Most people are nervous anytime they're new at something. Before my days of Pampered Chef, I worked at a Division office for a grocery chain working with beer & wine merchandising. Anyway, I'd been there about a week, and slowly learning the 5-line phone system (before the blessed voice mail). Anyway, lots of calls coming through all at once, so what do I do...
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
okay, time to go back and answer. So what do I say:
"Thank you for helping, may I hold you?"
UGH - as soon as I said it, I knew that didn't sound right. Needless to say, it was our Corporate Vice President of Accounting calling me! I could have died!!! He laughed and responded..."Rita???" I apologized and told him about the phones and I was pushing buttons like a crazy woman. From then on, he would joke with me about how I owed him a hug when he flew down to meet me.
We are human, and fortunately so are the folks that we do shows with. If we were perfect at it, nobody else would want to join us. I often say things at my show (when things don't go as perfectly as planned) that I'm a Pampered Chef, not a Perfect Chef, etc. If you can laugh at yourself, it'll go just fine. Have fun and enjoy your shows!
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
"Thank you for calling Albertsons, can you hold please" (hit the hold button)
okay, time to go back and answer. So what do I say:
"Thank you for helping, may I hold you?"
UGH - as soon as I said it, I knew that didn't sound right. Needless to say, it was our Corporate Vice President of Accounting calling me! I could have died!!! He laughed and responded..."Rita???" I apologized and told him about the phones and I was pushing buttons like a crazy woman. From then on, he would joke with me about how I owed him a hug when he flew down to meet me.
We are human, and fortunately so are the folks that we do shows with. If we were perfect at it, nobody else would want to join us. I often say things at my show (when things don't go as perfectly as planned) that I'm a Pampered Chef, not a Perfect Chef, etc. If you can laugh at yourself, it'll go just fine. Have fun and enjoy your shows!