Did We Stop Selling the Strainer?

Click For Summary

Discussion Overview

This thread centers around a participant's inquiry about the availability and warranty of a kitchen strainer, leading to a discussion about its proper name and warranty details.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expresses confusion about the availability of a kitchen strainer after being out of the business for some time.
  • Another participant points out that the item is actually called a "Drainer" and provides its price and warranty information.
  • One participant thanks another for clarifying the name, indicating that their search for "strainer" was unhelpful.
  • A different participant reassures the original poster that no question is dumb and shares their understanding of being busy with family, while also providing warranty information.

Areas of Agreement / Disagreement

Views differ regarding the name of the product, with some participants clarifying its correct terminology, but there is no clear consensus on the overall availability of the item.

Contextual Notes

The discussion reflects personal experiences related to product knowledge and customer service in the context of being a Pampered Chef consultant.

Who May Find This Useful

Consultants who may be experiencing similar challenges in product identification or customer inquiries could find this discussion relevant.

KellyTheChef
Gold Member
Messages
7,533
Sorry for the dumb question...I have been "out of it" business wise since Connor was born, and I just had a customer email me about her strainer, so I popped online to check how long the warranty was...but I can't find it on my webiste online catalog!! (It's the one you would drain pasta by holding the strainer against the pasta and tipping the pan.)
 
Pg. 36 of the SS catalog. It's called a Drainer, might be why you can't find it. It is $11.00 and had a 2 year warranty on it.
 
  • Thread starter
  • #3
THANK YOU!!

I was searching for strainer, so it didn't show up!
 
Your welcome!
 
Hi there! No question is ever dumb, especially when it comes to taking care of your customers. I completely understand being busy with a new addition to your family. The warranty for our strainers is one year from the date of purchase. If you are having trouble finding it on our website, please feel free to reach out to our customer service team and they will be happy to assist you. Thank you for being a valued customer and for representing our products. Let me know if there's anything else I can help with. Happy cooking!
 

Frequently Asked Questions

Did Pampered Chef stop selling the strainer?

No, Pampered Chef has not stopped selling the strainer. It remains a popular item in our product lineup.

Why can't I find the strainer on the website?

If you're having trouble locating the strainer on the website, it may be temporarily out of stock or listed under a different category. Please check back later or contact your consultant for assistance.

Is the strainer being discontinued?

There are currently no announcements regarding the discontinuation of the strainer. Pampered Chef regularly updates its product offerings, but the strainer is still available for purchase.

How can I purchase the strainer if it's out of stock?

If the strainer is out of stock, you can sign up for notifications on the website to be alerted when it becomes available again. Alternatively, you can reach out to your Pampered Chef consultant for more information.

Are there any new versions of the strainer coming out?

While Pampered Chef occasionally releases new products or updates existing ones, there are no current announcements about a new version of the strainer. Stay tuned to our website or social media for any updates on new product releases.

Similar Pampered Chef Threads

  • SusanBP0129
  • Products and Tips
2 3
Replies
76
Views
9K
dannyzmom
  • tiffanypc05
  • Products and Tips
Replies
5
Views
1K
BethCooks4U
  • DebPC
  • Products and Tips
Replies
2
Views
6K
Admin Greg
Replies
14
Views
15K
Ginger428
  • dannyzmom
  • Recruiting and Team Leaders
Replies
5
Views
2K
baychef
Replies
122
Views
15K
Chef Diane
  • tiffanypc05
  • General Pampered Chef Chat
Replies
15
Views
2K
tiffanypc05
Replies
10
Views
2K
kdangel518
  • chefgirlrd
  • Business, Marketing and Customer Service
Replies
5
Views
2K
Sheila
Replies
7
Views
2K
jrstephens
Back
Top