Beware.... of the Old Ice Cream Scoop!

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Discussion Overview

This thread discusses experiences related to the old ice cream scoop from Pampered Chef, particularly incidents where the scoop has exploded due to exposure to hot water. Participants share personal stories, express concerns about product safety, and discuss the possibility of replacements or recalls.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, shares a story about their ice cream scoop exploding while cleaning, resulting in injury and damage to another item.
  • Another participant mentions that the ice cream scoop was under recall due to similar incidents and suggests contacting the home office for assistance.
  • Several users express surprise at the recall and share their own experiences with the old ice cream scoop exploding under similar circumstances.
  • One participant notes that not all old ice cream scoops were recalled, indicating that only certain production batches were affected.
  • Another participant humorously states their reluctance to part with their old scoop, while also mentioning their practice of rinsing it immediately after use to avoid issues.

Areas of Agreement / Disagreement

Views differ regarding the extent of the recall and the experiences with the old ice cream scoop. Some participants express concern and share similar experiences, while others highlight the need for contacting the home office for potential resolutions.

Contextual Notes

Participants share personal anecdotes about the old ice cream scoop, reflecting on their experiences with product safety and the company's response to issues related to the scoop.

Who May Find This Useful

Consultants and customers who have used the old ice cream scoop may find this discussion relevant, particularly those interested in product safety and recall information.

A
alidafrizzell
Gold Member
Messages
204
A few days ago I had a message from a customer. I will add that she has placed one order with me online is on my newsletter list... I thought it was quite "unique"A week ago I was doing some cleaning and had a few dirty dished is the sink when I decided to scald what I was cleaning....long story short, my ice cream scoop caught some of the running, scalding water and exploded, hitting me in the side AFTER it hit my chopper and took a piece out of it! I was wondering if there is any way the company would possibly replace the two items for me. I donned two bruises for a week, could not figure out what hit me until TWO rooms away, I found the plastic piece and the metal piece that blew out of the end of my ice cream scoop. Just thought I would ask you and see what you think....it could only happen to me ;)Thanks ~ DEBMy Response...
Good Morning Deb!
Oh my goodness! I have heard alot of stories before but I have to admit this is a new one! The food chopper could possibly be replaced if you have purchased it with in the past 5 years. Did you get that through me? If so I can track it for you. If not we have to attempt to do it through home office. The ice cream scoop sounds like it is the older version of the Ice cream scoop. That would not be not be guaranteed any longer. It only had a one year on it and the new one has been out for at least two years now. Let me know on the chopper and we can go from there. No, I don't think I got it from you, don't remember exactly when or who I got it from. I know, it's a freaky story, isn't it? I thought I had been shot, it sounded just like a gun and I was blinded by the white powder it left off. You should have seen me trying to find the culprit...took me forever to look two rooms away for the ammo...LOL!!! I had a T-shirt and a sweatshirt on and it left two bruises in my side. I was so thankful it didn't get my eyes, with that power, I'm sure it would have taken an eye out, that' for sure. It's something I will never forget! I really use my chopper on a regular basis and would really like to see if I could get it replaced, I will miss my ice cream scoop as well :( Just let me know what I need to do. Thanks ~ DebMy Response
Deb..
I am more than happy to order a new of both for you if you wish. The Ice Cream Scoop is a different one now but is actually much better than the old one and also does not have that little end you spoke of:> Your total would be $49.49. Let me know if you would like me to order this for you and I will get it going!Last message from customer...
Actually, I was hoping the company itself would replace these items.
 
Give her the # to the solution center.
 
That ice cream scoop went under recall for that very reason. http://www.cpsc.gov/en/Recalls/2012...ce-Cream-Dippers-Due-to-Impact-Injury-Hazard/ Have her contact HO so they can find when it was purchased. She should have been notified by the consultant that it was under recall. They might still honor the recall & give her the current one. ;)And as for the food chopper, if they know that the collar was damaged by the exploding ice cream scoop, they'll probably do the adjustment on that too.
 
Ditto what Sheila said!
 
Just have her call HO. I would be surprised if they didn't do something for her.
 
Wow! So glad she wasn't seriously hurt!
 
I did not know there was a recall on the old ice cream scoop...
 
Had she purchased the scoop from you, you should have been notified by the company directly. Otherwise, whoever WAS her consultant on that purchase would have gotten the notification (or maybe she's no longer a consultant). So yes, it's very possible she didn't get notified.
Definitely call HO. I bet they would totally take care of it for her.
 
I had a past host ask me about this the other night when I bumped into him at a ice cream stand. I totally missed that recall, and will have to check with HO now.
 
My old style ice cream scoop did the same thing! It was in the sink, and I put a stainless steel strainer in the sink to drain pasta. As soon as the boiling water hit, it exploded! It hit me in the torso, left a mark, and it really hurt! I like the new scoop much better!
 
OMG! What if you had been leaning into the sink! Scarey! Thanks for sharing and I'm glad you're OK.
 
I have an old ice cream scoop that I am going to throw away tonight! I've had it for years and did not know about the recall either... luckily I also have one of the new ones.
 
It wasn't all of the old ice cream scoops, it was just a certain time period of production of some that were recalled. Check with HO if the one you have is of the bad batch.
 
I'll give up my old ice cream scoop when they pry it from my cold dead fingers. ;-) Actually, since I know this was an issue, we never leave the scoop in the sink. It gets rinsed immediately and put in the dish drain.
 
OMG I am jsut now seeing this I have several left as I bought $500 worth when they stop selling them LOL I sell them quite often but down to just about a dozen left hmmm wonder what I should do with them now?
 

Frequently Asked Questions

What is the main issue with old ice cream scoops?

Old ice cream scoops often have design flaws that make them less effective, such as dull edges or poor ergonomics, which can lead to difficulty in scooping hard ice cream and can even cause hand strain.

How can I tell if my ice cream scoop is outdated?

If your ice cream scoop is made of metal that has rusted, has a plastic handle that is cracked, or if it requires excessive force to scoop ice cream, it may be time to replace it with a newer, more efficient model.

What are the benefits of using a modern ice cream scoop?

Modern ice cream scoops are designed with ergonomic handles, sharper edges, and materials that prevent sticking, making it easier to serve ice cream and reducing the effort needed to scoop.

Are there specific features to look for in a quality ice cream scoop?

When choosing a quality ice cream scoop, look for features such as a comfortable grip, a sturdy construction, a mechanism for releasing the ice cream easily, and a design that allows for smooth scooping through hard ice cream.

Can I still use my old ice cream scoop?

While you can still use your old ice cream scoop, it may not provide the best experience. Upgrading to a newer scoop can enhance your ice cream serving experience and make it more enjoyable.

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