Did You Catch the News About Shipping Charges Increasing?

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Discussion Overview

The thread discusses the recent increase in shipping charges for Pampered Chef consultants, focusing on the lack of announcement regarding the change and the implications it has for consultants and their customers. Participants express a range of feelings about the increase, from frustration to acceptance.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant notes surprise at the lack of a verbal announcement regarding the shipping charge increase, emphasizing its impact on various shipping aspects.
  • Another participant shares their experience of crossing out old shipping prices on order forms, indicating frustration but acknowledging the increase is only 25 cents.
  • Several users mention that shipping prices have increased multiple times in the past without announcements, with one participant recalling a previous increase that was announced during high gas prices.
  • One participant expresses disbelief that shipping is increasing again, questioning the justification given the current gas prices.
  • Another participant highlights that they are content with the increase, noting that shipping prices remain lower than those of many other direct sales companies.
  • Some participants express that they do not intend to inform customers about minor increases, suggesting that most customers will not notice.
  • One participant reflects on the potential confusion among consultants who may still charge the old rate when the new season starts.

Areas of Agreement / Disagreement

Views differ among participants regarding the necessity and justification for the shipping increase, with some expressing frustration and others showing acceptance. No clear consensus emerges on whether the increase is warranted.

Contextual Notes

Participants share personal experiences and opinions about the shipping charge increase, reflecting on past increases and the communication surrounding them. The discussion highlights varying levels of awareness and concern among consultants.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants who want to understand different perspectives on the recent shipping charge increase and its implications for their business practices.

raebates said:
I ordered something online and spent nearly an equal amount on standard shipping. I never, ever have trouble about shipping from people who routinely order online or from catalogs. If someone orders a pair of Citrus Peelers or a single Mini Serving Spatula I'll suggest they put it with another order. Otherwise, I think our shipping's a very good deal.

You're so right, Rae! Our shipping is a FANTASTIC deal. I love shopping online (time saver to me) and just spent $10 shipping to ship $25 worth of items to me. To me, time is money so I don't balk at shipping costs.

It's not a big deal unless we make it one.
 
Okay folks - for Alaska orders, our customers pay 15% + $2 for party orders. But we also get our items in 2 business days and don't pay tax - still a great deal considering I've hosted a show with another company and paid 25% shipping - as the host!
 
Yep, we still beat everyone else I think!!!
 
Yeah, in 5 years.. its only gone up $1.25 I think.. that's not bad at all.
 
pcchefjane said:
The Stainless Mixing Bowls went up $10 as well! Hated that but you know, everything is still increasing and our prices are still very reasonable for the quality we have!

Not to mention the cost of the baker increased $15!
No announcement on that one! I do think/wish they would have addressed the baker issue a bit. The increase on shipping is inevitable. A quarter is hardly worth getting bent out of shape and people will just continue to combine orders with that like they do now.
 
chefsteph07 said:
......and people will just continue to combine orders with that like they do now.

so true! lol :rolleyes:
 
trps said:
When the prices increase on products that is a small COL increase for you too because you will make more on that product.
A great way of looking at the price increases in a positive way!!! :-)
 
ChefBeckyD said:
If you take your laptop to shows, your customers will automatically be charged the correct amount. :)

I was in a workshop where they asked how many were doing this, and I would say that at least 2/3 of the group raised their hands.
I am a new consultant and I began taking my laptop with me after only a few shows. It is faster, more accurate, and gives me more time to chat with the customer about PC!
 
Last christmas The Container Store had this really cute skin for a Blackberry that was dots. I though I have to have that but didn't order it. I got a sale cattie after christmas and it was $4.95 so I thought I will order that. The shipping was going to be $8.95! uh, NO.
I think our shipping is a bargain unless someone orders a small serving spatula (if they want a citrus peeler I will sell them one out of my door prizes) but most of our guests are savvy enough to combine their orders-and I also explain the warranty issues with that choice!
 
