Can a Guest Return a Cookbook? - New One For Me

[pkd09]

New one for me .... Can a guest return a cookbook if they don't like the recipes?

 

[yummybytes]

Yes -- everything in our catalog including the cookbooks has at least a 1 year guarantee on it.

They can get a refund or an exchange. If it's within 30 days of the party they do no have to pay for shipping, if it's after 30 days they do have to pay it.

 

[pkd09]

Thank you Jennifer. I thought that was the answer but it is always nice to get a confirmation from someone else ... especially a Director.

 

[Jules711]

Pantry items are excluded from this since they can't resell them.

 

[Staci]

Hi there! As a fellow Pampered Chef consultant, I can help answer your question. According to our return policy, guests can return cookbooks within 30 days of purchase if they are in their original condition. However, we always strive to provide high-quality recipes and customer satisfaction is important to us, so if your guest is unhappy with the recipes, I would recommend reaching out to our customer service team for assistance. They may be able to offer a solution that will make your guest happy. I hope this helps! Happy cooking!