery of your Market Tote and Lunch Tote by checking the shipping confirmation email sent to you after your order was placed. This email will include a tracking number that you can use on the carrier's website to see the status of your shipment.
What should I do if I haven't received my Market Tote and Lunch Tote yet?
If you haven't received your Market Tote and Lunch Tote yet, first check the tracking information for any updates. If the tracking shows that it has been delivered but you haven't received it, please contact your local delivery service. If there are further issues, reach out to Pampered Chef customer service for assistance.
Can I return or exchange my Market Tote and Lunch Tote?
Are there any special care instructions for the Market Tote and Lunch Tote?
Yes, to ensure the longevity of your Market Tote and Lunch Tote, it is recommended to wipe them clean with a damp cloth and avoid using harsh chemicals. Always check the care label for specific instructions regarding washing and maintenance.
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