Can I Still Place Sample and Personal Orders While Inactive in September?

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Discussion Overview

The thread discusses the challenges faced by participants regarding their ability to place sample and personal orders while being inactive in September. Participants share their experiences and frustrations related to the ordering process and the impact of inactivity on their business operations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration about being unable to place sample or personal orders while inactive, despite having a successful show.
  • Another participant mentions that they can still place supply orders but faces restrictions on sample orders, which also blocks access to the Outlet.
  • Several users note similar experiences with restrictions on ordering samples and the confusion surrounding the status of their activity after submitting shows.
  • One participant shares their experience of previously being unable to see available products due to inactivity, despite having submitted a show.
  • Another participant mentions that it typically takes 36-48 hours for status updates to reflect on Consultant Connection after submitting a show.
  • One participant shares that they received a reminder email from their director about inactivity, even after submitting a show that should have made them active again.

Areas of Agreement / Disagreement

Views differ on the specifics of the ordering process and the timeline for regaining active status, with no clear consensus on the exact duration for reinstatement of privileges.

Contextual Notes

Participants are sharing personal experiences related to the ordering process and the implications of being inactive for a month. The discussion reflects a range of individual situations and frustrations without implying any official guidance.

Who May Find This Useful

Consultants who are navigating similar issues with inactivity and ordering processes may find the shared experiences relevant to their own situations.

kam
Staff member
Messages
3,655
OK, I knew when a September show cancelled and my catty show was going on long (it is still open)...that I would technically be "inactive" for the month of September.

I am TRYING to meet up with my Sept catty host to get the checks ($600 show) but she cancelled Tuesday and stood me up on Thursday. Now I am leaving messages for her that I can stop by anytime this weekend.

BUT what I don't think I fully realized is that we cannot put in Sample or Personal orders!! I mean, I have not lost my career sales yet - and I have only had ONE bad month...yet I can't even set up a Personal/Sample order in P3. It would be nice to atleast let me set it up so I can enter items in while I am thinking about them....

In the past, we atleast had the 2 rolling months...and I wouldn't have been penalized for being inactive until the END of October!

Just had to vent.
 
You probably need to call HO. You should still be able to put in supply orders for 6 months. Sample Orders had to be placed by September 30th so that is probably the problem there. Not sure about personal orders but I thought that was 2 months...
 
  • Thread starter
  • #3
pcchefjane said:
You probably need to call HO. You should still be able to put in supply orders for 6 months. Sample Orders had to be placed by September 30th so that is probably the problem there. Not sure about personal orders but I thought that was 2 months...

I can put in a Supply order - P3 didn't block that - but I am not sure if Seasoining are available for me to order. What I really wanted to do was order off the Outlet through CC (getting the Consultant's discount.) It is listed under Managing Your Business>Sample and Supplies>Order Product Samples. It won't even let me get to the screen choosing Spring/Summer Samples or Outlet.
 
Same here Kam. I was inactive in September as well. I can place supply orders in P3 but I too get the message on CC about ordering Samples. Kinda dumb though as that also blocks the Outlet. Apparently it is an all or nothing block on that page in particular and not just part of it. That's OK. I will be active again by the 16th. I have a party going in way over the $200 mark so...
 
I had that problem earlier this year ... I couldn't even see what was available. The ironic thing is that by that time, my show had been submitted and I was no longer "inactive"
 
  • Thread starter
  • #6
Di_Can_Cook said:
I had that problem earlier this year ... I couldn't even see what was available. The ironic thing is that by that time, my show had been submitted and I was no longer "inactive"

I am submitting a show right now - so I am curious as to how long it will take to get all my privileges back! :)
 
  • Thread starter
  • #7
I submitted a show last night and it is showing as RECEIVED on the Shipments page AND it is in Consultant Connection - but I still can't order anything since I am still considered inactive. It was a $624 show so I know it was enough to become active again...

Does anyone know how long it takes for me to be ACTIVE again? I can't call HO until later tonight - so I thought I would ask here first to see if anyone here knows how long it takes...
 
It's been taking about 36-48 hours for stats to show up on Consultant Connection...
 
  • Thread starter
  • #9
ChefBeckyD said:
It's been taking about 36-48 hours for stats to show up on Consultant Connection...

That's what has me confused...the show is already listed in my stats on Consultant Connection. I'll check when I get home. If I still can't order anything, I'll give them a call. :(
 
  • Thread starter
  • #10
I called HO. They said it could take anywhere from 12-24 hours after the show is submitted.

Hmmm...we are at hour 23. This is really frustrating. I have one bad month...
Oh well...
 
I submitted my September show on Oct. 9 and can see the outlet and special packages. However, my director sent me a "reminder" e-mail because she thought I was inactive. I used to hate it when I'd get those from HO under the old system days after I sent a $600 show and now I am getting them from HER! She said the system is not updated yet. Oh well!
 

Frequently Asked Questions

Can I still place sample orders if I am inactive in September?

No, if you are inactive in September, you will not be able to place sample orders. Sample orders are typically reserved for active consultants only.

What does it mean to be inactive in September?

Being inactive in September means that you have not met the sales or activity requirements set by Pampered Chef during the previous months, which may affect your ability to place orders.

Are there any exceptions for placing personal orders while inactive?

How can I reactivate my account to place orders?

To reactivate your account, you typically need to meet the minimum sales requirements or contact your director for guidance on how to regain your active status.

Will I lose my samples if I do not reactivate in September?

If you remain inactive, you may lose access to your samples and other consultant benefits. It's important to stay active to maintain these perks.

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