Are Your Flyers Redirecting Customers to the Wrong Consultant?

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Discussion Overview

The thread discusses issues related to misdirected customer inquiries due to incorrect contact information on flyers used by Pampered Chef consultants. Participants share their experiences with customers reaching out to them instead of the intended consultants.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions receiving emails from customers intended for others and emphasizes the importance of updating contact information on flyers.
  • Another participant shares their experience of being cautious with the materials they use to avoid similar issues.
  • One participant points out a mistake in a date related to changing clocks in a flyer, indicating a need for attention to detail.
  • Several users discuss the implications of sharing flyers without proper attribution, expressing concern over customers being misled.
  • One participant reflects on a technical issue where an embedded email link led to confusion, suggesting a potential solution for future flyers.
  • Another participant describes their ongoing experience of receiving emails meant for a different consultant and their attempts to redirect customers appropriately.

Areas of Agreement / Disagreement

Views differ on the extent of the issue, with some participants sharing personal experiences of misdirected inquiries while others express concern over the ethics of sharing flyers without proper attribution. No clear consensus emerges on the best approach to prevent these issues.

Contextual Notes

The discussion reflects the challenges faced by consultants in managing customer communications and the importance of accurate information in promotional materials.

Who May Find This Useful

Consultants who create and distribute flyers may find this discussion relevant as it highlights common pitfalls and personal experiences related to customer communication.

PampChefJoy
PampChefJoy
Gold Member
Messages
1,813
I've received 2 emails from your customers this week! If you have sent out one of my flyers, please make sure you are changing the contact info to reflect your own.

I'm about to start stealing your customers! (Just kidding!!) I emailed the customers back and asked them to see if they had a different email address for you -- hopefully they'll find their way back to you.

Thanks,
Joy
 
That's nice of you to look for the consulant. I've really had to be careful with the things I use because of the same thing. My name isn't Carol, and I think I've caught everything so far. :)
 
Hey Joy - I sent you an e-mail back - you need to correct the date on changing the clocks...you put the 10th as Sunday...it should be the 9th I believe. :)
 
  • Thread starter
  • #4
I actually did hear back from the customer on the last name of the Carol... it's Markgraf. Not one of my subscribers...

Janet - I did get your email, but this has nothing to do with my newsletters as it came to my PC biz email, not my Tasty Tidbits email address.
 
PampChefJoy said:
I actually did hear back from the customer on the last name of the Carol... it's Markgraf. Not one of my subscribers...

QUOTE]

That's not nice, then. Someone's sharing without paying:( .
Click to expand...
 
PampChefJoy said:
I actually did hear back from the customer on the last name of the Carol... it's Markgraf. Not one of my subscribers...
Click to expand...

That's not nice, then. Someone's sharing without paying:( .
 
  • Thread starter
  • #7
Actually, I think it was one of my Going Going Gone flyers... I think I had my personal PC info on the word version when I posted it...

What happened was someone updated the email info but they must have backspaced over it instead of deleting and retyping... my hyperlink to my email stayed embedded in the document but the email address was theirs... So when you click on it, it automatically loads my email address...

I think next time I'll just post those with a "your email address here" filler line :)
 
PampChefJoy said:
I actually did hear back from the customer on the last name of the Carol... it's Markgraf. Not one of my subscribers...

Janet - I did get your email, but this has nothing to do with my newsletters as it came to my PC biz email, not my Tasty Tidbits email address.
Click to expand...

Yes, I knew that was your newsletters and this was that...just wanted to catch you on the other topic so you got it. :)
 
I actually get emails from Joan's customers. I asked quite a few times for the emailers to get her to contact me or something so I don't have this problem but I haven't received anything back from customers or "Joan" so I just keep emailing them back saying they have the wrong person.
 
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