After numerous attempts to contact Stephanie I have given up...still no December newsletter. But I really need to send the December newsletter; better late than never! If anyone out there received their December newsletter from Stephanie, could you please forward it to me at [email protected]? My subscription expires 2/28. I'll be contacting Joy in February. It really bothers me when you depend on someone (especially when you paid for a service) and then they don't come through. This is unacceptable business behavior. Thank you
After Numerous Attempts to Contact Stephanie I Have Given Up...still
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SUMMARY
The forum discussion centers around frustrations with Stephanie, a newsletter provider, who has failed to deliver the December newsletter despite multiple attempts by subscribers to contact her. Users express disappointment over her lack of communication and service, with many considering switching to alternatives like Joy's Tasty Tidbits and Mike's MyEmailDesigns.com. Several participants report receiving refunds after prolonged issues, highlighting unacceptable business practices. The conversation underscores the importance of reliable customer service in subscription-based services.
PREREQUISITES- Understanding of newsletter subscription services
- Familiarity with customer service expectations in business
- Knowledge of email marketing tools like iContact
- Awareness of consumer rights regarding paid services
- Research alternatives to Stephanie's newsletters, such as Joy's Tasty Tidbits and Mike's MyEmailDesigns.com
- Explore the features of iContact for email marketing
- Investigate best practices for customer service in subscription models
- Learn how to effectively lodge complaints with service providers
This discussion is beneficial for individuals relying on newsletter services, business owners seeking reliable marketing solutions, and anyone interested in understanding consumer rights and expectations in subscription-based services.
heat123
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pamperedlinda
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wadesgirl
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SeeMe4PC
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pamperedpals
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, when I switched to Joy with Tasty Tidbits.Re: 123ByRequestIt is amazing how a newsletter helps. One of our wonderful CS ladies sent me her December newsletter. I sent the newslettter to half of my contacts yesterday and the other half this morning. So short of 24 hours I have gotten one contact wanting to sign her agreement in January, one wanting me to call her for an order, and other one wants information on a Bridal Shower.
I will definitely be changing newsletter subscriptions after the first of the year. This lack of service is unacceptable in the business world. I can't image how much business/orders I have missed with my December newsletter going out late. Live and learn!:chef:
I will definitely be changing newsletter subscriptions after the first of the year. This lack of service is unacceptable in the business world. I can't image how much business/orders I have missed with my December newsletter going out late. Live and learn!:chef:
pamperedpals
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chefcharity
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Re: 123ByRequestI use Erika with Electronic Connections. Her newsletters are AWESOME! I get so many compliments and people look forward to reading them. Also, included in her price, you get a mid-month outlet update to send out. I get a lot of outlet sales thanks to that. I don't think I can list her info directly? I don't know. So PM if you are interested. She is always on time and will send you a sample to look over if you want her to.
heather223
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JackieBozeman
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ChefBeckyD
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Re: 123ByRequest
I think it's a little past the giving her a break period.
That would be easier to do if it hadn't been happening for MONTHS - and no one EVER gets any communication from her - even when they send her certified letters in the mail or try to contact her through her website, email, home address, etc.....JackieBozeman said:
I think it's a little past the giving her a break period.
Re: 123ByRequestI was willing to give her a break for awhile too, things can happen with the servers, websites, and personal lives. Believe me, I get that! 
But, after several, and I mean several emails to different addresses, including thru paypal, and sending a certified letter, I have still not heard anything. If something has happened to her, I am very sorry, but professionally speaking, you need to either alert people to that fact or continue to follow thru. She has been paid for the service...she needs to deliver.
But, after several, and I mean several emails to different addresses, including thru paypal, and sending a certified letter, I have still not heard anything. If something has happened to her, I am very sorry, but professionally speaking, you need to either alert people to that fact or continue to follow thru. She has been paid for the service...she needs to deliver.
