Calendars, Merrill..... Urgh!!!!

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Discussion Overview

This thread centers around issues participants are experiencing with calendars from Merrill, particularly concerning printing errors and the quality of the products. Many users share their frustrations regarding the presence of duplicate dates and problems with the holes in the calendars.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over receiving calendars with two November 3rds and mentions having to fix hole issues with a punch.
  • Another participant shares their experience of also finding duplicate dates in their calendars and describes the situation as unprofessional.
  • Several users mention that they have encountered similar problems with their calendars, indicating that the issue may not be isolated.
  • One participant notes that they were informed by a Merrill representative about a potential sticker solution to fix the errors, which they find unacceptable.
  • Another participant expresses concern about the professionalism of using stickers to address the printing mistakes.
  • Some participants discuss their experiences with customer service, noting inconsistencies in the information provided by different representatives.
  • One participant mentions the option of receiving replacements for the calendars instead of using stickers, which they prefer.

Areas of Agreement / Disagreement

Views differ among participants regarding the appropriateness of using stickers to fix the calendar errors, with some expressing strong disapproval while others are open to the idea of receiving replacements.

Contextual Notes

Participants are primarily discussing their personal experiences with the calendars received from Merrill, highlighting issues related to product quality and customer service interactions.

Who May Find This Useful

Consultants who have ordered calendars from Merrill may find this discussion relevant, particularly those who are experiencing similar issues with their products.

Mine came UPS. Brown truck.
 
I received the stickers today from Merrill to put on the calendars to correct the problem of 2 3rds. It will be time consuming to sit and fix them. I've only give a few out but plan to give them out more in Nov and Dec so I had better get busy correcting them. Seems like they should have made some financial adjustment or offered us something for the inconvenience. I try not to order much from them.....
 
I told her that I heard they were coming UPS - she told me no. I'm calling back right now....you can't lie to me and get away with it! geeze :(
 
lvanderw said:
I received the stickers today from Merrill to put on the calendars to correct the problem of 2 3rds. It will be time consuming to sit and fix them. I've only give a few out but plan to give them out more in Nov and Dec so I had better get busy correcting them. Seems like they should have made some financial adjustment or offered us something for the inconvenience. I try not to order much from them.....
Click to expand...

How did your's come? UPS or USPS?

Also, they did offer is a 10% discount - good only through the end of Nov....that's a good way to generate more sales, huh?
 
well dang! they closed 8 minutes ago....
 
Mine came UPS in a very mangled envelope. Luckily the stickers are fine.
 
chefann said:
Mine came UPS. Brown truck.
Click to expand...
Are there different colors than brown? ;)
 
Just to differentiate from USPS, white truck. ;)
 
I got the stickers but no Calendars ... YET! When I called to see if I needed the stickers because I ordered after the SNAFU, the CS rep said no I didn't need the 2 to fix the double 3's. Stickers came UPS (Brown truck)!
 
No stickers yet. I'll give them a call on Monday.
 
you're not missing much totally underwhelmed by them
 
I'm still waiting for my calendars AND stickers. I should see if they charged my credit card- that will tell me if they shipped the calendars at least.
 
MIne were delivered via UPS yesterday evening....6:00 p.m. to be exact!
 
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