Have you experienced cracking in your microplane graters?

Click For Summary

Discussion Overview

The thread discusses experiences related to cracking in microplane graters among participants, with several sharing personal accounts of issues encountered and replacements received. Participants express varying degrees of satisfaction and concern regarding the product's durability.

Discussion Character

  • Anecdotal, Opinion-based, Exploratory

Main Points Raised

  • One participant reports adjusting a microplane that cracked and expresses gratitude for the warranty.
  • Another participant mentions their microplane broke after four months of daily use, but was replaced without issue.
  • A participant identifies that their director has broken three graters during shows and meetings, all replaced by the company.
  • Some participants speculate about a potential bad batch of graters, with one noting they have not experienced issues personally.
  • Several users mention that cracking seems common, with multiple instances reported among their cluster members.
  • One participant expresses frustration with the product's design and suggests that the grater frame needs strengthening.
  • Another participant shares that they have used microplane graters for years without problems but acknowledges a need for design improvements.
  • One participant recounts a customer's experience with cracking and relates it to improper handling during a demonstration.
  • Another participant describes their own grater breaking after showing visible cracks, indicating a potential design flaw.

Areas of Agreement / Disagreement

Views differ on the prevalence of cracking, with some participants reporting frequent issues while others have had positive experiences. No clear consensus emerges regarding the overall reliability of the product.

Contextual Notes

Participants share personal experiences with the microplane graters, focusing on durability and handling concerns. The discussion reflects a mix of satisfaction with customer service and frustration with product design.

Who May Find This Useful

Consultants who use microplane graters and are interested in understanding the experiences of others regarding product durability and handling may find this discussion relevant.

I
its_me_susan
Messages
2,049
I just made an adustment on a 3rd or 4th microplane that has cracked along the grating plane. I'm wondering how many of you have had this happen/reported? Thank goodness for the warrenty. I reported it to home office.
 
Mine broke after about four months...I use it every day and demo at every show.

PC replaced it, no problem.
 
My Hosp. Dir has broken 3 of these. 2 were at shows 1 was a demo at a meeting.

PC has replaced all of them no problem.
 
Huh...I wonder if they had a bad batch? I've not had any trouble with mine - I've had it since they first came out - but I have had one customer wit the same issue you described.

BTW Susan - I am making the Choc Raspberry Dream Torte (finally) this weekend!!! Yo uknow how long it takes me to step out of my comfort zone - LOL
 
Yep, it is common. I broke mine, my director broke hers, I'm sure I could find others in our cluster who broke theirs.
 
Mine's doing fine. This is one of the frustrating things, though, in working with a company that's a distributor, not a manufacturer.
 
When will they strengthen them?Hopefully someone at Head Office will finally take notice of this continuing problem. Several of my Cluster members have had the same problem with too many of their own, and their customers', graters cracking and then breaking.

We have notified HO that in our opinion the grater frame needs strengthening. It is a fantastic grater particularly for zesting citrus fruits, but just not hardy enough - I think it may have something to do with the way the adjustable bit opens - some people just pull it too hard to try and get it to open without first reading the instructions!

I urge everyone to look at their own grater and see if they can see a visible crack in the black frame - if so you can be sure that in time it will break completely. My colleague had this happen to her whilst demo-ing at a show - how embarrasing was that? This is one product that we just cannot recommend in the light of this current problem.
 
  • Thread starter
  • #8
dannyzmom said:
Huh...I wonder if they had a bad batch? I've not had any trouble with mine - I've had it since they first came out - but I have had one customer wit the same issue you described.

BTW Susan - I am making the Choc Raspberry Dream Torte (finally) this weekend!!! Yo uknow how long it takes me to step out of my comfort zone - LOL
Click to expand...

I can't wait until you try it!!!! Email me so I don't miss it. :)

I love that PC is so easy to make exchanges with, but I agree, it must be redesigned to be more hardy. My last one broke while I was demo-ing it. I *love* the product and have 2! We use them all the time, for everything that needs grating. :)
 
I had a customer call me about hers cracking and I thought it was weird! But, then I looked at mine and it was too. Small breaks all along the plastic.
 
I Had a customer return one for that reason a couple of months ago.
THEN... a couple of weeks ago at a show a customer picked mine up and tried to open the handle without pulling it towards her first, when it showed some resistants, she pulled harder and it cracked in the exact same place that the other customers microplane broke. Soooo.....
Im thinking it may have to do with people trying to open the handle without unlocking it first.
 
I've been using microplane graters for years without any problems. I was thrilled when PC contracted with them, but I think the design does need some reworking. Normally, microplane graters are straight...so maybe the design problem has to do with the adjustable angle mechanism.

I hope they fix this soon; I share at my shows that it is my favorite tool. I sell alot of them...don't want to feel I'm recommending a flawed product(yikes!)
 
Mine broke along the grater frame a few months ago. I got it replaced no problem. I actually had been using it with the cracks anyway, but one day when I was using it, the whole thing just split in two!
 

Frequently Asked Questions

What causes cracking in microplane graters?

Cracking in microplane graters can occur due to several factors, including exposure to extreme temperatures, improper handling, or using the grater on hard surfaces. It's important to use the grater as intended and to avoid dropping or applying excessive force while grating.

How can I prevent my microplane grater from cracking?

To prevent cracking, always handle your microplane grater with care. Avoid using it on hard surfaces and ensure that you store it in a safe place where it won't be knocked over or dropped. Additionally, avoid exposing it to extreme heat or cold.

What should I do if my microplane grater has cracked?

If your microplane grater has cracked, it's best to stop using it immediately to avoid any potential injury from sharp edges. You can contact Pampered Chef customer service for guidance on replacement options or warranty claims.

Is there a warranty for microplane graters from Pampered Chef?

Yes, Pampered Chef offers a warranty on their products, including microplane graters. If you experience issues such as cracking, you can check the warranty details and reach out to customer service for assistance with replacements or repairs.

Can I still use a cracked microplane grater?

It is not recommended to use a cracked microplane grater, as the cracks can lead to further damage and may pose a safety risk. It's best to replace it to ensure safe and effective use.

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