UGH! I do hate the combined orders though and now I remember why! I went to close out my 16th's party this a.m. The host had given me 3 orders over the phone Monday so she could do her shopping. What I did not know was the SHE combined 9 orders in to 3 so she could collect the 6 FREE RUBS!!! Not the guests but her! (Not that I do not think that is not smart but hey!) So I am sitting there trying to figure out what each person owed. The numbers never came out the same twice so I finally had it and told her I had to charge HAVE ONE person pay the shipping and the rest would fall into place. So I did each of the main orders with S&H. Then I added the littler orders, subtracted the old total with shipping from the new total and charged the next person on the order that amount. Too over an hour! All I thought I was going to do was the host order and pick up hers and three checks! Yipes! I have a dozen checks! Luckily though, not one of the products is something I am going to worry about warranty wise. OH and it all started when three of the people ordering on those complained about the S&H Cost! I just looked at Mary and asked what she thought. She said, I thought they were nuts but it worked to my advantage! Oh and she is an ex-consultant! About 15 years back but she worked it!
 
You guys do have great shipping rates! In Alaska, even though it could come USPS for the same price as anywhere else, we get charged 15% +$2. It gets very expensive. I am so glad they didn't raise that!
 
pampered1224 said:
UGH! I do hate the combined orders though and now I remember why! I went to close out my 16th's party this a.m. The host had given me 3 orders over the phone Monday so she could do her shopping. What I did not know was the SHE combined 9 orders in to 3 so she could collect the 6 FREE RUBS!!! Not the guests but her! (Not that I do not think that is not smart but hey!) So I am sitting there trying to figure out what each person owed. The numbers never came out the same twice so I finally had it and told her I had to charge HAVE ONE person pay the shipping and the rest would fall into place. So I did each of the main orders with S&H. Then I added the littler orders, subtracted the old total with shipping from the new total and charged the next person on the order that amount. Too over an hour! All I thought I was going to do was the host order and pick up hers and three checks! Yipes! I have a dozen checks! Luckily though, not one of the products is something I am going to worry about warranty wise. OH and it all started when three of the people ordering on those complained about the S&H Cost! I just looked at Mary and asked what she thought. She said, I thought they were nuts but it worked to my advantage! Oh and she is an ex-consultant! About 15 years back but she worked it!

John, don't let your host make you work so hard. If they combine orders let THEM decide who owes what - either the guests or the host but don't spend your time on it!

If I have a guest who wants a $5 item I'll suggest combining it with a friend's order and the $5 guest pays $1 shipping. If I get an order form with more than one order and they ask how much each owes I put the first one's in and give her that total (which includes the shipping), then when the other order is entered I give the final total. The second person pays the difference + whatever THEY decide on the shipping and shipping tax. I try to avoid that though. Most who combine just bring it to me - they've already figured it out.
 
BethCooks4U said:
John, don't let your host make you work so hard. If they combine orders let THEM decide who owes what - either the guests or the host but don't spend your time on it!

If I have a guest who wants a $5 item I'll suggest combining it with a friend's order and the $5 guest pays $1 shipping. If I get an order form with more than one order and they ask how much each owes I put the first one's in and give her that total (which includes the shipping), then when the other order is entered I give the final total. The second person pays the difference + whatever THEY decide on the shipping and shipping tax. I try to avoid that though. Most who combine just bring it to me - they've already figured it out.

Totally AGREE!

Whenever I have multiple people on one order, (and they'll even bring it to me with everyone's name or initials next to what they are ordering...) I tell them I can figure out one total and they'll get one receipt, and they'll have to figure out who owes what. Almost always, they'll end up having one person write the check or use the card, and they all pay that person.

Just tell her you'll give her the totals for the 3 orders, and she can let each person know what they owe her.
 
leftymac said:
Got extra paperwork? Oops, guess you're out $5. That's why they throw in a free pack of three-ply receipts with your first supply order of the season

I wouldn't throw the receipts out though. I keep them for fairs/booths. I just about ALWAYS end up doing direct shipping. Though I do tend to run a special where I pick up the difference, I can easily write over the shipping amount and they don't even notice, esp since they are saving on the direct shipping anyway.
 
