Boost Your Bookings: Tips for a Successful Full Service Check Out at Shows

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SUMMARY

The discussion focuses on effective strategies for conducting a full service checkout at shows to boost bookings. Yolanda shares her approach, which includes engaging guests by asking if they enjoyed the show, inquiring about their interest in becoming a consultant, and discussing booking opportunities. She emphasizes the importance of personal interaction and offers recipe cards while reviewing orders for potential guest specials. Additionally, she recommends the "Cooking Shows in Action" DVD as a resource for examples of successful full service checkouts.

PREREQUISITES
  • Understanding of full service checkout processes
  • Familiarity with booking strategies in direct sales
  • Knowledge of customer engagement techniques
  • Access to the "Cooking Shows in Action" DVD for practical examples
NEXT STEPS
  • Research effective customer engagement techniques for direct sales
  • Explore strategies for upselling during checkout
  • Learn about the benefits of using recipe cards in sales
  • Watch the "Cooking Shows in Action" DVD for practical examples of full service checkouts
USEFUL FOR

This discussion is beneficial for direct sales consultants, event coordinators, and anyone looking to enhance their customer interaction skills during checkout processes at shows.

Y
ygoodman
Messages
1
Hello!
I've never done a post before so I hope I'm doing this right. I have a question about doing a full service check out at shows. Does anyone do this? If so how do you do it - or what do you say to each person?
I've heard that this can really help get bookings.
If anyone can help me out, I'd greatly appreciate it.
Thanks in advance!
Yolanda:D
 
I just started this and it gives me the opportunity to talk to each guest: ask them about becoming a consultant, booking a show, etc.

I always start with asking if they enjoyed the show and would they ever consider becoming a consultant. Then go into the booking question, and finally, I offer them a recipe card. I look over their order, to see if they are close to a quest special or if there is anything else I can order for them.

It was ackward at first, but I am liking it now. If only I could get the interactive thing to work for me!
 
Do you have the Cooking Shows in Action DVD? If not, it's available on supply order. There are examples of full service checkout on there.
 

Frequently Asked Questions

What is a Full Service Check Out at Pampered Chef shows?

A Full Service Check Out is a streamlined process during Pampered Chef shows where consultants assist guests in placing their orders directly at the event. This service enhances the customer experience by providing personalized assistance, ensuring that all questions are answered, and helping guests choose the right products for their needs.

How can I boost my bookings using the Full Service Check Out?

To boost your bookings, promote the convenience and personalized service of the Full Service Check Out to potential hosts. Highlight how this service can make their show more enjoyable and efficient for their guests, leading to higher sales and more bookings for future shows.

What tips can I implement for a successful Full Service Check Out?

Some effective tips include preparing an organized display of products, having a clear and easy-to-follow order form, and being knowledgeable about the products to answer any questions. Additionally, creating a friendly and inviting atmosphere can encourage guests to engage and make purchases.

How do I handle payment processing during the Full Service Check Out?

Ensure you have a reliable payment processing system in place, such as a mobile card reader or an app that allows for easy transactions. Be familiar with the payment options available to guests, including credit/debit cards and cash, to facilitate a smooth check-out experience.

What should I do if a guest has questions during the Full Service Check Out?

Encourage questions and be prepared to provide detailed answers. If you don’t know the answer, it’s okay to say you’ll find out and follow up later. Providing excellent customer service during this process can help build trust and encourage future bookings.

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