MarciMac
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byrd1956 said:Never had anyone complain about this, either. The closest is yesterday I got a frantic e-mail from a host saying she didn't know what belonged to who and the computer receipts had not arrived. I re-printed receipts & called her ready to drive an hour to help. By then she had found the slips had the order sorted and ready to go. I am mailing the few receipts....who knows when the receipt package will be delivered. She was happy and said everything was great; she didn't even worry about not having her receipt! I've heard of other consultants going to host's homes and helping them unpack or having the orders shipped to the consultant's home. I really am not going to start that and will only go on a show by show basis. I offered a friend, who was in remission to do this with a big fundraiser; she declined because a lady from the group was coming to help and they were making a 'party' of it.
If you have a shipping complaint, please contact our customer service team at 1-800-xxx-xxxx or email us at [email protected]. Our team will work with you to resolve the issue and provide any necessary refunds or replacements.
Yes, once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package and see its estimated delivery date.
If your package arrives damaged, please contact our customer service team immediately. We may ask for photos of the damage to file a claim with the shipping carrier. We will also provide instructions for returning the damaged items and receiving replacements.
Shipping times vary depending on the shipping method selected at checkout and your location. Our standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. You can find more information about shipping times on our website.
At this time, we only offer shipping within the United States and Canada. We apologize for any inconvenience this may cause. We are constantly evaluating our shipping options and may expand to other countries in the future.