BethCooks4U said:
John, don't let your host make you work so hard. If they combine orders let THEM decide who owes what - either the guests or the host but don't spend your time on it!

If I have a guest who wants a $5 item I'll suggest combining it with a friend's order and the $5 guest pays $1 shipping. If I get an order form with more than one order and they ask how much each owes I put the first one's in and give her that total (which includes the shipping), then when the other order is entered I give the final total. The second person pays the difference + whatever THEY decide on the shipping and shipping tax. I try to avoid that though. Most who combine just bring it to me - they've already figured it out.

AGREED! When people want to combine, I ask for one order and one payment and they have to figure out the rest.
 
Premier Jewelry just had their national conference and are introducting their fall line. I am doing a party for a friend of mine and while looking through the host pack she gave me last night, I noticed their shipping went from $2.50 to $4.00. That makes our twenty five cents look pretty good.
 
taterbug said:
Premier Jewelry just had their national conference and are introducting their fall line. I am doing a party for a friend of mine and while looking through the host pack she gave me last night, I noticed their shipping went from $2.50 to $4.00. That makes our twenty five cents look pretty good.

Park Lane's is over $5 and they call it "insurance" but it does include delivery to the guest's home so not too bad. When you have a need to return/exchange with them you have to pay $5 and pay to ship it back to them.
 
ChefBeckyD said:
Whenever I have multiple people on one order, (and they'll even bring it to me with everyone's name or initials next to what they are ordering...) I tell them I can figure out one total and they'll get one receipt, and they'll have to figure out who owes what. Almost always, they'll end up having one person write the check or use the card, and they all pay that person.

I do the exact same thing - let them do the work if they want to save a dollar or two.... :D
 
BethCooks4U said:
Park Lane's is over $5 and they call it "insurance" but it does include delivery to the guest's home so not too bad. When you have a need to return/exchange with them you have to pay $5 and pay to ship it back to them.

Lia Sophia is similar. I had a very bad experience with them in this regard recently.
 
DebbieJ said:
Lia Sophia is similar. I had a very bad experience with them in this regard recently.

Me too. In fact, I've had such problems that I will never order LS again. Not sure how to tell my friends who sell it that their product is crap....:o

Lifetime warranty - and I had 4 pieces of jewelry that broke, tarnished or turned green(pretty much everything LS I've bought has ended up that way) but was told I had to pay $20 plus shipping to return the 4 pieces - even if I returned them all together.

I threw the junk away, and I'll make sure I buy QUALITY jewelry from now on.

The thing is, I RARELY wear jewelry - only for shows, and special occasions, so none of these pieces had seen a lot of wear and tear. :grumpy:
 
ChefBeckyD said:
Me too. In fact, I've had such problems that I will never order LS again. Not sure how to tell my friends who sell it that their product is crap....:o

Lifetime warranty - and I had 4 pieces of jewelry that broke, tarnished or turned green(pretty much everything LS I've bought has ended up that way) but was told I had to pay $20 plus shipping to return the 4 pieces - even if I returned them all together.

I threw the junk away, and I'll make sure I buy QUALITY jewelry from now on.

The thing is, I RARELY wear jewelry - only for shows, and special occasions, so none of these pieces had seen a lot of wear and tear. :grumpy:

I'm the same way. I have been invited to several parties & feel bad saying no. I just don't wear the jewelry enough to buy cheap. :)
 
