A user forgot to include a specific item in their recent show and inquires about obtaining a replacement. Others suggest contacting the home office to request the missing item, noting that the home office is generally understanding and may send a replacement. It is mentioned that similar situations have been resolved in the past by reaching out to the home office, with one user sharing their successful experience of receiving a replacement for a seasoning they forgot. Additionally, an alternative solution is provided, where a product adjustment can be made on a customer care platform, indicating that it's acceptable to document the item as "never included."
emmabelle47
136
#1
Does anyone have a new one in the box? I forgot to add one to my last show. Oops..... Thanks!
Sorry! I dont! Was it a part of the guest special? If so, maybe you could call the home office and see if they will send you one since you forgot to add it!