Calendars, Merrill..... Urgh!!!!

Click For Summary

Discussion Overview

This thread centers around issues participants are experiencing with calendars from Merrill, particularly concerning printing errors and the quality of the products. Many users share their frustrations regarding the presence of duplicate dates and problems with the holes in the calendars.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over receiving calendars with two November 3rds and mentions having to fix hole issues with a punch.
  • Another participant shares their experience of also finding duplicate dates in their calendars and describes the situation as unprofessional.
  • Several users mention that they have encountered similar problems with their calendars, indicating that the issue may not be isolated.
  • One participant notes that they were informed by a Merrill representative about a potential sticker solution to fix the errors, which they find unacceptable.
  • Another participant expresses concern about the professionalism of using stickers to address the printing mistakes.
  • Some participants discuss their experiences with customer service, noting inconsistencies in the information provided by different representatives.
  • One participant mentions the option of receiving replacements for the calendars instead of using stickers, which they prefer.

Areas of Agreement / Disagreement

Views differ among participants regarding the appropriateness of using stickers to fix the calendar errors, with some expressing strong disapproval while others are open to the idea of receiving replacements.

Contextual Notes

Participants are primarily discussing their personal experiences with the calendars received from Merrill, highlighting issues related to product quality and customer service interactions.

Who May Find This Useful

Consultants who have ordered calendars from Merrill may find this discussion relevant, particularly those who are experiencing similar issues with their products.

I agree I think any consultant who ordered should contact them
 
I also told her I bought some at conference & would check those when I got home. The ones I ordered I had shipped to my store so I still had them here. I would put money on it that the ones at home are messed up too.
 
pamperedlinda said:
I'd sure hate to be the one who signed that proof!
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AMEN!! That is a BIG mistake money wise.:cry:
 
kaseydee said:
I also told her I bought some at conference & would check those when I got home. The ones I ordered I had shipped to my store so I still had them here. I would put money on it that the ones at home are messed up too.
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The batch I got were from Conference, and they're wrong. I'm calling them tomorrow morning, and I'm not taking stickers for an answer. That's completely unprofessional. If they won't send me replacements, I'm going to see if they're refund my money and let me keep these (I can only find 24 of my 25 - and I had split a set of 50 with a clustermate anyway). They can't resell them, so I might as well keep them - if they want them back, they're going to have to pay shipping to return them! :grumpy:You know Merrill is the stationer for other DS companies. What you want to bet their calendars are wrong, too (if they have them)?
 
THANK YOU for bringing this to our attention! I guess I better go check mine :(
 
kaseydee said:
The girl I talked to said I could either get stickers or they would send replacement calendars in October. I told her I didn't want to put stickers on them. She did say they would discount the price if you kept them & put stickers on them. The girl I talked to had a HEAVY accent.sp?
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Discount the price of what?
 
She didn't say just said discount.
 
Discount the price of...the calendars which are already purchased...or the stickers? LOL That was my first thought, that you will have to buy the stickers to place on the calendars!
 
Oh, no (lol) the price that you paid for the calendars.
 
Kitchen2u said:
THANK YOU for bringing this to our attention! I guess I better go check mine :(
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Ditto! UGH! Like I need one more thing to do at this time:rolleyes::grumpy:
 
When (IF) they call me back tomorrow, I will NOT accept the stickers either. I have already sent out some, and that is unacceptable.
 
  • Thread starter
  • #42
chefsteph07 said:
Discount the price of...the calendars which are already purchased...or the stickers? LOL That was my first thought, that you will have to buy the stickers to place on the calendars!
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That is what I thought too....
 
Yes, I hope they don't want them all back because I have given some out already and definitely don't want the sticker fix. I would even be ok with a credit.
 
CREDIT! Brilliant Idea! But I split them with a clustermate, so I don't know if I'll be able to do that. If they send replacements, will we just keep these? And if we do, do we send them out anyway? If the sticker goes over just the 3 that should be a 2, it might not be so bad. However, I still want some kind of compensation for them!
 
alatour said:
Has anyone had problems with returning things to Merrill? I need to check my calendars now, but I also am upset because I bought a shirt at conference. It was too big (I know I should have tried it on) and I returned it and have still not received my replacement. I called on 09/08 and it was supposed to ship out that day. I called today 09/17 and it still has not shipped!! What in the world?
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Anyone else have this issue?
 
alatour said:
Anyone else have this issue?
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I haven't had the issue, but after seeing their lack of customer service, and level of disregard for the people who are their customers - it doesn't surprise me in the least.

I try to be positive, but I have a hard time finding anything positive about Merrill.
 
Isn't Merrill owned by Doris' husband?
 
linojackie said:
Isn't Merrill owned by Doris' husband?
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No. AIM was, but Merrill is a completely independent company.
 
Good, then maybe this will be the straw that broke the camel's back!
 
Oh no! I wish I would have seen this sooner! I just ordered calendars last night...hopefully since they are aware of the problem, they won't be sending out anymore jacked up ones!
 
Wow! Glad I checked this thread - fixing mine now! HOLY COW! I just sold 10 of mine to one of my downline (didn't need all 25), gonna have to tell her, too! :O
 
Mine are messed up too (bought at conf.) I guess I'll call tomorrow. This is unacceptable!
 
Wow, I can't believe this! I will have to notify people in my cluster. I haven't gotten any yet.
 
ChefBeckyD said:
I haven't had the issue, but after seeing their lack of customer service, and level of disregard for the people who are their customers - it doesn't surprise me in the least.

I try to be positive, but I have a hard time finding anything positive about Merrill.
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Ditto! I do like my yoga pants, though. Just don't put them in the dryer.
 
Just checked mine (bought at Conf.) All the ones I haven't yet given away are wrong....wonderful....:(
 
Kathy's_Kitchen said:
Just checked mine (bought at Conf.) All the ones I haven't yet given away are wrong....wonderful....:(
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Hi Kathy! Are you actually sick? Sorry if you are.
 
Hi Jill! Yes, I have a horrible throat infection (doctor said it looked as if I swallowed razor blades :() and have been out for a couple of days. My fever is gone tonight so am starting to feel a lot better. Now I have to play catch up on everything I am behind on....which is everything in my life....so I'm doing some laundry while checking out what I've missed on CS! :D
 
  • Thread starter
  • #58
Hey everyone be sure to post the replys you get from Merrill on this! Let's be sure we all get the same fix or at least the same story.

Geeze, I just can't believe it!
 
I suppose I could tell everyone I give one to that I requested two November 3rds because it's my birthday. LOL!Seriously, They need to make this right, and stickers won't cut it. I had a calendar once that had 31 days in June. I really could have used the extra day that year, but no such luck. It overlapped the July 1 on the next page.
 
This is the first time I have seen this thread. Holy beep beep thats a big mistake! I ordered min two weeks ago. If they arrive with stickers they are going back for sure. There is no way!!
I sent an email to my director so she could get the word out! WOW is all I got...
 
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