ChefBeckyD said:
Me too. In fact, I've had such problems that I will never order LS again. Not sure how to tell my friends who sell it that their product is crap....:oLifetime warranty - and I had 4 pieces of jewelry that broke, tarnished or turned green(pretty much everything LS I've bought has ended up that way) but was told I had to pay $20 plus shipping to return the 4 pieces - even if I returned them all together.I threw the junk away, and I'll make sure I buy QUALITY jewelry from now on.The thing is, I RARELY wear jewelry - only for shows, and special occasions, so none of these pieces had seen a lot of wear and tear. :grumpy:
Yep, I returned a bracelet that had the finish wear off. Got a pair of earrings instead, after having to pay to ship them back, plus ANOTHER s&h fee for them to send me the new earrings, and now the earrings are losing their finish too.I had hosted a party and spent a lot of money buying the special "hostess only" necklaces and such. Most of them are still in the boxes. I'm thinking of selling them on Ebay.I had one booking from my show and that show is yet to occur, but when it does I will have to decline. It's not like I get anything for that booking anyway.
 
Last night at my meeting I mentioned the shipping going up and my director told me that it was not. I even texted some other director friends and they both told me that it was not going up. I thought that I was going Crazy..I could have sworn that I had seen it on here that shipping was going up. So I came to find it. LOL. I saw the OP stated where it was. Luckily I had my KCN in my car so I went out and got it and there it is. So I have already emailed my director and my 2 director friends to let them know that I am not crazy. LOL. I must say though that I am a little disappointed that something like this was not announced better.
 
chefheidi2003 said:
Last night at my meeting I mentioned the shipping going up and my director told me that it was not. I even texted some other director friends and they both told me that it was not going up. I thought that I was going Crazy..I could have sworn that I had seen it on here that shipping was going up. So I came to find it. LOL. I saw the OP stated where it was. Luckily I had my KCN in my car so I went out and got it and there it is. So I have already emailed my director and my 2 director friends to let them know that I am not crazy. LOL. I must say though that I am a little disappointed that something like this was not announced better.

That's scary. Just goes to show they didn't read their stuff either! :) I'm sure they won't be able to miss it when the memo comes out in a Newswire (which you know it will at some point- because of the soon-to-be-old receipts that would still show $4.25).

Good for you for speaking up though. ;)
 
ChefBeckyD said:
Me too. In fact, I've had such problems that I will never order LS again. Not sure how to tell my friends who sell it that their product is crap....:oLifetime warranty - and I had 4 pieces of jewelry that broke, tarnished or turned green(pretty much everything LS I've bought has ended up that way) but was told I had to pay $20 plus shipping to return the 4 pieces - even if I returned them all together.I threw the junk away, and I'll make sure I buy QUALITY jewelry from now on.The thing is, I RARELY wear jewelry - only for shows, and special occasions, so none of these pieces had seen a lot of wear and tear. :grumpy:
Good to know about LS! I have a bunch of Premiere jewelry. Same deal- lifetime guarantee- just pay $5 per piece to send back along with my receipt. I have at least 5 pieces that need returned...all but one is because they have tarnished and I can't clean them- and these are pieces I've almost NEVER worn! I plan on doing the returns and getting the new pieces eventually- and then putting nearly all of it up for sale on Ebay! :)
 
esavvymom said:
Good to know about LS! I have a bunch of Premiere jewelry. Same deal- lifetime guarantee- just pay $5 per piece to send back along with my receipt. I have at least 5 pieces that need returned...all but one is because they have tarnished and I can't clean them- and these are pieces I've almost NEVER worn! I plan on doing the returns and getting the new pieces eventually- and then putting nearly all of it up for sale on Ebay! :)


I have had the same issues with Premiere Jewelry - I promise ladies,the best one out there is Silpada - YOU DON'T HAVE TO PAY TO GET IT REPLACED - not even return shipping, your consultant will give you a postage paid envelope. I have never had to return anything from Silpada, good stuff, which is probably why they offer this!!!!!! :)
 
I just bought 2 rings last week from silpada at a craft fair. Went back to my booth 2 hours later my fingers were green I returned both and afterward noticed I was charged a 4 dollar shipping fee per piece. Uhhhmm I bought from her display. She very quickly handled the return I waited till she didn't have customers
 

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