JackieBozeman
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baychef
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Re: 123ByRequestThis bothers me because I like her newsletters more than any I have seen. I did get results when I sent a certified letter and have not had any problems since, but I am sure my luck will run out too.
In my certified letter I praised her work and professional look to her newsletters but shared with her the growing number of people who are not being responded to and are beyond frustration.
I can understand not getting back to everyone once in a while and the personal issues as outlined earlier, but she is not answering ANYONE that I have heard of. Very, very sad.
In my certified letter I praised her work and professional look to her newsletters but shared with her the growing number of people who are not being responded to and are beyond frustration.
I can understand not getting back to everyone once in a while and the personal issues as outlined earlier, but she is not answering ANYONE that I have heard of. Very, very sad.
ChefinHarmony
- 372
Re: 123ByRequestI haven't received one since October, and I'm paid up through the end of this year. I sent multiple emails too with NO response or "read receipts". Can someone email me December's at [email protected]? I'm going to go to her website and try requesting it that way.
Thanks!
Joanne
Thanks!
Joanne
CMe4PC
- 13
Re: 123ByRequestI was so mad at 123byrequest. I paid and didn't get my newsletters either.
I wrote to Mike at [email protected] He told me that if I would send him a proof of payment and proof of when my subscription with Stephanie was up, he would give me his newsletter free for the remaining months I had with her. I don't know if he does this for everyone, but you could write to him to find out.
His website is MyEmailDesigns.com I just love his newsletters. They are very professional. Normally they are only $2 per month. Last month I even signed someone because of it.
His customer service team is just great. They get back to you fast. His staff even called me to answer a question.
I also signed up for iContact. It is so easy to use it with the newsletters. If you want to try it out please use this link to sign up: Email Marketing & Surveying Software - iContact I'll get a little something from iContact if you do.
-Lisa
I wrote to Mike at [email protected] He told me that if I would send him a proof of payment and proof of when my subscription with Stephanie was up, he would give me his newsletter free for the remaining months I had with her. I don't know if he does this for everyone, but you could write to him to find out.
His website is MyEmailDesigns.com I just love his newsletters. They are very professional. Normally they are only $2 per month. Last month I even signed someone because of it.
His customer service team is just great. They get back to you fast. His staff even called me to answer a question.
I also signed up for iContact. It is so easy to use it with the newsletters. If you want to try it out please use this link to sign up: Email Marketing & Surveying Software - iContact I'll get a little something from iContact if you do.
-Lisa
pamperedlinda
Gold Member
- 10,156
pamperedlinda
Gold Member
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Frequently Asked Questions
What should I do if I can't reach my Pampered Chef consultant, Stephanie?
If you've made numerous attempts to contact Stephanie and haven't received a response, consider reaching out through different communication methods. You might try sending a message via social media, email, or even calling her directly if you have her phone number. If she still doesn't respond, you may want to contact her upline or the Pampered Chef customer service for assistance.
How long should I wait before giving up on contacting Stephanie?
It's reasonable to wait about a week after your last attempt to contact her before considering giving up. If you have reached out multiple times without a response, it may be time to explore other options or consultants within Pampered Chef.
Is there a way to escalate my issue if I can't get in touch with Stephanie?
Yes, if you're unable to reach Stephanie, you can escalate your issue by contacting Pampered Chef's customer service directly. They can provide support and may be able to connect you with another consultant who can assist you with your needs.
What if I have an urgent question or issue related to my Pampered Chef order?
If your question or issue is urgent, it's best to contact Pampered Chef's customer service directly. They can assist you with order inquiries, product issues, or any other concerns you may have, even if your consultant is unavailable.
Can I switch to a different Pampered Chef consultant if I can't reach Stephanie?
Yes, you can choose to work with a different Pampered Chef consultant if you're unable to reach Stephanie. You can find another consultant through the Pampered Chef website or by asking friends for recommendations. Just be sure to inform Stephanie about your decision if you feel comfortable doing so.
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